Goodgame Studios forum archives ::

Topic: [13249] How do you delete your account?

[-13249] Winchesters [None] :: June 16, 2013, 8:35 p.m.

I am done playing this game and would like to delete my account but I'm unsure if just deleting the app will get rid of my castle in game or not. I am playing on my iPad. Any answers would help. Thanks

[65888] SKYMAN999 [None] :: June 17, 2013, 4:08 a.m.

use the following equation X+1 (X being the level you are) = how long it will take for your castle to turn into ruins while you are inactive

So, if your level 30 it will take 31days of inactivity on your account till it turns into ruins.

[65890] Winchesters [None] :: June 18, 2013, 4:10 a.m.

Oh wow that sucks I thought there would be a way to just pull the plug whenever. But ok thank you so much!

[65891] System [None] :: June 18, 2013, 2:24 p.m.

Winchesters wrote: »

Oh wow that sucks I thought there would be a way to just pull the plug whenever. But ok thank you so much!

Hi Winchesters,

There is! All you have to do is contact uspport telling them you want to delete your account and they will take care of it.

Regards,
Ethan

[77206] Queen Oscines [None] :: July 10, 2014, 4:11 p.m.

I think I sent in the request successfully. How long does it take to respond and actually deactivate the account?

[77217] little yadda [None] :: July 10, 2014, 7:25 p.m.

from some of the recent comments on the forum your castle will delete itself before you get a response from support

[77295] Queen Maria3 [None] :: July 13, 2014, 1:01 a.m.

Same here I want to delete my account. The game is slow, restricted and boring

[78417] crocdriver [None] :: Aug. 8, 2014, 5:45 a.m.

Just asked to delete.

[78428] DaveWhite89 [None] :: Aug. 8, 2014, 9:26 a.m.

why not just delete app and forget about it?

[78677] Adri The Great [None] :: Aug. 15, 2014, 9:44 p.m.

If your Castle turns to ruins can you ever come back and create a new castle?

[87222] Yates4 [None] :: July 4, 2015, 11:53 a.m.

How long does it take for support to delete an account have already waited what seems like forever!