Forum: empire-en
Board: [816] News from the world of Empire
Topic: [112955] Support Ticket Number Issue
[-112955]
CM Arcanine [None]
:: Nov. 6, 2014, 9:21 a.m.
Hey everyone,
At the moment there seems to be an issue with the Support From not sending automated ticket responses back when you guys send in tickets. We are however, receiving your tickets.
So don't worry, the team will get back to you when they get the chance to, there just appears to be a server issue at the moment causing the ticket number and ticket received responses to not be sent out. Please don't send multiple tickets, we are receiving your messages and we will definitely respond to you in a timely fashion.
Apologies for the confusion!
Regards,
Steve.
At the moment there seems to be an issue with the Support From not sending automated ticket responses back when you guys send in tickets. We are however, receiving your tickets.
So don't worry, the team will get back to you when they get the chance to, there just appears to be a server issue at the moment causing the ticket number and ticket received responses to not be sent out. Please don't send multiple tickets, we are receiving your messages and we will definitely respond to you in a timely fashion.
Apologies for the confusion!
Regards,
Steve.