Goodgame Studios forum archives

Forum: empire-en
Board: [816] News from the world of Empire
Topic: [324092] Emergency downtime 29.11.16

[-324092] CM Evoke [None] :: Nov. 29, 2016, 11:38 a.m.
Dear Community,

We discovered an issue in our current Thorn King event, the database has not been reset from the previous event.

To fix this we will have to restart the event, which can only be done with a downtime. We will perform this downtime within the next 20 minutes.

The coins you have collected so far should stay in your inventory.

We apologize for any inconvenience.

Your Empire Team

[4623455] ang1243 (GB1) [GB1] :: Nov. 29, 2016, 3:38 p.m.
Hi all,

Currently, we are evaluating the situation and trying to find a solution for all affected players.
We will have to wait and see whether we can compensate in this case and in what form this will appear in. In any case, we will inform you as soon as we have news for you.

So be assured, we are listening to all of your comments, we understand your unhappiness and want to help you!

Bear with us,

Angus


[4623524] CM Evoke [None] :: Nov. 29, 2016, 5:02 p.m.
Hey guys,

After some further investigation we have found that all troops and tools from the camp should have returned to you. However any progress made after entering the camps was lost and thus we would like to compensate each player that took part with;

Our apologies once again for any inconveniences.