Goodgame Studios forum archives
Forum: empire-en
Board: [816] News from the world of Empire
Topic: [335670] The Empire Family wants to hear your questions! Q&A Session ideas!
[-335670] ang1243 (GB1) [GB1] :: June 12, 2017, 1:13 p.m.
Dear lords and ladies all over the empire!
 
Sharpen your pencils and clean your keyboards! As a huge Empire family, we have grown together even more over the past months, thus we want to take the next step towards a perfect symbiotic relationship between the players and the empire team.
 
As mentioned in our previous statement, we would like to ask you to share your most important concerns and questions so we can answer them in a transparent and honest way in a new video session! It is your time to shine over the empire!

 
Now, let’s take a closer look at the structure of this process:

1. In the first stage, we will ask you to share any game related question you think will be interesting for the whole community to hear the answer to. You can write the question under this post until 15th of June 11:00 am CEST. Please, share only constructive questions that will be interesting for the whole Empire community.

2. After that, we will gather these questions from all communities and filter them to avoid double or very similar requests. Feel free to talk about any game-related topic that comes to mind, we won’t avoid complicated issues!

3. As soon as we have collected the most asked questions, we will create a poll on the English forum where you can vote for the most interesting ones. The TOP 7 questions will go into our video session. The poll will take place from 19th to 21st June.
 
4. Last but not least,  the video will be recorded and shared with all of you as soon as it is ready! :)

[4766212] Venom (ASIA1) [ASIA1] :: June 12, 2017, 1:28 p.m.
Where do you think the game will be in 4 years time?
[4766220] Shadow_21 (AU1) [AU1] :: June 12, 2017, 1:37 p.m.
how do you plan on expanding the player base of the game, for the future?
[4766231] Baleraphon (GB1) [GB1] :: June 12, 2017, 2:07 p.m.
can you change alliance help for buildings, from 5 mins, to a percentage of time remaining?
[4766233] Osiris (GB1) [GB1] :: June 12, 2017, 2:09 p.m.
How do  you propose reconciling progress with reducing the ever growing list of bugs and glitches?  Whilst for you they are separate departments and not (necessarily) interconnected with each other, for us, the players we see the game changing at the expense of bug-fixing; the the two going hand-in-glove with each other as both are part of the same gaming experience we have each time we log on.
[4766234] Philt123 (GB1) [GB1] :: June 12, 2017, 2:10 p.m.
Given the lack of legislation in online gaming and having TOS that basically say you can do whatever you like.  Given there is a massive lack of protection for the online gamer that is not present in any other type of consumer transaction.  Do you believe that exploiting this lack of legislation to your own ends and to the detriment of your customers, makes long term commercial sense.  Or do you believe it doesnt matter how badly you treat your customers (becasue legally you can), and that it will not effect sales / profitability at all?

With the above in mind how has your sales and profitability been going over the lase 2 years?  And do you not believe one has any impact on the other?
[4766247] UD1 (INT1) [INT1] :: June 12, 2017, 2:33 p.m.
No1   Storage for equipment , with so many events and some events it is easy to get multiple commanders or castlens , why should I keep doing events just to sale them for pittance.


No2     Event are just towers in disguise and B/C and Fori are not base on real players they are Just random towers with different set ups and really the events  are mind blowing boring , also I bring you back to question 1


No3   Buying Deco,s with Nomads points or Samauri points not just the generic ones but some with PO of 300 plus reaching 500 PO max and yes these come at a premium cost NOT rubies but earnt points , something that will keep interest in the game 
[4766261] FabulousΧΑΣΑΠΗΣ (GR1) [GR1] :: June 12, 2017, 2:47 p.m.
How is it possible a soldier in each wave eat our tools each time?It is very easy to defend a few soldiers attack without using tools.These 32 soldiers for toolburning it simply does not make sense.Please goodgame remove it
[4766274] mal21 (US1) [None] :: June 12, 2017, 3:21 p.m.
Will you try to bring back PvP? Or just make it more rewarding?
[4766308] aman123 (GB1) [None] :: June 12, 2017, 4 p.m.
Philt123 (GB1) said:
Given the lack of legislation in online gaming and having TOS that basically say you can do whatever you like.  Given there is a massive lack of protection for the online gamer that is not present in any other type of consumer transaction.  Do you believe that exploiting this lack of legislation to your own ends and to the detriment of your customers, makes long term commercial sense.  Or do you believe it doesnt matter how badly you treat your customers (becasue legally you can), and that it will not effect sales / profitability at all?

With the above in mind how has your sales and profitability been going over the lase 2 years?  And do you not believe one has any impact on the other?
couldnt of said it better myself
[4766315] matt89 (GB1) [GB1] :: June 12, 2017, 4:16 p.m.
aman123 (GB1) said:
Philt123 (GB1) said:
Given the lack of legislation in online gaming and having TOS that basically say you can do whatever you like.  Given there is a massive lack of protection for the online gamer that is not present in any other type of consumer transaction.  Do you believe that exploiting this lack of legislation to your own ends and to the detriment of your customers, makes long term commercial sense.  Or do you believe it doesnt matter how badly you treat your customers (becasue legally you can), and that it will not effect sales / profitability at all?

With the above in mind how has your sales and profitability been going over the lase 2 years?  And do you not believe one has any impact on the other?
couldnt of said it better myself
Phil - with the amount of players that are expressing Concerns about there future with GGS/GGE I think this needs to be the Question at the top of @BM ang1243 list of things to discuss - That and the fact that a great player (that probably spends more than most) is being treated like some sort of little kid. I was going to use a stronger word but well - I'd just be warned....

