Forum: empire-en
Board: [818] General Discussion
Topic: [306316] Servers Down - Request to All players
[-306316]
Genghis (IN1) [None]
:: April 24, 2016, 7:13 a.m.
Have not been able to login to the game for some time now. And looking at the number of threads on the forum here, a lot of other servers are facing a problem too....
Hence, I would like to make the following request to ALL players:
Please DO NOT raise tickets for server being down. I am sure GGE is aware of this. All it will do is, create another HUGE back log with customer service. As it is, responses take a couple of months coming in.
You may raise tickets for desertions after the servers are back up.... That will be more appropriate
Hence, I would like to make the following request to ALL players:
Please DO NOT raise tickets for server being down. I am sure GGE is aware of this. All it will do is, create another HUGE back log with customer service. As it is, responses take a couple of months coming in.
You may raise tickets for desertions after the servers are back up.... That will be more appropriate
[4391652]
Balboul (GB1) [None]
:: April 24, 2016, 7:20 a.m.
Thats great... but has anyone been in contact with GGE support ? If so what is the forecasted time for a solution ?
[4391674]
Genghis (IN1) [None]
:: April 24, 2016, 7:22 a.m.
I am sure someone would have raised a ticket by now.... Not sure of the forecast for solution time though... being the weekend slows things down.
[4391758]
Namibsrose (INT1) [None]
:: April 24, 2016, 7:26 a.m.
i'm also struggling to connect with gge 
i've cleared browsing history and cookies, and tried to connect on google chrome, firefox and enternet explorer.
even tried other links.
i'm going to loose all my troops if i don't log in now.
i've cleared browsing history and cookies, and tried to connect on google chrome, firefox and enternet explorer.
even tried other links.
i'm going to loose all my troops if i don't log in now.
[4391795]
Genghis (IN1) [None]
:: April 24, 2016, 7:28 a.m.
@Namibsrose (INT1) - I must have lost troops already by now. Don;t worry. After the servers are back up, just send a request of a compensation for your losses to support. They will help you. 
[4391831]
Namibsrose (INT1) [None]
:: April 24, 2016, 7:30 a.m.
thanx, how do i do that?
[4391873]
Genghis (IN1) [None]
:: April 24, 2016, 7:32 a.m.
@Namibsrose (INT1) - On the top-left corner of this page, you will see an icon with to Gs.
Click on that and then go to email support. Fill up all relevant information and send.,
Click on that and then go to email support. Fill up all relevant information and send.,
[4391875]
LittleMuppet (NL1) [None]
:: April 24, 2016, 7:33 a.m.
already posted something in topic 'GGE server is down' this morning... it was written in dutch however, my english is not very good..
I tried everything i could think of, than returned back to the forum and happy to see i'm not the only one :-) I already thought it was something with my computer i had to fix !
Now i just hope it doesn't last to long.. I want to play :-)
I tried everything i could think of, than returned back to the forum and happy to see i'm not the only one :-) I already thought it was something with my computer i had to fix !
Now i just hope it doesn't last to long.. I want to play :-)
[4391915]
Genghis (IN1) [None]
:: April 24, 2016, 7:35 a.m.
@LittleMuppet (NL1) - Yeah. I was kind of relieved too, to find that I am not the only one 
I am appealing everyone in my alliance not to generate unnecessary tickets since I did one already. Some of them have been logged in but the other not-so-lucky ones have no way of saving their troops.
I am appealing everyone in my alliance not to generate unnecessary tickets since I did one already. Some of them have been logged in but the other not-so-lucky ones have no way of saving their troops.
[4392059]
Namibsrose (INT1) [None]
:: April 24, 2016, 7:42 a.m.
just read the other discussions, it makes me feel a little bit better that everyone feel the same way
i am playing every day and always make sure that my troops have enough food to eat.... i would rather loose them in battle than losing them starving to death. and it takes so long to get the amount of troops back and to participate in events. and if i'm right, foreign event is up next, going to need all my troops.
and my friends of gge isn't on skype yet, then i could ask them if they are online to send some food to my poor starving troops lol
i am playing every day and always make sure that my troops have enough food to eat.... i would rather loose them in battle than losing them starving to death. and it takes so long to get the amount of troops back and to participate in events. and if i'm right, foreign event is up next, going to need all my troops.
and my friends of gge isn't on skype yet, then i could ask them if they are online to send some food to my poor starving troops lol
[4392098]
Jeffery~West (US1) [None]
:: April 24, 2016, 7:45 a.m.
Guys its Sunday, ggs do not work at weekends. The game will me most likely down until Monday morning.
Lets hope they do a server rollback, or millions of troops will be lost.
Lets hope they do a server rollback, or millions of troops will be lost.
[4392163]
Genghis (IN1) [None]
:: April 24, 2016, 7:49 a.m.
True. I must have lost a few thousand already
[4392186]
Lagertha (AU1) [AU1]
:: April 24, 2016, 7:50 a.m.
I wonder how many of us cannot load the game!!! 
[4392207]
SKINK (AU1) [None]
:: April 24, 2016, 7:51 a.m.
Enough for it to be a problem...Lagertha (AU1) said:I wonder how many of us cannot load the game!!!
[4392217]
Genghis (IN1) [None]
:: April 24, 2016, 7:52 a.m.
Short Answer - Many
[4392222]
Namibsrose (INT1) [None]
:: April 24, 2016, 7:52 a.m.
i hope gge will also get a team in south africa
this is so frustrating not to get into gge and to wait until tomorrow, now i'm going to worry about my poor troops the whole day.
well gge has alot of unhappy and angry players over the world, good luck trying to make every one happy again
this is so frustrating not to get into gge and to wait until tomorrow, now i'm going to worry about my poor troops the whole day.
well gge has alot of unhappy and angry players over the world, good luck trying to make every one happy again
[4392452]
UltimateTed (GB1) [GB1]
:: April 24, 2016, 8:04 a.m.
Im in the middle of a capture....Troops at main and ops are going to starve in another 3 hours., and knowing my luck, my main was probably wacked early hours, and is on fire. Have not been able to log on since 2am this morning. I invest a lot in this game, but feel continually let down by gge server problems. I'm not a happy bunny.......AGAIN
[4392465]
transistor (SKN1) [SKN1]
:: April 24, 2016, 8:05 a.m.
There seem to be many who will not enter the game i play on a Nordic one and has not been able to come out in the morning
i play on a Nordic one and has not been able to come out in the morning [4392602]
Genghis (IN1) [None]
:: April 24, 2016, 8:10 a.m.
I am a little more well off... was able to login in the morning so managed food for OPs and Kingdoms. MC will loose troops. With 1k vet horrors having come with the alliance tournament finish. was already -16k food production when last checked and another -3k for the vet horrors
[4392611]
Ken11 (US1) [None]
:: April 24, 2016, 8:10 a.m.
Looks like most of the GGE servers are down..