Forum: empire-en

Board: [586] Off Topic

Topic: [352683] Why?

[-352683] Quiana04 (US1) [None] :: May 30, 2018, 11:08 a.m.

I was charged two $99.99 transactions and I haven't played in days. Please tell me why......

[4956131] Quiana04 (US1) [None] :: May 30, 2018, 11:12 a.m.

Both transaction were done on the 28th of May. No one has access to my account. My internet has been down since late Saturday night and I haven been on since.

[4956133] dandelion1958 (GB1) [GB1] :: May 30, 2018, 11:13 a.m.

Quiana04 (US1) said:

I was charged two $99.99 transactions and I haven't played in days. Please tell me why......

cancel the payments / contact support - no one here able to help !

was going to add the link but been done for me 

[4956134] Quiana04 (US1) [None] :: May 30, 2018, 11:18 a.m.

How do I do that?

[4956135] GlennXPro (NL1) [NL1] :: May 30, 2018, 11:19 a.m.

Quiana04 (US1) said:

How do I do that?

https://support.goodgamestudios.com

Down the page you can fill a support ticket in.

Glenn