Forum: empire-en
Board: [818] General Discussion
Topic: [301032] Beri - You *****
[4311762]
Graylen (AU1) [None]
:: Feb. 24, 2016, 12:32 p.m.
Hi Steve
I understand your position as you are limited by what the GGS Techs can provide, however, this isn't like its an isolated incident. Every attempt to change something results its widespread chaos. The track record is hardly something you would put up on a wall for achievements.
The bottom line will still be - you can't track the losses of individual users and as such you will rely on the complaints made to reimburse troops/tools. Assuming they make the complaint - which lets be honest - 90% won't.
So you cost your customers - the ones they shell out hard earned $$$. And when you screw up you only make reparations if they complain.
Here's a thought, if you screw up - why not credit every account with troops/tools regardless of whether they lost anything. Far more equitable but of course - far less profitable for GGS.
I understand your position as you are limited by what the GGS Techs can provide, however, this isn't like its an isolated incident. Every attempt to change something results its widespread chaos. The track record is hardly something you would put up on a wall for achievements.
The bottom line will still be - you can't track the losses of individual users and as such you will rely on the complaints made to reimburse troops/tools. Assuming they make the complaint - which lets be honest - 90% won't.
So you cost your customers - the ones they shell out hard earned $$$. And when you screw up you only make reparations if they complain.
Here's a thought, if you screw up - why not credit every account with troops/tools regardless of whether they lost anything. Far more equitable but of course - far less profitable for GGS.
[4311768]
Nambala (AU1) [AU1]
:: Feb. 24, 2016, 12:34 p.m.
By "didn't work properly", do you mean "gave too much ore"? Because from what I can gather, nobody had problems till you suddenly withdrew it.
[4311781]
UD1 (INT1) [INT1]
:: Feb. 24, 2016, 12:36 p.m.
Steye i dearly love to believe your last statement i truly do .but the truth is they will keep happening . i dont know if it becase your a victim of your own succes.
or the people GGE employ are not good enough , but the real truth is the only people that suffer from these fiasco are us , this could be time . troops etc etc
or the people GGE employ are not good enough , but the real truth is the only people that suffer from these fiasco are us , this could be time . troops etc etc
[4311829]
riz5 (GB1) [GB1]
:: Feb. 24, 2016, 12:48 p.m.
these mistakes seem to be more and more regular lately, it seriously ruins the pleasure of playing the game, in many cases people are only still here because of the friendships they have made within the game.
It has now become standard to see an announcement about an "upgrade" and everybody holding their breath, waiting to see what screw up we get, in the last 14 days its been: Nomads, Beri, US server down , daily tasks and they are just the ones I can remember.
It is seriously not on!!!!!
As I said if it wasn't for friendships made I think your game would have very few players left with the useless way it is run
It has now become standard to see an announcement about an "upgrade" and everybody holding their breath, waiting to see what screw up we get, in the last 14 days its been: Nomads, Beri, US server down , daily tasks and they are just the ones I can remember.
It is seriously not on!!!!!
As I said if it wasn't for friendships made I think your game would have very few players left with the useless way it is run
[4311838]
UltraFlavoured (GB1) [GB1]
:: Feb. 24, 2016, 12:52 p.m.
They do test things - Apparently http://prntscr.com/a7bbiz
They are currently doing all new tests on their new test server USA1.
~Ultra
They are currently doing all new tests on their new test server USA1.
~Ultra
[4312120]
Nambala (AU1) [AU1]
:: Feb. 24, 2016, 1:49 p.m.
And now we get an unannounced 15 minute downtime that has been more than 30 minutes so far, and if I starve out because I can't get on and need to sleep, that will be "oh well, we had to fix the problems nobody had so too bad, here's 100 food to compensate for the 5k defenders you lost".
[4312298]
JJJJJJSK (AU1) [None]
:: Feb. 24, 2016, 2:08 p.m.
Graylen,
100% behind you on this. I don't think it is just an alliance (Sep's) agreeing here either but would go so far as to say the server agrees with you.
Profanity aside, time and place, when these kind of faults occur again and again and again and again... F*** me it's called for in my book so go for it no matter what people say.
Steve,
I'll try to be constructive, this will be a fkn novel but have a read, some feedback in general on what I see as positives lately and a trend that is really really not cool, the negatives.....
