Forum: empire-en

Board: [584] Players ask Players

Topic: [366356] Problem with Storm Islands

[-366356] idk8 (GR1) [GR1] :: Aug. 2, 2019, 6:47 a.m.

Hello fellow players,
As you probably know the new Storm Island Season has started for August. Last month I had collected 7,000+ points for my team, but now I can't join the new month's Storm Islands. I've tried to refresh the page and reconnect, but nothing changed. I can still access my Storm Island from July with all the boats I had built and all my troops in it. I can even build new boats! (lol) Also, when I click on the Alliances' Leaderboard all the points are from the new League and not the old one., so my 7,000+ points obviously don't count anymore. I don't know how this problem is going to be fixed. Do you have any ideas?





Thanks in advance.

[5068724] idk8 (GR1) [GR1] :: Aug. 15, 2019, 8:58 a.m.

Just to let you know, this isn't a prank. I asked other members in my alliance and 2 players are having the same problem as me. Has any of you experienced this problem before? Is there a way to solve it?

Thanks in advance.

[5068750] Venom (ASIA1) [ASIA1] :: Aug. 15, 2019, 3:43 p.m.

Contact support, they'll fix it up for you.

[5068816] bummer (AU1) (Banned) [AU1] :: Aug. 15, 2019, 11:06 p.m.

[5068863] idk8 (GR1) [GR1] :: Aug. 16, 2019, 10:39 a.m.

Already contacted support, I will be waiting for an answer soon. If you have any more ideas, please keep me updated.

Thanks.