Forum: empire-en
Board: [585] Technical Assistance
Topic: [76469] 100% bonus on rubies bought, yet the store doesn't work.
[1383911]
omgwtfbbq [None]
:: Sept. 1, 2012, 6:15 p.m.
Use support tool at top right in your game screen.
That's not gonna do anything right now, since they already know this is a problem.
[1383913]
Lewis Don [None]
:: Sept. 1, 2012, 6:16 p.m.
I was just about to make a similar post on this forum until I saw this one. Agree fully with the statement made as I have also been unable to purchase rubies during this offer!
[1383914]
Johnny Crockett [None]
:: Sept. 1, 2012, 6:16 p.m.
Also because we cannot access the site now, You should be obligated to give us the ability to do so by sending a coupon or running the sale again tomorrow, afterall you would be making money off this and perhaps that would rectify some of this false advertising for a sale on a site that does not work!
[1383915]
LaiAhna [None]
:: Sept. 1, 2012, 6:17 p.m.
I can't buy rubies from offer too.
So what can we do ? Is it legal ? Do we have options to have it even offer finished ?
Send them an e-mail from support. You will find support at the top right of your game screen.
[1383916]
Lord Smiley [None]
:: Sept. 1, 2012, 6:17 p.m.
About 50 attempts now and still nothing
[1383917]
loonythelunatic [None]
:: Sept. 1, 2012, 6:17 p.m.
Just got it in time. Don't spend my $300 in one place GGS.
[1383918]
Timett [None]
:: Sept. 1, 2012, 6:17 p.m.
kinda what i thought, that the support won't do anything but say the store is down, and not even do that until monday. i was thinking there might be another way to e-mail them.That's not gonna do anything right now, since they already know this is a problem.
[1383919]
Sam4 (GB1) [None]
:: Sept. 1, 2012, 6:17 p.m.
I WAS ACTUALLY GOING TO BUY RUBIES FOR ONCE FFS. It would be nice if you could fix this... damn you GGS.
[1383920]
omgwtfbbq [None]
:: Sept. 1, 2012, 6:18 p.m.
loonythelunatic wrote: »Just got it in time. Don't spend my $300 in one place GGS.
Did u actually get it?
[1383921]
Unknown
:: Sept. 1, 2012, 6:18 p.m.
loonythelunatic wrote: »Just got it in time. Don't spend my $300 in one place GGS.
Did the restart trick work for you?
[1383923]
LaiAhna [None]
:: Sept. 1, 2012, 6:19 p.m.
That's not gonna do anything right now, since they already know this is a problem.
Perhaps not but if you do not send in an e-mail. You may not get the chance at the rare 100% bonus after it is fixed? IDK but, I presume it is best to do all we can to be sure they know we tried to buy during the sale.
[1383925]
loonythelunatic [None]
:: Sept. 1, 2012, 6:20 p.m.
Yea pics weren't working and my imagination seems to be broken so I restarted and cleared my cache.
[1383927]
Reamaj [None]
:: Sept. 1, 2012, 6:21 p.m.
Okay, annoyance and complaining aside, I guess what we would really like is an official response as to whether this offer will be made available to those of us who are clearly online but unable to access the shop due to what we can only presume is a server crash/overload of some sort, please?
[1383928]
sofri74 [None]
:: Sept. 1, 2012, 6:21 p.m.
well not working for me as well....
pland on spending some $$ over there...
pland on spending some $$ over there...
[1383929]
TAX4 [None]
:: Sept. 1, 2012, 6:21 p.m.
Same problem here
[1383930]
Beckie [None]
:: Sept. 1, 2012, 6:22 p.m.
Been trying for about an hour, can not get on to buy the rubies, the page will not load no matter what i do!!! Not happy
[1383931]
Timett [None]
:: Sept. 1, 2012, 6:23 p.m.
Perhaps not but if you do not send in an e-mail. You may not get the chance at the rare 100% bonus after it is fixed? IDK but, I presume it is best to do all we can to be sure they know we tried to buy during the sale.
e-mail sent, maybe we should all e-mail them...
[1383932]
omgwtfbbq [None]
:: Sept. 1, 2012, 6:23 p.m.
8 Minutes to fix it!
[1383933]
VieilleBranche [None]
:: Sept. 1, 2012, 6:23 p.m.
If it really is a bug, you should extend the offer.
If you don't extend it we will know why.
If you don't extend it we will know why.
[1383935]
Gaz The Boss [None]
:: Sept. 1, 2012, 6:23 p.m.
anyway level 37 cant buy festival square, so he might have 500.000 rubies waiting for level40 