Goodgame Studios forum archives

Forum: empire-en
Board: [584] Players ask Players
Topic: [345261] Wrong username

[-345261] player306345653 (US1) [None] :: Dec. 16, 2017, 7:54 p.m.
I tried to change my password and a long chain of events happened, resulting in the lose of my game. When I tried to re-enter what I thought was my game, instead of accepting the username I intended, I ended up with a Username #.  I have no idea what happened, but a usernumber is not attractive or fun to seek an alliance with.  
I posted asking for help.  Someone responded and was so kind as to give me this link:  https://support.goodgamestudios.com   I myself have just tried it.  I don't know yet what the end result will be, but am hoping that I will get my old username, something close or one that I like.
Now please know that you can only do this once and it has to be a good reason. 
Good luck!