Forum: empire-en
Board: [816] News from the world of Empire
Topic: [353604] Current Issues in Goodgame Empire
[-353604]
Temprance [None]
:: June 18, 2018, 12:11 p.m.
Dear Community,
There are currently several issues which have had a negative impact on the overall game performance in Goodgame Empire.
We deeply apologize for those unintended problems you have faced and that your gaming experience had to suffer on such a lovely Sunday! We also highly appreciate the feedback of everyone who reported those issues to us over the weekend, including of course ~also~ our moderators! Thanks a lot for your help everyone!
After we investigated the reasons behind those issues, we came to the conclusion, that the aforementioned technical problems were caused by the newly implemented Decoration Inventory.
If you have experienced any of the following issues, then we would like you to contact our Customer Support in those regards, so please contact them if:
- You lost troops and/or troops deserted because of the aforementioned issues
- Bought or rewarded boosters could not be used
- Quests weren't functioning the way they should have
There are also some bugs which have to be fixed:
- There is a bug which revolves around the Royal Questline: Paying coins with the help of your alliance funds was not calculated correctly. Please also contact the Customer Support for this topic, so that the coins can be paid back to your alliance funds. The bug will of course be fixed.
- For reasons unknown until now, decorations seem to double themselves. We are currently investigating this topic and we will probably remove those doubled decorations. The previously stored decorations will be restored again by us. More information on that will follow soon.
- In order to fix the technical issues we faced yesterday, we had to implement a previous game version, which still has the Colossus bug active. We will fix that one of course.
We beg your pardon for all the problems which occurred during the course of the weekend. We are working on fixing them as soon as possible and we all wish everyone of you a good start into the week nonetheless.
Best regards,
Your Empire Family