Goodgame Studios forum archives ::

Board: [719] Bug Reporting & Technical Issues

[4429276] SassyMiss (US1) [US1] :: May 1, 2023, 9:46 p.m.

Anyone else having problems opening mystery boxes? For the past 4 days now I can only open 1 at a time.

[-218813] System [None] :: May 2, 2023, 2:57 a.m.

This discussion was created from comments split from: Kicked out.

[4429290] RosyStarling [Moderator, ModGreen] :: May 2, 2023, 3 a.m.

@SassyMiss (US1) as you posted totally off topic I moved you to your own thread.
Use the forum responsibly.
Read the Community Guidelines on how to do so.

[4429330] SassyMiss (US1) [US1] :: May 2, 2023, 2:50 p.m.

Sorry, will pay better attention next time.

[4429335] Uncle John (AU1) [AU1] :: May 2, 2023, 3:26 p.m.

I'm having no trouble, just tried it :¬)
"Max ammount" button ; "click to open" button; all open ok

[4429357] SassyMiss (US1) [US1] :: May 2, 2023, 7:27 p.m.

I just checked and I can only open 1 set of 4 and then the button to open stays grayed out. Have to open 1 by 1 after that

[4429359] Heather Norsk (US1) [US1] :: May 2, 2023, 8:14 p.m.

@SassyMiss (US1), is this happening for all types of boxes, or just 1 specific one?

[4429438] SassyMiss (US1) [US1] :: May 3, 2023, 5:20 p.m.

All types. I am back to opening 1 at a time. I really don't want to open them all at once. There are at least 2 others in my coop this is happening to also.

[4429443] RosyStarling [Moderator, ModGreen] :: May 3, 2023, 6:41 p.m.

Have you cleared your cache? That often sorts oddities.
If you need help with that click HERE.

If that fails try an incognito window and then a different browser.

If things still don't work contact Support.
Make sure you tell them you have done all the above or that is what they will ask you to do.

[4429445] SassyMiss (US1) [US1] :: May 3, 2023, 6:54 p.m.

Thank you.