Maybe the only way GGS might get the point is just by directly effecting there sales.
[4766316] sir o the wise (US1) [US1] :: June 12, 2017, 4:17 p.m.
has the movement over the past 2 years from a pvp game to a pve cycle of repetitive events been deliberate or a mistake? if it has been intentional, why would you ruin the game like this, and if not, what do you plan to do to revitalize pvp?
[4766317] veloric (US1) [None] :: June 12, 2017, 4:19 p.m.
by the opinions of many, there's a big problem with the feasibility of attacking players, given he fact that if you lose an attack, you lose all the armorer tools you worked hard to earn and/or bought with rubies. there are many who would like to see a change in this, as people would like to do more player vs player battles but cannot due to this lack of feasibility. is there anything you have in mind to change this? many would like to see a positive change in player battles, as it makes doing events for all those commanders and tools more worthwhile and breathes some life and fun into the game.
[4766322] Kage (ASIA1) [ASIA1] :: June 12, 2017, 4:27 p.m.
In the near future, goodgame empire will work with their players in solving the bugs?
Perhaps there are experienced IT players who are good and know how to make a good future of the game.

Will there be changes to the wheel of fortune in the near future? I mean changing the prizes and making it more accessible to the commanders and castelanians on the wheel.

In the past months we were talking about dropping the looting when attacking other players. (dead accounts/farms).
I mean the attack on the farms, the dead castles ... will some changes be made in this regard? Will they be private or
something similar?

Will the villages of the kingdom be private in the future? So no one can steal your villages anymore?

Will we have "Last Man standing" in the berimond event?
Will the days of the event extend?

We will have the old events back like underworld/blade coast/thorn king?
Or are there still problems with these events?

Anything new to the royal capital and alliance tournament ? 

In the future, when you attack a player "randomly" you will not only receive glory but also other prizes? Soldiers/tools, if you had big losses, so have something to gain if you lost more than you killed.

Will there be new rewards and new requirements in the nobility event? Like kill 1000 soliders, defeat x nomad's/samuray camp's during these events.

Will there be new changes in the purchase of rubies? Buy rubies much cheaper?

In the future can we move the decorations from some castles to other castles? For some money or resources?
[4766325] andybash (GB1) [GB1] :: June 12, 2017, 4:33 p.m.
you need to listen to your customers for a change the gem thing was not wanted you need to review your compo on the gem thing. events not be 4 or 5 days which is like watching paint dry act on botts i.e who uses them in alliances to forfeit decor give to those who do not cheat.as no one going to buy a offer when botts are still rule the server. and try in all your power to address the people leaving game its not good for you or us who play game. and rethink some of your ideas put them to server as a vote. please please listen or your customer base will disappear 
[4766356] CBee (US1) [US1] :: June 12, 2017, 5:11 p.m.

1.  When are you going to make berimond last long enough to have a clear winner?

2.  When are you going to start giving out prizes other than farming tools in the nobility contest?

[4766373] NewLEON1 (AU1) [None] :: June 12, 2017, 5:27 p.m.
Are you planning to do something against the growing automatized and monotonous gameplay? The first years of its existance the game was complicated enough and you needed to struggle a bit to find answers to long and short-term problems. Since the last 2-3 years you just multiplied what people found really interesting - the events. You have even made an event of events and also added big or small ideas for development (gems, special resources, e.t.c.) strongly connected to events. The mechanics of the participate-in-many-events-and-win-more circle has been widely spread. The game has become very similar to just click-click and grow your numbers (glory, khan tablets, level, resources, coins e.t.c). All events are based on recruit-recruit attack-attack and whoever has money can do this on a bigger scale and win. So here comes my other questions; Are any radical changes expected? Is the game going to be converted to an initiation- and differenciation-awarding game rather than staying a poker-like one where the purpose are higher and higher numbers? Will the corruption methods be fully eradicated? Is the game going to be rid of obsolete mechanisms that were useful 4+ years ago? The top-ranking players are the ones who possess two combined characteristics; Money + time. Do you really think those should be the criteria? ...
[4766376] cheza2000 (GB1) [GB1] :: June 12, 2017, 5:34 p.m.
How do you propose to ensure that you have a viable game given that people are distrustful of investing money while GGS make sweeping changes and choose to invalidate those purchases with sub-par compensation and disdain from support?

How does GGS intend to prove to it's customers that it genuinely values both them and their input and is striving for excellent customer service? 

When will GGS be investing in customer service training for it's support staff? 

Given the multi national nature of GGE, When will GGS demonstrate an understanding of multi-cultural ethos?


[4766417] zilla (INT1) [None] :: June 12, 2017, 6:19 p.m.
I want to sell 400 crappy gems but i cannot click that many times :)
Will there be a way to sell gems in bulk?
[4766440] EdMohrmann (US1) [US1] :: June 12, 2017, 6:47 p.m.


      Will there be a way to sell/dispose of the THOUSANDS of useless farm and other tools with which we

      are 'rewarded' ?  (like wood scaling ladders, wood mantlets, etc)   I can sell gems,  comms/casts,  equipment

      so why not these  other 'rewards' ???


      Is GGS ACTIVELY pursuing software to eliminate bots ?  Ditto multi's/alts/etc.


      Will GGS institute some sort of tiered PVP system which takes into account not only levels

       (such as 70/245) but also HoL levels such that a player's  'level' might read  70/400/95?