Forum: empire-en
Board: [816] News from the world of Empire
Topic: [355536] Server outage for the server FR1
[-355536]
BM QueenB [None]
:: Aug. 3, 2018, 3:49 p.m.
Dear Community,
as you all know, during the course of the last days, there was a server outage for the server FR1. We had to investigate the problem thoroughly and managed to find a solution and a fix for the problem, so our players are able to log into our game again.
Due to the fact that some players weren't able to play our game during the period of the aforementioned outage, we will proceed with a compensation for those players. The compensation itself will be done during the beginning of next week and we will keep you updated with an announcement and also with in-game messages when this compensation has been successfully done.
Over the weekend we will track all the players who on the one hand are active players of our game and on the other hand were not able to be online during the time-period of the server outage. Only those players will receive a compensation, because all the players who could log in were able to play and therefore will not be eligible for any compensation.
We apologize for the inconveniences that you had to experience by this server outage and as mentioned before: we will proceed with a compensation during the beginning of next week.
We wish you a nice weekend!
Best regards,
Your Empire Family
as you all know, during the course of the last days, there was a server outage for the server FR1. We had to investigate the problem thoroughly and managed to find a solution and a fix for the problem, so our players are able to log into our game again.
Due to the fact that some players weren't able to play our game during the period of the aforementioned outage, we will proceed with a compensation for those players. The compensation itself will be done during the beginning of next week and we will keep you updated with an announcement and also with in-game messages when this compensation has been successfully done.
Over the weekend we will track all the players who on the one hand are active players of our game and on the other hand were not able to be online during the time-period of the server outage. Only those players will receive a compensation, because all the players who could log in were able to play and therefore will not be eligible for any compensation.
We apologize for the inconveniences that you had to experience by this server outage and as mentioned before: we will proceed with a compensation during the beginning of next week.
We wish you a nice weekend!
Best regards,
Your Empire Family