Topic: [302640] Perhaps this might get GGS's attention

[-302640] DaveHero0 (GB1) [GB1] :: March 9, 2016, 7:58 a.m.

From their website:

According to the EU Resolution No. 524/2013 on online dispute resolution for consumer disputes, consumers shall have the possibility to resolve disputes with traders regarding online sales or service contracts out-of-court via an online platform (OS platform). This platform is operated by the EU Commission via the following link: http://ec.europa.eu/consumers/odr/
Our e-mail address for this procedure is: [email protected].

GGS is clearly breaking its own terms and conditions by refusing to setting disputes caused by its own incompetence

How about we try this?

[4336191] Wilson Wang (AU1) [None] :: March 9, 2016, 8:16 a.m.

I was happy for a moment there then I saw this:

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DISCLAIMER

Dispute resolution bodies are currently not available on this site for some sectors and in the following countries: Croatia, Germany, Lithuania, Luxembourg, Malta, Poland, Romania, SpainAs a consumer you might not be able to use this site to solve your dispute with traders in these countries.

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That is what it says at the bottom of the page after you've clicked on your language.

[4336637] Mario999 (GB1) [GB1] :: March 9, 2016, 11:33 a.m.

Good site for UK players for disputes, looking now lol