Goodgame Studios forum archives

Forum: empire-en
Board: [585] Technical Assistance
Topic: [76878] Lost market barrow

[-76878] rizzogirl [None] :: Sept. 10, 2012, 1:03 p.m.
?(I sent a barrow to my new outpost yesterday a.m. which is 6 mins travelling time from my castle and clicked on the confirmation to receive goods. I have not ordered it to be sent anywhere since then.

But now my barrow has dissapeared. I can't send it from outpost to castle as I have no market place. I also can't send it from my castle to the outpost as the travel resource screen is saying that I have no 0 barrows and an 'arrival 9/10 13hrs 15 mins' The 13 hrs 15 mins has not changed in 2 hours either.

Theres also nothing showing on the World Map to say the barrow is travelling so can you tell me where my barrow went and how to get it back.

If this is a glitch... how do I clear my 'cache' as I don't know what a cache is?

[1388428] m50002 [None] :: Sept. 10, 2012, 2:01 p.m.
Log out and clear your history on your tools menu, or "F5" key. It will start you on a fresh page, in other words--like hitting a reset key. When you log back on you might have your barrows back to normal--if not then you might need to contact support directly and get their assistance.
support is found at the bottom of the page.

[1388431] rizzogirl [None] :: Sept. 10, 2012, 2:07 p.m.
I assume I won't lose my outpost or castle if I do this?

[1388432] m50002 [None] :: Sept. 10, 2012, 2:09 p.m.
No refresh the browser is good--it clears out things that no longer apply and you start on a fresh screen.

[1388437] rizzogirl [None] :: Sept. 10, 2012, 2:29 p.m.
Wey Hey .... it's now cleared the problem right up. All sorted.