Goodgame Studios forum archives ::

Topic: [350588] Ignored by Support - Help Please

[-350588] avpmantis (US1) [None] :: April 5, 2018, 5:20 p.m.

I accidentally clicked on the upgrade building button for the bakery and it instantly used something like 1400 rubies and completed it without so much as a confirmation prompt. I would like my rubies returned please. I don't care if you have to remove my bakery.

[4937220] avpmantis (US1) [None] :: April 5, 2018, 6:30 p.m.

Might have been over 2k rubies actually. You guys will know when you look at my account I assume.

[4937222] varg vikernes (US1) [US1] :: April 5, 2018, 6:33 p.m.

Welcome to GGE

[4937228] Friedrich IV (US1) [None] :: April 5, 2018, 6:46 p.m.

Support won't see or respond to you here.

I can also basically guarantee they won't refund that. Many have tried, all have failed

[4937260] Raggle Fock (US1) [None] :: April 5, 2018, 8:15 p.m.

avpmantis (US1) said:

I accidentally clicked on the upgrade building button for the bakery and it instantly used something like 1400 rubies and completed it without so much as a confirmation prompt. I would like my rubies returned please. I don't care if you have to remove my bakery.

Yea, you aren't gonna see those rubies again. Just be a little more careful next time.