Forum: empire-en

Board: [584] Players ask Players

Topic: [77334] Something wrong with my account

[-77334] daki96 [None] :: Sept. 21, 2012, 5:41 a.m.

When I try to play game tomorrow,the game says wrong pasword or nick name.
When I try to recover password, game says player not found.
Admins, other players what to do??? ?(


plesae reply.

[1392611] xJadetsssx [None] :: Sept. 21, 2012, 5:45 a.m.

Are you sure you are logging in, in the correct server?

[1392612] daki96 [None] :: Sept. 21, 2012, 5:48 a.m.

yes, server United States
but it still dont work

[1392617] Conqueror9 [None] :: Sept. 21, 2012, 6:36 a.m.

If it is today game

you may be get banned (e.g. you get some family member to use same IP in your home to play and do not inform game )

or

you have alter your password in your computer which is different to game server

or

if you change password, that is not effective until you confirm something mail...etc (or some server need some time <e.g. 10 mins> b4 u can use it )

you need to follow the procedures of change password step by step

[1392757] BobFighter834 (INT2) [None] :: Sept. 21, 2012, 5:59 p.m.

daki96 wrote: »

When I try to play game tomorrow,.

That doesn't make any sense. I can't go online and "play the game tomorrow". What did you actually mean?

[1392768] Sparkster [None] :: Sept. 21, 2012, 6:30 p.m.

daki96 wrote: »

yes, server United States
but it still dont work

Your signature says that you play in en 1, not us1. Are you posting here using a different account than the one you're having problems in?