Welcome to the madhouse.

My name is Stan, AKA CM Popeye. I am very excited to start as a Community Manager here at Goodgame Studios!
I’m an American from Memphis, Tennessee, but actually grew up in southern Germany in a military family. After serving for four years in the US Army I decided to remain in Europe, and moved to Hamburg about two years ago.As a lifelong fan of videogames with an insatiable appetite for meeting all the amazing people in our world, I look forward to becoming part of the Community.
Any questions you might have for me can be posted in this thread. I am willing to answer just about anything you can think to ask.It’s a pleasure to meet all of you, and I look forward to some great times in the future.
Yaaaars Truly,Welcome to the new CM. I hope it goes well for you.
I am still trying to clarify the "rules" regarding the -5% VIP points. I was told that VIP must be active at "rollover" (Midnight) to avoid the 5% deduction but it doesn't always seem to be so. But sometimes I am getting a deduction even though I have had VIP active briefly during the day from small time units "purchased" on the mercenaries missions. Can you explain the rules at work here?
ur truely rightCyclone14 (INT1) said:Welcome! It's always nice to see a new staff member hop aboard the crazy train that is Empire, and, with the new forums in action, it'll not be a bad thing for some of the confused players, either.
Hey Man, Thanks for the warm welcome. Regarding the VIP point deduction, you are right. You will lose 5% at the rollover if you do not have VIP time active. Keep in mind though that rollover will not occur if you are online at midnight, and will only be counted once you log out and back in again. If you think you are losing points while in VIP mode, try to get some screenshots, and send in a ticket to support.CALVERTCOIN (US1) said:Welcome to the new CM. I hope it goes well for you.
I am still trying to clarify the "rules" regarding the -5% VIP points. I was told that VIP must be active at "rollover" (Midnight) to avoid the 5% deduction but it doesn't always seem to be so. But sometimes I am getting a deduction even though I have had VIP active briefly during the day from small time units "purchased" on the mercenaries missions. Can you explain the rules at work here?
Hey FamousGold, We are aware of the problem with the signatures here, and we are working to get it fixed as soon as possible. Thank you for letting me know, and please report any other issues you find here to me so we can get these new forums running as intended.FamousGold (US1) said:Welcome aboard!
Can you enlighten us on the status of enabling "Signature" changes? Currently it states that we do not have permission to change it.
Thanks