-Sammy's Casta
I was posting for a while and saw loads of others posting as well about all the event gear and not having event casta's. Well we got them, cudos to GGE they are decent and made defending a realistic thing again. This is a huge positive, Attacking is still overpowered however when we put 10k support in as an alliance it has a chance on the wall against 5th wave with these castas and also in the keep with the bonus's that they have. Props to GGE for putting these in they are a very healthy addition to the game.
Nomads/Sammys & now Berrimod?
I saw an earlier post about reduction in coins for these events. Ill be straight up, with the frequency of events etc and the tools required reducing the coin we get from the hits it's pretty insane to be reducing it. GGE is a data driven company and I understand that. I also see the data that is supporting this reduction from GGE's perspective..... $$$$$$$$
let me elaborate:-
A maxxed Nomads/Sammy camp form memory we get 34-37k? in coin per hit. usually myself and other's on the server do EVERYTHING we can to really pick the camps that are easier (24 wooden mantlets 34 wooden mantlets etc) to hit. Economics of these events = 58 wooden mantlets at 810 coin a hit + 20 troops lost if you have a good set up at 150 coin each and your looking at a cost of 50k coin per hit. So we get 35ish in return for the hit and we have to do another hit on a maxxed EW/BS tower to make up the coin to buy mantlets for the next hit. Mantlets alone is at 47k coin per batch of mantlets for the hit call it 50k with rams as well.
To get a good result for our alliance we have to keep hitting, so we buy ladders/rams/mantlets and keep hitting. Now your reducing coin...... That really effects the way the game economy works, it is forcing us into a position for these events that we have to put cash in to play if we want to keep contributing to our allinces score. Franks/Seps/SC's/UT's/TB, every alliance on the server does these events as a group and every member of that group wants to get a good result for each other, I cant ask people to put in cash just to do an event though and keep up with the coin to get reso tools. Its hard enough hitting all the other maxxed towers etc to keep the coin and the tools up but now reducing the coin. Really?
The armorer already disapears on the first day of Nomads/Sammys or the last day like CLOCKWORK. I understand this, its to force people to buy ruby tools to participate in the event. I don't complain, I plan around it. I make mantlets 24/7 everywhere and build them up for these events as do members of Franks/SC/Chemists, heck the whole server.
Your reducing the amount of coins per hit directly impacts the ability of everyone to play in these events without spending cash on them. I'm cool with someone spending to get the win, their choice. But just to contribute to our alliances score in a meaningful way you want us to pay to do so is what im seeing.
Their are players in our alliance as their are in Franks and every other alliance on the server that dont put cash in. These players dont generate as much revenue for GGE as someone like myself, I do put cash in, not huge like some but ill put it in and I wont run from that. I want GGE to understand this, not mixing my words here....
This isnt good for me and it isnt good for GGE.
I understand that its hard to test every update. I understand we make F*** up's in life. I choose to judge people now not by the F*** up but by how they listen to constructive feedback aimed at making it so those mistakes are not repeated.
Alot of constructive feedback around casta's was happenign on the forum's about 6? months ago. Took a while but it was worth the wait, the end result GGE delivered something that was a great addition to the game.
Please dont take 6 months to look into these changes. New berri camps were only giving 10k of coins for a 50k coin spend on mantlets and troops. This hurts all players a huge amount and really forces these events to be more rubie dominated. As I said, someone wants to put in rubies for the win, go for it.
But just to participate, this really is hurting those that probably play this game the hardest and most activly the reso players.
In my book steve, that is so out of line its worth swearing about and you dont have a leg to stand on when tellign people to back down.
Regards,
JJ
100% behind you on this. I don't think it is just an alliance (Sep's) agreeing here either but would go so far as to say the server agrees with you.
Profanity aside, time and place, when these kind of faults occur again and again and again and again... F*** me it's called for in my book so go for it no matter what people say.
Steve,
I'll try to be constructive, this will be a fkn novel but have a read, some feedback in general on what I see as positives lately and a trend that is really really not cool, the negatives.....
Positives:
-Ice Casta-Sammy's Casta
I was posting for a while and saw loads of others posting as well about all the event gear and not having event casta's. Well we got them, cudos to GGE they are decent and made defending a realistic thing again. This is a huge positive, Attacking is still overpowered however when we put 10k support in as an alliance it has a chance on the wall against 5th wave with these castas and also in the keep with the bonus's that they have. Props to GGE for putting these in they are a very healthy addition to the game.
