Hey everyone,
We are sorry, but unfortunately, there will not be an update today, as we have run into some major issues, instead, the update will be happening tomorrow between 10:00 and 13:00 CEST, I have tried to explain below some of the reasons for the delays over the past few days.
There is a very similar update which was released on Empire: Four Kingdoms this morning, before the Empire Update was meant to go live, issues were noticed in the E4K update which would be carried over into the Empire Update. Specifically:
Initially there was an issue with the update related to the Chinese server, which had major issues with equipment - everything was deleted from equipment storage after the update.
After this, there were issues related to Gems discovered: We encountered a critical bug which caused gems to be lost. This happened only to the gems that were added to equipment items in storage (not equipped to Commanders or Castelans)
This is the chain of events that has lead us here:
-Thursday last week - midday - bug found which causes major issues for equipment progress data notes (technicus progress not logged, space in commander not logged, etc.)
-Thursday afternoon - Update delayed until bugfix is found, if a fix isn't found on Thursday then it will have to be the following week (continue reading for reason)
-Friday - no fix found on Thursday or Friday, but the team focussing on that issue, along with generally testing the update further - update delayed to next week
-Monday - Potential fix is found around midday, however overnight testing has to be run in order to confirm the hypothesis - update decided to be launched on Wednesday in case the issue isn't solved by this fix
-Tuesday - Fix works!
-Wednesday - 10am - Empire: Four Kingdoms update happens
-Wednesday - 11.50am - E4K update finishes - China server will not come back online due to a bug - the same bug could be in the Empire update with similar content Delay Empire Update
-Wednesday - 12.30pm - More issues related to Gems were found, see above for more details.
We would like to apologise for all of the inconvenience which has been caused due to these delays, and we have prepared two compensation packages to hopefully start to make up for it, and help you progress in the Festival of the Lotus King.
We will grant food to all players in their main castles today, so that you can have a helping hand keeping your troops alive for the Bloodcrows tomorrow! The following amounts will be added to main castles:
Level 70: 480 000 food
Level 10-69: 210 000 food
We will also be giving you all a season points booster once the Bloodcrows begin, this will be in a blue gift box, so you can start it when you are ready (within the 24 hour time limit). The Booster will be effective for 3 hours, so use it wisely!
We have also chosen to bring forward the next Battle for Berimond event (after the one starting with the Bloodcrow Invasion tomorrow), so that event will be starting a week earlier than planned; on the 1st October.
Thank you,
Your Empire Family