Goodgame Studios forum archives ::

Topic: [352451] Where are my Free Rubies?

[-352451] Worldeater (AU1) [None] :: May 22, 2018, 8:18 a.m.

I won 10000 free rubies through the Goodgame Empire Facebook page almost 5 days ago, but have had no reply from them on Facebook or Email support, I'm hoping this post will get noticed by someone who can do something about it, or at least look it up and see whats going on.

[4954137] Worldeater (AU1) [None] :: May 22, 2018, 12:25 p.m.

@BM ang1243

[4954148] Temprance [None] :: May 22, 2018, 12:59 p.m.

Hey

Have you messaged them your in game name along with the server you play on? This should all be via Facebook.

Temprance

[4954153] Worldeater (AU1) [None] :: May 22, 2018, 1:30 p.m.

Temprance said:

Hey

Have you messaged them your in game name along with the server you play on? This should all be via Facebook.

Temprance

yes i have, but i have received no reply, and by looking at the other people comments i can see they are all having the same trouble as me unfortunately.

[4954226] Hanny11 (US1) [None] :: May 22, 2018, 6:19 p.m.

I subscribed to the newsletter and for that, they were going to give me 500 rubies, That was an hour ago and no rubies. USA server. Hanny 11

[4954232] Kage (ASIA1) [ASIA1] :: May 22, 2018, 6:58 p.m.

Hanny11 (US1) said:

I subscribed to the newsletter and for that, they were going to give me 500 rubies, That was an hour ago and no rubies. USA server. Hanny 11

I think it's a bug with this new change.
It says subscribed first, after you confirm the mail, it shows "Subscribe" again.
So i think it's broken or smth

[4954243] Adriaan (NL1) [NL1] :: May 22, 2018, 7:45 p.m.

Muffins 2.0 (ASIA1) said:

Hanny11 (US1) said:

I subscribed to the newsletter and for that, they were going to give me 500 rubies, That was an hour ago and no rubies. USA server. Hanny 11

I think it's a bug with this new change.
It says subscribed first, after you confirm the mail, it shows "Subscribe" again.
So i think it's broken or smth

It's broken before it even worked

[4954549] Worldeater (AU1) [None] :: May 24, 2018, 10:14 a.m.

i finally got through to support about the issue 6 days later, it has all been resolved and i have my free rubies now,

can you please close this discussion @Temprance