Goodgame Studios forum archives

Forum: empire-en
Board: [816] News from the world of Empire
Topic: [349414] [INFO THREAD] Issues with Nomad Invasion/Berimond Invasion starting on 10/03/2018

[4926163] BM QueenB [None] :: March 10, 2018, 8:17 a.m.
Dear Empire Community,
Due to an issue with the Nomad/Khan event, we recently had to deactivate the Nomad vendors, as well as the related Nomad tool shops until further notice.
Therefore, it's not possible to buy any Nomad/Khan tools and you'll not be able to hand-in Nomad/Khan tablets until the end of the event.
Best regards,
Your Empire Team

[4923718] ang1243 (GB1) [GB1] :: March 10, 2018, 10:45 a.m.

Hey everyone,

We're going to have to end the nomad invasion and khan's revenge events in the next 5 minutes unfortunately due to the issue.

Cheers,

Your Empire Team


[4923833] ang1243 (GB1) [GB1] :: March 10, 2018, 11:27 a.m.
Hey everyone,

As you can see - we didn't cancel it in the 5 minutes following that last announcement - instead we're going to cancel it at 12.30 CET.

We'll replace the event with the Berimond invasion instead - and that will run until Tuesday just like the Nomad invasion would have done.

Cheers,

Angus

[4924376] BM QueenB [None] :: March 10, 2018, 1:09 p.m.
Hi Everyone,
1st I want to clear one thing that most of you guys already know, as moderators we do not work for GGE , we working as volunteer to bring the feedback of you guys , to the team, none of this problems or bugs are in our hands. 
so , please do not blame CMs or BMs for the problems that you experience in the game.

2nd , as player that play this game also like you , sometimes this bugs and errors , and decisions make me angry as well , but we need to find the ground to rise our voice , and make this game that we all loving it to the best ,
as you know the development team , are not working in weekend , so , please be with us , and wait till Monday , and they will look in to the problem , and they will fix the problem.

I understand that most of you guys , had plan like us , to winning the nomad events for this weekend. and had booster on , buy tools and rubies , and I can guarantee that we do best to fix this issue.

I heard that some players make 2 mil khan points because of this bug , so it was not fair to others , if this event was online.

I hope you guys understand this consciences, and please don't be mad of CMs and BMs  cos it was not our fault.

in the end , I am apologize for this mistake, and I hope GGE management team find fair and good compensation for those that they attend to this event fairly.

wish u all the best.

QB
8-X  



[4926169] BM QueenB [None] :: March 12, 2018, 11:11 a.m.
Dear Community,

After starting our Nomad invasion we noticed that there was a huge bug, which was able to break the balancing of the event in a significant way. 

We decided to turn off the Nomad invasion at an early stage of the event, so that it would not result in an unfair game experience. 

There were a few issues connected to this termination and we are currently looking for a way to deal with them. Most of them were connected to the prime day offers where players bought the time-limited Nomad invasion booster.

As you know, we exchanged the Nomad Invasion with our Berimond Invasion, but there were also some problems noticed in connection to this event.. The Top-1 reward for alliances is not being shown at all and the last activity rewards are shown to be given at 567.283 points, but it is supposed to be credited once alliances reach 862.500 points.

We are working on a solution for all of the aforementioned issues and you can expect an answer on this from our side over the course of this day!

We apologize for all the issues and all difficulties they created!



[4926164] ang1243 (GB1) [GB1] :: March 12, 2018, 1:24 p.m.
Hey everyone,

We've just started a downtime to fix the bug which caused the cancellation of the Nomads on Saturday - sorry I didn't announce it earlier - only just found out.

Cheers,

Angus

[4925994] ang1243 (GB1) [GB1] :: March 12, 2018, 1:33 p.m.
Hey everyone,

Update is complete - servers coming back online.

Cheers,

Angus

[4926166] ang1243 (GB1) [GB1] :: March 12, 2018, 3:02 p.m.
Hey everyone,

I just merged all of the threads related to the past few days together - we will update all further information in this thread - hopefully this will make it all easier :D 

Angus

[-349414] ang1243 (GB1) [GB1] :: March 12, 2018, 3:03 p.m.
Hey everyone,

I just merged all of the threads related to the past few days together - we will update all further information in this thread - hopefully this will make it all easier :D 

Angus

[4926294] ang1243 (GB1) [GB1] :: March 12, 2018, 4:48 p.m.

Dear Community,

We have new information for you regarding the issues we had with both our Nomad Invasion/Khan’s Revenge and Berimond Invasion.  


Nomad Invasion/Khan’s Revenge compensation:


Berimond Invasion:

Thank you all for your patience and we deeply apologize for all the difficulties this issue caused.



[4927317] ang1243 (GB1) [GB1] :: March 14, 2018, 11:18 a.m.
Hey everyone,

We'll be crediting the nomad Top X rewards soon - enjoy!

Cheers,

Angus

[4927417] Temprance [None] :: March 14, 2018, 4:13 p.m.
Dear Empire Community,

On Monday there was a miscommunication about Nomad Alliance top 1 reward compensation.
The final decision regarding Top 1 Reward for nomads will NOT be given out to anyone.

In regards to Berimond, we will send the Berimond invasion compensation as following: 
- Decos for Top 1 alliance and Last activity deco (for those who did not get it , but reached 567.283points) will be sent on 20th of March.
- Equipment items for players under level 69 will be sent on 28th of March

Temprance