Forum: empire-en
Board: [585] Technical Assistance
Topic: [76147] Account Suspended for 10 Minutes?
[-76147]
BaiDuoShen [None]
:: Aug. 22, 2012, 7:12 p.m.
I left my laptop running with GGE on, and it went to sleep. I came back within 10-15 minutes and I noticed that I could not collect taxes and I crashed (this is normal however because during sleep mode you lose internet signal.) However, as the account was re logging me back in, it said that my account was suspended until and then 10 minutes past the current time. I obey the rules, dont hack and dont use inappropriate language.
Has anything ever happened to anyone like this?
It cant be too serious right- 10 minutes?
And most importantly, what caused this so that I could avoid this in the future?
PS Im not running any programs in the background either that could be illegitimate.
Has anything ever happened to anyone like this?
It cant be too serious right- 10 minutes?
And most importantly, what caused this so that I could avoid this in the future?
PS Im not running any programs in the background either that could be illegitimate.
[1379362]
Bossdude [None]
:: Aug. 22, 2012, 7:13 p.m.
this happened to me, i contacted support, and they said it was because i was on for too long. i know, 10 minutes, ridiculous, right?
[1379364]
BaiDuoShen [None]
:: Aug. 22, 2012, 7:15 p.m.
Yeah this is rediculous.
Btw moderator, I just saw other threads from a month ago, and before you shut this down; Im not discussing my own suspension or specific details, Im wondering if this is a bug.
Btw moderator, I just saw other threads from a month ago, and before you shut this down; Im not discussing my own suspension or specific details, Im wondering if this is a bug.
[1379368]
Baldrick (GB1) [None]
:: Aug. 22, 2012, 7:18 p.m.
It's to counteract anyone who cheats by using a "clicker", which automatically collects taxes and recruits troops. By suspending your account it would stop the clicker from working, if you were using one. This usually happens when you've been very active, the software sees it as a possible cheat.
The 10 minute thing is actually quite nice as you can log back in fairly quickly. Better that a whole hour, or even more.
Haven't had it since I was about level 15 though, I think it stops once you get to a certain level.
The 10 minute thing is actually quite nice as you can log back in fairly quickly. Better that a whole hour, or even more.
Haven't had it since I was about level 15 though, I think it stops once you get to a certain level.
[1379494]
Badgame [None]
:: Aug. 23, 2012, 5:21 a.m.
It's to counteract anyone who cheats by using a "clicker", which automatically collects taxes and recruits troops. By suspending your account it would stop the clicker from working, if you were using one. This usually happens when you've been very active, the software sees it as a possible cheat.
The 10 minute thing is actually quite nice as you can log back in fairly quickly. Better that a whole hour, or even more.
Haven't had it since I was about level 15 though, I think it stops once you get to a certain level.
Its called macroing.
[1379604]
Baldrick (GB1) [None]
:: Aug. 23, 2012, 11:23 a.m.
Its called macroing.
Thanks badgame, I did know that but it refused to make the journey from my brain to my fingers.
[1379605]
King Tobi [None]
:: Aug. 23, 2012, 11:33 a.m.
Hey I know people who cheat in the game using clickers and they collect 7,000 coins in like 6 hours so it should be punished
[1379625]
Unknown
:: Aug. 23, 2012, 12:36 p.m.
Hey I know people who cheat in the game using clickers and they collect 7,000 coins in like 6 hours so it should be punished
Hi King Tobi,
Perhaps you should tell us then!
Reagards,
Malreyn
[1380241]
Mithridites [None]
:: Aug. 25, 2012, 7:09 a.m.
Why punish the diligent collector? If youre taking the time to sit there and click for the resources, you must really need them. This suspension really wreaked havoc with my conquest plans.
[1380245]
Unknown
:: Aug. 25, 2012, 7:28 a.m.
Mithridites wrote: »Why punish the diligent collector? If youre taking the time to sit there and click for the resources, you must really need them. This suspension really wreaked havoc with my conquest plans.
We don't punish people for that at all. THe system only kicks you off it detects unusual activity on your account, such as a lot of login and logout requests close together, or logging in twice without logging out.
