Forum: empire-en
Board: [584] Players ask Players
Topic: [76767] When is the bug going to be fixt
[-76767]
3DGARAS [None]
:: Sept. 7, 2012, 10:16 p.m.
I lost my troops 3 time right now. I only reported 1 missing because i don't have enough time to provide the evidence for every missing troops.
Today i got an email telling me to" Thank you for your patience. We are very sorry for the late response. Unfortunately we have been receiving many tickets in the last few weeks and have not been able to answer all of the tickets individually. If you are still experiencing the same problem that you previously wrote about, please send a new ticket to support or just answer this message, restating your problem, and we will write back to you as soon as possible. We appreciate your patience, while we work hard to correct these issues."
now they asking me to send the ticket again or replay. this will take again 2-3 weeks just to tell me exactly the same thing.
I want to ask why are they not focusing their time on fixing the bug first before retuning the troops.
It is just a waste of time trying to give every single person troops back just to be lost again. Thats why its taking them to long to give my troops back because people get their troops and loses them the next week then going to complain again and again.
When they fix the bug of missing troops. Also what is the point of giving the troops if you going to loses them again. then you will have to go trough that same long process that take 2-3 weeks just to get your 200 troops.
This will result in people leaving the game.
Today i got an email telling me to" Thank you for your patience. We are very sorry for the late response. Unfortunately we have been receiving many tickets in the last few weeks and have not been able to answer all of the tickets individually. If you are still experiencing the same problem that you previously wrote about, please send a new ticket to support or just answer this message, restating your problem, and we will write back to you as soon as possible. We appreciate your patience, while we work hard to correct these issues."
now they asking me to send the ticket again or replay. this will take again 2-3 weeks just to tell me exactly the same thing.
I want to ask why are they not focusing their time on fixing the bug first before retuning the troops.
It is just a waste of time trying to give every single person troops back just to be lost again. Thats why its taking them to long to give my troops back because people get their troops and loses them the next week then going to complain again and again.
When they fix the bug of missing troops. Also what is the point of giving the troops if you going to loses them again. then you will have to go trough that same long process that take 2-3 weeks just to get your 200 troops.
This will result in people leaving the game.
[1410698]
Anando [None]
:: Oct. 30, 2012, 4:28 p.m.
100% true. sometimes they helpbut they mostly dont
[1410724]
Unknown
:: Oct. 30, 2012, 5:45 p.m.
I think i know how this happens, if you send out troops to attack or something, if it's a success the survivers retern, if you are not online when they are susposed to get back then you lose them, also cheack up on your food
Hoped that helped
Hoped that helped