Goodgame Studios forum archives ::

Board: [719] Bug Reporting & Technical Issues

[-218750] MountainSplash (US1) [US1] :: April 25, 2023, 2 p.m.

What is going on? Is the game totally down? I cannot get in to save my life? Do you want people to not play anymore? Can you at least let us know what is going on??

[4428744] RosyStarling [Moderator, ModGreen] :: April 25, 2023, 2:22 p.m.

@MountainSplash (US1) the game is not down.

have you cleared your cache etc?

[4428767] MountainSplash (US1) [US1] :: April 25, 2023, 5:31 p.m.

Yes I cleared my cache. I am able to get back in but it was because of ad blocker issue that I guess has been recently changed? At any rate, I can get in now after disabling ad blocker. In case other people have same or similar issues...perhaps if you can read this, turn off ad blocker and you may be able to get back into the game.

[4428773] Heather Norsk (US1) [US1] :: April 25, 2023, 6:55 p.m.

@RosyStarling, I think this is a bigger problem than just that players need to clear cache. This is at least the 3rd thread about player login issues recently. Logging in &/or getting kicked out has happened a lot more frequently over the past couple weeks than it has before. Since it's happening to so many players, wouldn't the logical conclusion is that it's something with the game?

see
https://community.goodgamestudios.com/bigfarm/en/discussion/218721/kicked-out#latest
and
https://community.goodgamestudios.com/bigfarm/en/discussion/comment/4428510#Comment_4428510

[4428774] Heather Norsk (US1) [US1] :: April 25, 2023, 6:56 p.m.

Thanks for the update @MountainSplash (US1) !!!!

[4428783] MountainSplash (US1) [US1] :: April 25, 2023, 9:03 p.m.

I agree that it is probably a bigger issue than our clearing cache's. I was a bit surprised as I actually had purchased some Gold yesterday (I don't do that very often anymore) so I really shouldn't have had any kind of ad blocker issue. Others have been saying they are also having trouble with the game and not just the normal glitch's. It seems like something may have been silently implemented and a lot of us are being effected by it.

[4428883] Morti (SKN1) [SKN1] :: April 27, 2023, 7:59 a.m.

I also often get kicked out of the game or it freezes completely. This happens when the offer hub pops up with new offers.