Forum: empire-en
Board: [816] News from the world of Empire
Topic: [353299] Statement from GGS RE: Flash problems
[-353299]
ang1243 (GB1) [GB1]
:: June 14, 2018, 12:52 p.m.
Dear Community,
First things first: We are sorry for you currently experiencing the performance issues that some of you are complaining about!
Nevertheless: As soon as those problems surfaced we took a deeper look into it and tested a lot of possible causes, but the one that not only we at Goodgame Studios but also other developers discovered is that the newest Version of the Flash Player - Update Version 30 - is the cause of said issues. Yes, some other games that you are playing might not be experiencing such issues, but this is due to their individual settings and setups. But again: the newest Flash Version is not only causing problems for us, but even other software developers as well.
The only fix that will work for everyone immediately has to be provided by Adobe themselves, because on the one hand it is their own product and on the other hand we simply cannot access the property of another company and that is a fact!
We highly encourage everyone who is currently affected by those issues to try and apply our suggested solutions, because according to the feedback we got from players, those solutions help out!
To address the questions we saw about Flash and HTML5: Yes the HTML5 version for Empire will come - it has to come - and we are working tirelessly on it. Therefore more information on that topic will be released/announced during the course of the next weeks!
Best regards,
Your Empire Family.
First things first: We are sorry for you currently experiencing the performance issues that some of you are complaining about!
Nevertheless: As soon as those problems surfaced we took a deeper look into it and tested a lot of possible causes, but the one that not only we at Goodgame Studios but also other developers discovered is that the newest Version of the Flash Player - Update Version 30 - is the cause of said issues. Yes, some other games that you are playing might not be experiencing such issues, but this is due to their individual settings and setups. But again: the newest Flash Version is not only causing problems for us, but even other software developers as well.
The only fix that will work for everyone immediately has to be provided by Adobe themselves, because on the one hand it is their own product and on the other hand we simply cannot access the property of another company and that is a fact!
We highly encourage everyone who is currently affected by those issues to try and apply our suggested solutions, because according to the feedback we got from players, those solutions help out!
To address the questions we saw about Flash and HTML5: Yes the HTML5 version for Empire will come - it has to come - and we are working tirelessly on it. Therefore more information on that topic will be released/announced during the course of the next weeks!
Best regards,
Your Empire Family.