Forum: empire-en
Board: [816] News from the world of Empire
Topic: [363911] Bloodcrows Relic Quest: Filling the War Chest
[-363911]
Crom Cruach [Community Manager]
:: May 11, 2019, 5:07 p.m.
Brave Warriors,
We were made aware of a problem with one of the quests in the game today. The <b>Bloodcrows Relic Quest: Filling the War Chest </b>which requires the donation of coins is not completing as it should. Please do not attempt to complete the quest multiple times as this will result in a loss of coins but not in the quest completing. We are fully aware of the problem, thank you everyone who took the time to report the problem to us.
Your Empire Team
We were made aware of a problem with one of the quests in the game today. The <b>Bloodcrows Relic Quest: Filling the War Chest </b>which requires the donation of coins is not completing as it should. Please do not attempt to complete the quest multiple times as this will result in a loss of coins but not in the quest completing. We are fully aware of the problem, thank you everyone who took the time to report the problem to us.
Your Empire Team
[5049972]
Crom Cruach [Community Manager]
:: May 13, 2019, 7:48 a.m.
Brave Warriors,
We have had our QA team looking into the problem with the Bloodcrows Relic Quest: Filling the Warchest. We are unable to fix this quest within the time span of the event and therefore you will not be able to complete it. We can't set it to complete due to various technical reasons. However we will compile a list of players that have paid multiple times for this quest once the event has completed and we will begin to refund the coins tomorrow afternoon. Once the process is complete we will inform you here. As part of this process we will grant the Relic items to players that met the requirements to have completed the quest.
We are looking into similar quests in other events now and QA will work to ensure that the same problem does not occur again. We are sorry for the confusion and inconvenience that this Quest has caused.
Your Empire Team
We have had our QA team looking into the problem with the Bloodcrows Relic Quest: Filling the Warchest. We are unable to fix this quest within the time span of the event and therefore you will not be able to complete it. We can't set it to complete due to various technical reasons. However we will compile a list of players that have paid multiple times for this quest once the event has completed and we will begin to refund the coins tomorrow afternoon. Once the process is complete we will inform you here. As part of this process we will grant the Relic items to players that met the requirements to have completed the quest.
We are looking into similar quests in other events now and QA will work to ensure that the same problem does not occur again. We are sorry for the confusion and inconvenience that this Quest has caused.
Your Empire Team
[5050736]
Crom Cruach [Community Manager]
:: May 15, 2019, 1:36 p.m.
Brave Warriors,
We have just completed the compensation for the Bloodcrows Relic Quest: Filling the Warchest. All coins that were donated to the quest should now have been returned to your account. We were unable to set the quest to completed due to technical reasons and so awarding the quest rewards was not possible. Therefore we have also taken the liberty of adding 15,000 coins to your account in lieu of the rewards.
Regards
Your Empire Team
We have just completed the compensation for the Bloodcrows Relic Quest: Filling the Warchest. All coins that were donated to the quest should now have been returned to your account. We were unable to set the quest to completed due to technical reasons and so awarding the quest rewards was not possible. Therefore we have also taken the liberty of adding 15,000 coins to your account in lieu of the rewards.
Regards
Your Empire Team