Regards,
Malreyn
[1380249]
~Farsight~ [None]
:: Aug. 25, 2012, 7:30 a.m.
tis is true...... i leave my account on all night and i am not kicked off once so i dont know where you got the idea about being on for too long...CM Malreyn wrote: »We don't punish people for that at all. THe system only kicks you off it detects unusual activity on your account, such as a lot of login and logout requests close together, or logging in twice without logging out.
Regards,
Malreyn
[1380252]
[Deleted User] [None]
:: Aug. 25, 2012, 7:34 a.m.
Hey I know people who cheat in the game using clickers and they collect 7,000 coins in like 6 hours so it should be punished
You can do that anyway just click the 6 hours taxes.
[1380259]
Mithridites [None]
:: Aug. 25, 2012, 7:49 a.m.
CM Malreyn wrote: »We don't punish people for that at all. THe system only kicks you off it detects unusual activity on your account, such as a lot of login and logout requests close together, or logging in twice without logging out.
Regards,
Malreyn
Before the suspension I was having another problem where it kept kicking me off. Saying I lost connection, but other tabs in IE didnt. Guess that combined with diligent collecting set off the alarms.
[1383650]
Shalmaneser [None]
:: Sept. 1, 2012, 1:31 p.m.
I got 10 minute kick when having to re-login to refresh my screen because of server delays. The price of success is having to invest in faster servers and/or bandwidth to keep up with demand.
[1383654]
SirFiddlesticks (AU1) [None]
:: Sept. 1, 2012, 1:50 p.m.
IMO, these 10 min suspensions are perfectly reasonable. GGE have a valid point for implementing this, and it doesn't really affect users much. Anyway, if you've been on the PC for so long as to get a short ban, its about time you let your eyes rest awhile! xD
No, level doesn't matter, I got one 10 min suspension recently. Just FYI.
However, for lower levels, its next to impossible to collect 7k coins using one tax. And higher levels wouldn't have any incentive to use a clicker if they can already collect so much. The risk of being banned just isn't worth it for them.
It's to counteract anyone who cheats by using a "clicker", which automatically collects taxes and recruits troops. By suspending your account it would stop the clicker from working, if you were using one. This usually happens when you've been very active, the software sees it as a possible cheat.
The 10 minute thing is actually quite nice as you can log back in fairly quickly. Better that a whole hour, or even more.
Haven't had it since I was about level 15 though, I think it stops once you get to a certain level.
No, level doesn't matter, I got one 10 min suspension recently. Just FYI.
swiftarrow21 wrote: »You can do that anyway just click the 6 hours taxes.
However, for lower levels, its next to impossible to collect 7k coins using one tax. And higher levels wouldn't have any incentive to use a clicker if they can already collect so much. The risk of being banned just isn't worth it for them.
[1399759]
GreatOsama [None]
:: Oct. 9, 2012, 7:17 p.m.
I can not in my account for more than 2 weeks, almost 3;(. It says that it's suspended, but why?(? So I contacted support, after 10 days they are like please retry another new ticketX(. I again contacted support, I just can't wait anymore. The updates are just passing under my nose and my honor points is 400 from 2365(a friend showed me). This ain't just fair. Sooo.... what to do BESIDES THE SUPPORT
[1400157]
Unknown
:: Oct. 10, 2012, 8:13 a.m.
GreatOsama wrote: »after 10 days they are like please retry another new ticketX(. I again contacted support, I just can't wait anymore.
Did you reply to the ticket or send a new one?
Malreyn
[1400214]
GreatOsama [None]
:: Oct. 10, 2012, 12:08 p.m.
I sent a new one.
Can anyone CM or BM please close this thread, thanks CM Marleyn for trying to help at least. I got my account back.
Can anyone CM or BM please close this thread, thanks CM Marleyn for trying to help at least. I got my account back.
[1400397]
xCLOWDx [None]
:: Oct. 10, 2012, 6:08 p.m.
I just tried to log into both of my accounts 10/10/2012 and it isnt letting me on neither one of them? Its doing this same thing also saying i am suspended!?
[1400399]
lordsaruman (US1) [US1]
:: Oct. 10, 2012, 6:10 p.m.
I just tried to log into both of my accounts 10/10/2012 and it isnt letting me on neither one of them? Its doing this same thing also saying i am suspended!?
Make a ticket to support. What do you think malreyn told Great? Read before posting. Nobody on the forums can help you.