Goodgame Studios forum archives

Forum: empire-en
Board: [584] Players ask Players
Topic: [356008] losing soldiers on NL1

[-356008] killerrubenj (NL1) [NL1] :: Aug. 15, 2018, 10:05 a.m.
I just went back online after there was a reset on NL1 and now I see tat I lost all my soldiers that where going to Attack Foreign lords or where going to my outpost's while I still have enough food

[4987638] BM QueenB [None] :: Aug. 15, 2018, 10:54 a.m.
GGE aware of this problem , we already report it , so , please wait for the GGE official announcement .

[4988081] BM Fujiwara [None] :: Aug. 15, 2018, 1:55 p.m.
Please accept our genuine apologies for the exciting mess today. The announcement can now be found here:

https://community.goodgamestudios.com/empire/en/discussion/356059/compensation-for-server-outage-15th-of-august#latest

If you have lost more troops than the compensation package offers, please raise a ticket with specific details to make sure you get everything back.

Likewise with decorations or other losses, please make sure you raise a ticket with the specific details (or as much as you can be specific).