Forum: empire-en
Board: [816] News from the world of Empire
Topic: [351800] Bug: Gem forging failure results in Game freezing
[-351800]
ang1243 (GB1) [GB1]
:: May 3, 2018, 11:27 a.m.
Dear Community,
We recently encountered a bug that is related to the gem forging process!
If the gem forging process fails, the user/player will get stuck on the screen (flash error) and will not be able to interact with the game.
The intermediate solution right now for this problem is, to simply refresh your game (F5)!
You will also not lose anything in that process of failure or while being stuck in your screen.
We are currently working on a fix for this bug and try to implement that fix during the course of the next couple of days.
Please excuse us for any difficulties you might have experienced as a result of that and be assured that we are working on that problem.
Best regards,
Your Empire Family
We recently encountered a bug that is related to the gem forging process!
If the gem forging process fails, the user/player will get stuck on the screen (flash error) and will not be able to interact with the game.
The intermediate solution right now for this problem is, to simply refresh your game (F5)!
You will also not lose anything in that process of failure or while being stuck in your screen.
We are currently working on a fix for this bug and try to implement that fix during the course of the next couple of days.
Please excuse us for any difficulties you might have experienced as a result of that and be assured that we are working on that problem.
Best regards,
Your Empire Family