Goodgame Studios forum archives ::

[-54758] Cameron Castel (US1) [US1] :: May 25, 2022, 3:24 a.m.

I lost all my pending rewards. The only one I have is from the last nomad event. I had 6 to 8 rewards waiting for me to claim when I had enough rubies. I still cam not access customer support as the issue icon will not work. I've used the email but you seem to not want to help me out. Please fix these issues.

[334717] BM_Red Phoenix [US1] :: June 15, 2022, 4:57 a.m.

Hi Cameron, when you raised a ticket with customer support, did you get the automated reply?