Forum: empire-en

Board: [816] News from the world of Empire

Topic: [74689] Problems with our Servers

[-74689] WuerfelWilly [None] :: May 14, 2012, 10:28 a.m.

Due to the high run on our servers we are experiencing some serverissues right now.
We are working on this issue with highest priority and we are sorry for the players who are unable to login right now.

Also we would like to mention, that we are sorry for the inconvenience caused and kindly ask for a little patience.

Regards
The Empire Team

[1357051] WuerfelWilly [None] :: May 14, 2012, 11:03 a.m.

Additional Information: Due to the high run some players are also experiencing some lag. We are working on this issue too but it could take a while to find a solution. We are sorry for the inconvenience caused.

Regards
Hannes

[1357099] WuerfelWilly [None] :: May 14, 2012, 3:03 p.m.

We are restarting the servers now and have made some changes on the back (nothing changes for the players). We hope to solve the issues this way!

Regards
Hannes

[1357110] WuerfelWilly [None] :: May 14, 2012, 3:28 p.m.

Changes are down now.
Are you able to login now?

Hannes

[1357142] WuerfelWilly [None] :: May 14, 2012, 4:13 p.m.

Due to the high run on our servers you might experience continuing issues with your login this evening. We are looking forward to solve this issue for good within this week and still ask for a little patience.
We will keep on working on this issue tonight hoping to be able to solve this issue.

We are very sorry for the inconvenience caused!

Regards
The Empire Team

Regards

[1357307] WuerfelWilly [None] :: May 15, 2012, 8:32 a.m.

Hello Kings&Queens,
due to the performance issues on one of our serves yesterday, we will change some internal problems and therefore the following worlds will have a downtime of approximately 2 hours:
International 2
Portugese 1
Spanish
Italian
Turkish
Netherlands
Hungarian
Nordisk

After this restart every performance Issue should be solved.
We are sorry for the inconvenienced caused and kindly ask for a little patience.

Regards
The Empire Team

[1357349] WuerfelWilly [None] :: May 15, 2012, 1:05 p.m.

Dear Community,
due to some small patches we have to restart the following servers:

Czech
Poland
Russia
Romania
Bulgaria
Hungary 2
Brazil
USA
The update approximately takes 30 minutes.
Thank you for your patience

Regards
The Empire Team