Goodgame Studios forum archives

Forum: empire-en
Board: [584] Players ask Players
Topic: [76376] Mistake/lost rubies

[-76376] NicKor [None] :: Aug. 29, 2012, 7:13 p.m.
so a made a BIG MISTAKE! the new merauder event i was going to donate some food but clicked to use rubies!!! and used nearly all my rubies 2000+ :((( i mailed support will they give back to me my rubies??:(

[1382372] Baldrick (GB1) [None] :: Aug. 29, 2012, 7:16 p.m.
It seems a few people have already done this today so they might decide to reimburse people. Up to GGS though.

[1382382] BobFighter834 (INT2) [None] :: Aug. 29, 2012, 7:26 p.m.
Think very carefully about what you do whenever you see a ruby symbol. I personally wouldn't give rubies back if I was GGS - you got something for your rubies and in the end they want as much money as they can get. Just make the best of what you've got: pay the other resources, and enjoy the rewards. The marauders are fairly good and the loot sacks and carts are as good as they always have been.

I once accidentally recruited a third recruitment slot. (I had 5 HCB recruiting, and tried to recruit 5 2HS. When it didn't seem to do anything I tried it again and due to clicking in the wrong place at the wrong time, I clicked the green tick before I even saw the message asking me if I wanted a third slot.) I didn't complain - I just carried on with an extra 5 troops recruiting in each castle. 375 rubies was a bigger deal at that level, when I could only afford a tax collector bribe once a month. Anyway, the point is, it wasn't that bad. It's not like I was cheated out of anything, and it's not like you were either.

[1382386] NicKor [None] :: Aug. 29, 2012, 7:30 p.m.
well i had the 80,000 food // in my cities put together. but i spent rubies!!! and i rather of spent it on the wood or stone one not FOOD!!! like my 2000+ rubies just thrown IN THE TRASH!! :( but i think they will give it back.

[1382389] Unknown :: Aug. 29, 2012, 7:37 p.m.
Hi,

Sorry, but if you clicked on the icon to use rubies, even by accident, we cannot give them back to you.

Regards,
Malreyn

[1382390] warcrast1473 [None] :: Aug. 29, 2012, 7:40 p.m.
I also made big mistake I accidentally clicked on Rubies (wood) and lost 3402 rubies :( but I think it should warn that u r going to use rubies, like when u r going to Rent Additional Contraction Slot. Its hard to earn rubies for free players :(

[1382397] BobFighter834 (INT2) [None] :: Aug. 29, 2012, 7:53 p.m.
NicKor wrote: »
well i had the 80,000 food // in my cities put together. but i spent rubies!!! and i rather of spent it on the wood or stone one not FOOD!!! like my 2000+ rubies just thrown IN THE TRASH!! :( but i think they will give it back.

You got 2000 rubies worth of stuff. 80K food for 2K ruby is the equivalent of 1 ruby for 40 food, which sounds pretty good to me.

I'm glad you're an optimist. I always assume the worst so I don't get disappointed, but in this case I really do doubt that they will give it back.

If they do give the rubies back, they will take away the food donated. So keep that food.

[1382400] NicKor [None] :: Aug. 29, 2012, 7:59 p.m.
WHAT!!!!!!! !! !!!!! CAN YOU ATLEAST change it from food to WOOD THAT I DID???? :((((

[1382401] Unknown :: Aug. 29, 2012, 8:06 p.m.
Sorry NicKor, but usage of rubies is considered as final. We cannot replace them for you or change them to the wood donation.

Regards
Malreyn

[1382407] NicKor [None] :: Aug. 29, 2012, 8:16 p.m.
poooweeeee!!!! i guess that is what makes me stop playing this game! :'( taked me for ever to save em rubies.

[1382417] BobFighter834 (INT2) [None] :: Aug. 29, 2012, 8:29 p.m.
NicKor wrote: »
poooweeeee!!!! i guess that is what makes me stop playing this game! :'( taked me for ever to save em rubies.

Every MMORPG does this - why do you think that I doubted that you would get rubies back? If don't want to play the game because you made a mistake and suddenly it's their fault, then I suggest you ask someone to lock you in a box for the rest of your life (and make sure they poke some holes so you can breathe).

If I accidentally donated £500 to charity by accident (tried to donate £500, clicked the button twice, and donated £1K instead - of course this is all hypothetical), would they give it back? I doubt it (and I probably wouldn't ask anyway - I'd feel a bit guilty).

[1382432] bagofrice [None] :: Aug. 29, 2012, 8:39 p.m.
NicKor wrote: »
so a made a BIG MISTAKE! the new merauder event i was going to donate some food but clicked to use rubies!!! and used nearly all my rubies 2000+ :((( i mailed support will they give back to me my rubies??:(

Exactly the same happened to me! I used 9000 rubies on food hen I had the amount of food. Its because I have the bad habit of looking at new things (the amount of food I can donate right now in this case) while waiting for tax collector.

[1382434] NicKor [None] :: Aug. 29, 2012, 8:42 p.m.
ehh that was joke that i wouldn't play anymore. its just almost 3000 hard earned rubies lost. i will get them back one way or another. ima go make a post to see how much rubies i can get with say $10.00 lol