Today at approx. 12pm CET we restarted the servers to improve the performance of Empire with a downtime that lasted approx 15 minutes, this was subsequent of the recent issues explained in this thread.
Additionally, we are currently working various compensation packages for the circumstances of this weekend. More information will follow.
We apologize for the inconvenience.
- Rosie
We would like to take additional time to extensively consider the compensation package for all concerned Berimond players. Just as with the issues of last week, we would not like to rush this decision.
Hopefully tomorrow we can present an appropriate solution for those concerned, so that we can send out the compensation the very same day.
Our apologies for the delay.
- Rosie
Dear community,
The team has decided that players with top rankings will receive the reward as if they should had won in the moment the event was ended, taking into consideration faction and reward rotation on the respective server.
In short, players that reached top 1,50 and 100 will receive their reward.
In addition to that, all players who were participating in Berimond, will receive a compensation package with horror units and Berimond tools.
30-69
Deathly Horror 50
Demon Horror 50
Berimond Shield 50
Paw Ladder 50
70+
Deathly Horror 100
Demon Horror 100
(Numbers below edited by CM Popeye, they were reversed)
Berimond Shield 300
Paw Ladder 200
The compensation will be credited in the upcoming hour.
We will also be sending a gift in the upcoming days for all the recent trouble and server issues.
Regards,
Your Goodgame Empire team
edit: Berimond shields and Paw Ladders were swapped and inaccurate
As mentioned previously, we will again compensate players for all recent issues. As there were servers including NL on this forum, that were affected more severely we have separate packages for those instances listed here, so please read the following carefully.
NL, TR, BG, SA, AE, EG, ARAB
Server were deadlocked and offline for approx. 6-8 hours
DE, PL
Performance and log in issues for approx. 8 hours
RU & CZ
Roll back due to performance issues, downtime approx. 12 hours
For those servers only (TR, NL, BG, SA, AE, EG, ARAB, DE, PL, RU & CZ) the compensation package is as follows;
Sent today 13.10.10 after 16:40 CEST
Level 06-29
Package 1
100 Veteran maceman
100 Veteran crossbowman
25 Hero's banner
Level 30-49
Package 1
250 Knight of the Kingsguard
250 Crossbowman of the Kingsguard
75 Hero's banner
Level 50-69
Package 1
350 Demon horror
350 Deathly horror
100 Banner of triumph
Level 70+
Package 1
500 Demon horror
500 Deathly horror
150 Banner of triumph
Level 06-29
Package 2
50 Veteran speerman
50 Veteran bowman
5 Fast travel feathers
Level 30-49
Package 2
100 Veteran halberdier
100 Veteran longbowman
20 Fast travel feathers
Level 50-69
Package 2
150 Sentinel of the Kingsguard
150 Scout of the Kingsguard
30 Fast travel feathers
Level 70+
Package 2
200 Sentinel of the Kingsguard
200 Scout of the Kingsguard
50 Fast travel feathers
For all other servers except TR, NL, BG, SA, AE, EG, ARAB, DE, PL, RU & CZ.
Sent today 13.10.10 after 16:40 CEST
Level 06-29
50 Veteran maceman
50 Veteran crossbowman
10 Hero's banner
Level 30-49
75 Knight of the Kingsguard
75 Crossbowman of the Kingsguard
20 Hero's banner
Level 50-69
100 Demon horror
100 Deathly horror
50 Banner of triumph
Level 70+
150 Demon horror
150 Deathly horror
80 Banner of triumph
Once again, our apologies for the inconvenience once again.
- Rosie