Negatives:
-Storage space. We have the ability to get all this new equip, we have 0 ability to store it all. This is a massive Issue that needs to be looked at. I dont need another Comm or another Casta straight up, my biggest priority is storage space to keep all the new sets that are comming along.Nomads/Sammys & now Berrimod?
I saw an earlier post about reduction in coins for these events. Ill be straight up, with the frequency of events etc and the tools required reducing the coin we get from the hits it's pretty insane to be reducing it. GGE is a data driven company and I understand that. I also see the data that is supporting this reduction from GGE's perspective..... $$$$$$$$
let me elaborate:-
A maxxed Nomads/Sammy camp form memory we get 34-37k? in coin per hit. usually myself and other's on the server do EVERYTHING we can to really pick the camps that are easier (24 wooden mantlets 34 wooden mantlets etc) to hit. Economics of these events = 58 wooden mantlets at 810 coin a hit + 20 troops lost if you have a good set up at 150 coin each and your looking at a cost of 50k coin per hit. So we get 35ish in return for the hit and we have to do another hit on a maxxed EW/BS tower to make up the coin to buy mantlets for the next hit. Mantlets alone is at 47k coin per batch of mantlets for the hit call it 50k with rams as well.
To get a good result for our alliance we have to keep hitting, so we buy ladders/rams/mantlets and keep hitting. Now your reducing coin...... That really effects the way the game economy works, it is forcing us into a position for these events that we have to put cash in to play if we want to keep contributing to our allinces score. Franks/Seps/SC's/UT's/TB, every alliance on the server does these events as a group and every member of that group wants to get a good result for each other, I cant ask people to put in cash just to do an event though and keep up with the coin to get reso tools. Its hard enough hitting all the other maxxed towers etc to keep the coin and the tools up but now reducing the coin. Really?
The armorer already disapears on the first day of Nomads/Sammys or the last day like CLOCKWORK. I understand this, its to force people to buy ruby tools to participate in the event. I don't complain, I plan around it. I make mantlets 24/7 everywhere and build them up for these events as do members of Franks/SC/Chemists, heck the whole server.
Your reducing the amount of coins per hit directly impacts the ability of everyone to play in these events without spending cash on them. I'm cool with someone spending to get the win, their choice. But just to contribute to our alliances score in a meaningful way you want us to pay to do so is what im seeing.
Their are players in our alliance as their are in Franks and every other alliance on the server that dont put cash in. These players dont generate as much revenue for GGE as someone like myself, I do put cash in, not huge like some but ill put it in and I wont run from that. I want GGE to understand this, not mixing my words here....
These players that dont put cash in are 10x more important than me or someone else that is putting cash in as without them I have no game to play and you have no paying customers.
I'm takign a step back here, I enjoy the adversery that exists between us, Franks and many others on the server, I enjoy it between different individual players when we are comparing how we are going and seeing different set ups. its a very social game in that respect. I don't enjoy some of those players being pushed out of the game and made redundant by these changes. I dont know the data that GGE is looking at however I know that these changes to the economy of the game around sammy's nomads and now Berri offering bugger all coin are going to hurt those not putting in cash into the game the most.This isnt good for me and it isnt good for GGE.
I understand that its hard to test every update. I understand we make F*** up's in life. I choose to judge people now not by the F*** up but by how they listen to constructive feedback aimed at making it so those mistakes are not repeated.
Alot of constructive feedback around casta's was happenign on the forum's about 6? months ago. Took a while but it was worth the wait, the end result GGE delivered something that was a great addition to the game.
Please dont take 6 months to look into these changes. New berri camps were only giving 10k of coins for a 50k coin spend on mantlets and troops. This hurts all players a huge amount and really forces these events to be more rubie dominated. As I said, someone wants to put in rubies for the win, go for it.
But just to participate, this really is hurting those that probably play this game the hardest and most activly the reso players.
In my book steve, that is so out of line its worth swearing about and you dont have a leg to stand on when tellign people to back down.
Regards,
JJ
[4313008]
david gwynn (GB1) [None]
:: Feb. 24, 2016, 3:33 p.m.
BERIMOND congratulations good game excelled yet again selling stuff for a screwed up event,
every time you shut the server for work something goes wrog , deja vu,.
your bright ideas are not working just like your customer service,
we understand you want more money but I for one will not pay for your
screw ups
[4313022]
FamousJohn8 (GB1) [None]
:: Feb. 24, 2016, 3:36 p.m.
