Goodgame Studios forum archives ::

[-288724] Queen Melanie (US1) [US1] :: Oct. 25, 2015, 2:21 a.m.

I just bought 61,000 rubies and didn't receive all the rewards that I was suppose too. 480,000 coins, the 10 days of VIP time and the VIP points (36,000). What's the deal? I paid my money and didn't get the items. I got the food, but that's not what I was looking for. What can I do?

[4173450] Wolfman. (US1) [None] :: Oct. 25, 2015, 2:23 a.m.

Message ggs and hope you get a customer service person who gives

[4173453] Queen Melanie (US1) [US1] :: Oct. 25, 2015, 2:24 a.m.

How do I do this?

[4173456] Wolfman. (US1) [None] :: Oct. 25, 2015, 2:27 a.m.

http://support.goodgamestudios.com/

[4173458] Queen Melanie (US1) [US1] :: Oct. 25, 2015, 2:31 a.m.

Thanks and done!

[4173463] Wolfman. (US1) [None] :: Oct. 25, 2015, 2:35 a.m.

Queen Melanie (US1) said:

Thanks and done!

YW No probs GL

[4173471] Phoenix Fire (AU1) [None] :: Oct. 25, 2015, 2:47 a.m.

I just try to avoid these issues by not buying rubies

[4174186] Zenzer (GB1) [GB1] :: Oct. 25, 2015, 6:05 p.m.

Phoenix Fire (AU1) said:

I just try to avoid these issues by not buying rubies

This ^

[4174591] Cobalt_Fusion (US1) [None] :: Oct. 26, 2015, 2:18 a.m.

Lol true true. I wish this happened to Negan every time. Would server her right.

[4175792] Queen Melanie (US1) [US1] :: Oct. 26, 2015, 10:25 p.m.

They fixed it!