Goodgame Studios forum archives

Forum: empire-en
Board: [584] Players ask Players
Topic: [357346] support system

[-357346] bummer (AU1) (Banned) [AU1] :: Sept. 29, 2018, 12:20 a.m.
posting a new ticket

An error occurred. Sorry for the inconvenience, please try again later.

not much longer and the entire empire falls in ruins
we only have to wait until it disappears from the map

[4999412] BM Fujiwara [None] :: Sept. 29, 2018, 9:41 a.m.
Probably shouldn't ask you to raise a ticket with support about this one :tongue:

Have you tried again, and are you still getting the same error?

[4999742] bummer (AU1) (Banned) [AU1] :: Oct. 1, 2018, 10:13 a.m.
no I am a moron and did not try again
I post hundreds of tickets and only get useless answers If I get any
player with connection problems are not getting any response.
somewhere on the forum has been asked to post screenshots of the missing gold, when doing so THIS is the answer you get
Goodgame Studios Support - Craig


October 01, 2018, 09:40 +0000
Thank you very much for your email.

This is a reoccurring problem surrounding updates, if you clear your cache and cookies you will be able to see the coins you earned in your battle reports again. If you have any further questions or concerns for this particular issue, please feel free to respond directly to this message so I may help you further.

If you need a hand with your account in the future, please let us know by contacting us via our support form here: https://support.goodgamestudios.com/. This will make sure that your query gets answered at the first opportunity we have available :)

Thank you for your cooperation, I hope that you have a lovely day!

this single battle report solution is the biggest shit and no solution at all
and now you ask me to stay friendly and patient
I am out of patience with all these irrelevant "support" solutions

Thank you very much for nothing

[5031935] bummer (AU1) (Banned) [AU1] :: Feb. 26, 2019, 7:18 p.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!

[5032873] Wasso (INT3) [INT3] :: March 3, 2019, 5:17 a.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!
Hard to get?  Seriously?   I had mine in no time, and I have never sent a larger than 32 troop army out.  I figure that it is like the Nomad Cast - one and done.  Otherwise, it would be too easy to get that 400 PO item.  




I could have a Castle full of them if it was available every time, AND actually tried...………..

[5033301] bummer (AU1) (Banned) [AU1] :: March 4, 2019, 12:12 p.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!
Hard to get?  Seriously?   I had mine in no time, and I have never sent a larger than 32 troop army out.  I figure that it is like the Nomad Cast - one and done.  Otherwise, it would be too easy to get that 400 PO item.  




I could have a Castle full of them if it was available every time, AND actually tried...………..
I could have a Castle full of them if it was available every time, AND actually tried...……

yeah  this item not in this kingdom errors kind of hard to get  indeed and now the sold out kind or hard to get....You did not even try to get so what are you talking about

[5033979] Wasso (INT3) [INT3] :: March 5, 2019, 12:55 a.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!
Hard to get?  Seriously?   I had mine in no time, and I have never sent a larger than 32 troop army out.  I figure that it is like the Nomad Cast - one and done.  Otherwise, it would be too easy to get that 400 PO item.  




I could have a Castle full of them if it was available every time, AND actually tried...………..
I could have a Castle full of them if it was available every time, AND actually tried...……

yeah  this item not in this kingdom errors kind of hard to get  indeed and now the sold out kind or hard to get....You did not even try to get so what are you talking about
Let me clarify:

It was EASY to get

I DID get mine

There IS only one available, ever.



Clear as a baby's bottom...……..

[5034096] bummer (AU1) (Banned) [AU1] :: March 5, 2019, 9:52 a.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!
Hard to get?  Seriously?   I had mine in no time, and I have never sent a larger than 32 troop army out.  I figure that it is like the Nomad Cast - one and done.  Otherwise, it would be too easy to get that 400 PO item.  




I could have a Castle full of them if it was available every time, AND actually tried...………..
I could have a Castle full of them if it was available every time, AND actually tried...……

yeah  this item not in this kingdom errors kind of hard to get  indeed and now the sold out kind or hard to get....You did not even try to get so what are you talking about
Let me clarify:

It was EASY to get

I DID get mine

There IS only one available, ever.



Clear as a baby's bottom...……..
  can see you never changed diapers :D


[5034431] Wasso (INT3) [INT3] :: March 6, 2019, 12:44 a.m.

Goddess of nature

I was already hard to get one in the first place and now I am told the text that it will be available next time is wrong.
good games misleading us again. !!!
Hard to get?  Seriously?   I had mine in no time, and I have never sent a larger than 32 troop army out.  I figure that it is like the Nomad Cast - one and done.  Otherwise, it would be too easy to get that 400 PO item.  




I could have a Castle full of them if it was available every time, AND actually tried...………..
I could have a Castle full of them if it was available every time, AND actually tried...……

yeah  this item not in this kingdom errors kind of hard to get  indeed and now the sold out kind or hard to get....You did not even try to get so what are you talking about
Let me clarify:

It was EASY to get

I DID get mine

There IS only one available, ever.



Clear as a baby's bottom...……..
  can see you never changed diapers :D

Ok, sorry - I meant "Smooth as a bell...….."

[5034763] bummer (AU1) (Banned) [AU1] :: March 6, 2019, 7:50 p.m.
We appreciate your feedback.

We rely on the constructive feedback of players and as a direct result, I have passed along your message to the appropriate department. Unfortunately, we cannot reflect and implement every player’s feedback in-game. However, we do our best to consider and accommodate all constructive comments received.

Please feel free to get back in touch via the support form should you experience any other issues, or wish to provide further suggestions or feedback. Don’t forget to also check out the forum, where many similar topics are discussed and helpful tips are to be found. You can access the forum directly via the in-game link.

[5034849] Wasso (INT3) [INT3] :: March 7, 2019, 12:56 a.m.
We appreciate your feedback.

We rely on the constructive feedback of players and as a direct result, I have passed along your message to the appropriate department. Unfortunately, we cannot reflect and implement every player’s feedback in-game. However, we do our best to consider and accommodate all constructive comments received.

Please feel free to get back in touch via the support form should you experience any other issues, or wish to provide further suggestions or feedback. Don’t forget to also check out the forum, where many similar topics are discussed and helpful tips are to be found. You can access the forum directly via the in-game link.
Translation: Did you buy any rubies this week?  No?    Have a nice day...……..

[5035066] bummer (AU1) (Banned) [AU1] :: March 7, 2019, 6:18 p.m.
We appreciate your feedback.

We rely on the constructive feedback of players and as a direct result, I have passed along your message to the appropriate department. Unfortunately, we cannot reflect and implement every player’s feedback in-game. However, we do our best to consider and accommodate all constructive comments received.

Please feel free to get back in touch via the support form should you experience any other issues, or wish to provide further suggestions or feedback. Don’t forget to also check out the forum, where many similar topics are discussed and helpful tips are to be found. You can access the forum directly via the in-game link.
Translation: Did you buy any rubies this week?  No?    Have a nice day...……..
I bought more rubies than this games deserves, good day to you too