Also their ticket system is broken for recieving the nomad rewards lolriz5 (GB1) said:these mistakes seem to be more and more regular lately, it seriously ruins the pleasure of playing the game, in many cases people are only still here because of the friendships they have made within the game.
It has now become standard to see an announcement about an "upgrade" and everybody holding their breath, waiting to see what screw up we get, in the last 14 days its been: Nomads, Beri, US server down , daily tasks and they are just the ones I can remember.
It is seriously not on!!!!!
As I said if it wasn't for friendships made I think your game would have very few players left with the useless way it is run
[4313066]
rafaelpisko (INT1) [None]
:: Feb. 24, 2016, 3:43 p.m.
this Beri is too expensive, plus lost your army,few coins for victory, no Aux...
[4314751]
Graylen (AU1) [None]
:: Feb. 24, 2016, 9:33 p.m.
Stand up and applause for my natural adversary. 
Nice post JJ
Nice post JJ
[4314870]
Pallu (IN1) [None]
:: Feb. 24, 2016, 10:09 p.m.
This.
New.
Beri.
Sucks.
SO.
BAD!!!
[4314943]
tristen (HU2) [None]
:: Feb. 24, 2016, 10:33 p.m.
The Hungarian servers, even for the last ******* nomad not we in no way used for compensation
[4314971]
pcsurgeon (NL1) [None]
:: Feb. 24, 2016, 10:44 p.m.
Imagine the 4yr olds being screwed all over for their pocketmoney....Graylen (AU1) said:Oh and by the way, Steve. Sorry but the profanity was warranted.
You folks continue to screw ***** up - PG rating or not - I know 4 yr olds that would call you folk out on your consistently pathetic level of customer service and competence levels.
If there was an award for levels of incompetency GGS would truly be a world leader.
Go ahead - ban me for my opinion. I would rather be banned than gagged.
[4315205]
Gatorbait (GB1) [None]
:: Feb. 25, 2016, 1:25 a.m.
is this real life
[4315291]
FRANKENSTIRRER (AU1) [AU1]
:: Feb. 25, 2016, 2:34 a.m.
used good commander plenty of wall and defenders range bonus was 119 on flanks and middle yet still lost this
http://prntscr.com/a7lmds
this new beri is total RUBBISH
http://prntscr.com/a7lmds
this new beri is total RUBBISH
[4315301]
Graylen (AU1) [None]
:: Feb. 25, 2016, 2:41 a.m.
They test they work. They don't test they suck.UltraFlavoured (GB1) said:They do test things - Apparently http://prntscr.com/a7bbiz
They are currently doing all new tests on their new test server USA1.
~Ultra
[4315349]
SKINK (AU1) [None]
:: Feb. 25, 2016, 3:51 a.m.
I don't like it, its a complete waste of time and honestly just isn't worth the troops and tools firstly you give us barely enough coins and someone please tell me how to hit the bloody camps without losing so much troops? My commander is just fine and others in my alliance are also struggling to get a decent victory with these camps. I actually would just be fine with nomads its my favourite event even though you found a way to screw it up by giving us less coins but still I'm fine with that but just please fix this event up!
P.S The decoration the top alliance gets looks so shit lol
Also nice to see players from AUS1 getting together to share their opinions its a rare sight
P.S The decoration the top alliance gets looks so shit lol
Also nice to see players from AUS1 getting together to share their opinions its a rare sight
[4315378]
Graylen (AU1) [None]
:: Feb. 25, 2016, 4:31 a.m.
Sorry Steve, but I can't remember the last time anyone ever got a definitive answer. Just sidestepping and buck passing with meaningless platitudes thrown in for good measure.CM Arcanine said:@Graylen (AU1) This is more of a server issue, than an issue with the coding of the event itself. I know it's not ideal, and we're aware of that, but right now all I can tell you is we'll get it fixed and look into sorting out anything that was lost in the meantime.
In the future, this problem shouldn't happen again. We're trying to take further precautions in order to stop any more event issues occurring.
Sorry that I can't give you a definitive answer as to what's happening yet, but I will keep you informed.
Regards,
Steve.
You want us to be patient, but as JJJJSK stated, it takes you six months to concede you are wrong, despite waves and endless threads of disgruntled players.
And you request patience. Unfortunately, patience is not something the world waits an hour for anymore. Perhaps GGS should look out the window and examine the real world for a change.
[4316497]
Steel21 (US1) [US1]
:: Feb. 25, 2016, 12:06 p.m.
Cannot spy beri camps. Systems just hangs, the same if you attack.