Goodgame Studios forum archives

Forum: empire-en
Board: [585] Technical Assistance
Topic: [76980] Missing Troops 3

[1391296] kingOFkings22 [None] :: Sept. 17, 2012, 4:24 p.m.
i sent 15 macemen 2mins ago i was there the whole time they went and it said victory my mens are coming back it said i lost 3 in the battle i looked at my macemen and all of them where gone i am now really sad and i feel like quiting the game the loot was gone too

(i guess they died when a pack of wolfs attacked them on the way back)

[1391349] Me3619 [None] :: Sept. 17, 2012, 7:05 p.m.
I also lost troops. 48 heavy crossbows and 8 bowman of the kingsguard. International 2, returning after a victory on a robber baron.

[1391351] TK16 [None] :: Sept. 17, 2012, 7:14 p.m.
I just lost all of my troops when attacking a Robber Baren Castle level 4. Had 20, now at o. Hopefully you guys can fix this.

[1391385] pesi [None] :: Sept. 17, 2012, 8:26 p.m.
I sent out two attacks. Crossbomen /26/and macemen/28/ in firtst attack and 18 macemen in second attack. They did not return. But I won. I've lost 46 macemen and 26 crossbowmen. I want them replaced immediately. Thank you.

P.S. That was my third lost of troops, but I write about it first time.

[1391404] Awnder [None] :: Sept. 17, 2012, 8:56 p.m.
Hi there,

Just logged in tonight, I've lost my entire offensive force. Maurauders, Traveling knights, double handed swordsmen and Heavy Crossbowmen. Just under 200 troops.

[1391407] ShemElias [None] :: Sept. 17, 2012, 9:04 p.m.
Ive lost troops 3 times,swords men. When i use basic untits its cool, bt swords men disappear. It really is making me nt to continue u playing

[1391414] Awnder [None] :: Sept. 17, 2012, 9:20 p.m.
Sent an attack yesterday night before I logged off but logged in tonight and my entire attacking force is gone.

[1391418] P ierslayer [None] :: Sept. 17, 2012, 9:28 p.m.
i MISSING MY TROOP TODAY AFTER ATTACK VICTORY THEY NEVER COME BACK HEAVY CROSSBOWMAN 50, TWO HANDED SWORD,60,HALBERNIER25,CROSSBOWMAN35, PLEASE REPLACE MY TROOP THIS NOT FUN! AND i SPENT TOO MUCH MONEY TO GET RIPP OFF DO SOMETHING ABOUT IT IS NOT THE FIRST TIME THAT HAPPEN NOT PLAYING YOU GAME ANYMORE MAKE SURE PAY BACK PLEASE

[1391468] G-Khan [None] :: Sept. 17, 2012, 11:48 p.m.
CM Malreyn wrote: »
No you don't. If you lost troops all you have to do is contact support who will replace them for you. This thread is more to keep all the posts in one pleace instead of everybody starting a new thread about it.

Regards,
Malreyn

I have e-mailed support on each lost starting on the 9/9/12 and they still havent answered any of the e-mails
each e-mail had the details and ticket numbers form all the other e-mails.
I feel lucky compared to the ppl that lost 900 and up on troops but this is a joke they be better off shutting down the site and fixing the problem and giving everyone compensation and replacing the what was lost.
I am new and it looks like this problem has gone on for some time ppl should think about boycotting the game until they fix it
G

[1391469] G-Khan [None] :: Sept. 17, 2012, 11:52 p.m.
Really?

Here's an outsider's perspective. If you're going to take the time to bitch at your customers, maybe a link to one of the many posts where you told someone how to get their troops back would be as good a use of your time. That way, you're the bigger party. This post just makes you sound pissy, a gentle rebuke with a link would make you sound gracious.

By the way, I just lost 17 more troops. Basically, the game is unplayable, I haven't gotten a troop back from a raid in the last half dozen tries. I just thought it would be helpful to let you know before I quit.

i have read all the post and all you have said is to e-mail support and they havent answered any of my e-mail has anyone got any troops back or is it just me lol
G

[1391495] caswack [None] :: Sept. 18, 2012, 1:31 a.m.
I have not recieved even an e-mail let alone my troops. My castle is in flames, i can't keep people from attacking me, and i am out atleast $100 dollars. What a waste.

[1391509] Mila00 [None] :: Sept. 18, 2012, 2:44 a.m.
caswack wrote: »
I have not recieved even an e-mail let alone my troops. My castle is in flames, i can't keep people from attacking me, and i am out atleast $100 dollars. What a waste.

Sick... :( This says a lot about the support and the thoughts of the game makers.. If they would want to do the right thing they would shut the game down, FIX the bugs and RESET the whole game giving everyone equal chances. (of course the people who had bought rubies would start with another batch of them)

Lost troops again during the night. Only 10macemen and 2crossbowmen this time, but its becoming impossible to build up after consecutive missing troops and loot.

[1391511] Impetuous Minx [None] :: Sept. 18, 2012, 2:46 a.m.
Lost 39 troops returning back to base from my first attack on a castle. I do not think I received the loot, or any honor points either. It was my last battle.

The soldiers were approx 25 maceman and 14 crossbowman.

Please return them as soon as possible. That is over half of my forces at my level.

[1391523] calvesKAZZ [None] :: Sept. 18, 2012, 3:50 a.m.
Woke up to find my entire offensive of 40 Heavy Crossbowmen, 30 2h Sword, 50 Macemen and 5 Bowmen on an attack. Time is 18/09/2012 around 1PM GMT+10.

This really needs to be fixed, it deals a large blow, especially to any of those currently at war.

[1391524] skylar82 [None] :: Sept. 18, 2012, 4:14 a.m.
I lost 15 Maceman on their return from defeating a Robber baron castle about an hour ago!! bring them home safe please... we need them!!! :(

[1391527] AIMMIEL [None] :: Sept. 18, 2012, 4:51 a.m.
Lost near 200 troops returning from victory a few hours ago :-(

[1391534] Punk Thug (US1) [None] :: Sept. 18, 2012, 5:58 a.m.
Yeasterday, Sunday the 16th I sent out many troops. After I came back online, I had lost troops. I don’t know how many I lost but I had gone from spending 800+ food an hour on troops to under 500 an hour. I contacted support ( ticket ##2012091710002436 ) I am waiting for a response.
Today, Monday the 17th, I was spending around 500 food an hour and sent out many attacks. All attack had finished and were returning when I last logged in, about 2 hours ago. When I just logged in, more troops had gone missing. I am not Making 64 food an hour.

Below is a list of all my troops I had at the start of Sunday, as best I can figure out from Battle reports:
Heavy Crossbows: 55
Longbowmen:10
Bowmen:24
Archer:147
Traveling Crossbowmen:41
Traveling Knights:44
Halberdier:26
Swordmen:16
Macemen:58
Two Handed Sword: 45
Crossbowmen: 36
Spearmen: 40

[1391537] eduardo-iii [None] :: Sept. 18, 2012, 6:02 a.m.
Same here, these things cost money, lost 40 what is this?
Lisa B. wrote: »
I sent out an attack with my shadow forces and they did not return. I've lost 111 of them. I want them replaced immediately. Thank you.

Lisa B.:(

[1391564] veldor77 [None] :: Sept. 18, 2012, 8:05 a.m.
about 911 elite soldiers lost at the ice. I want them back!

[1391568] veldor77 [None] :: Sept. 18, 2012, 8:14 a.m.
Lost about 911 at ice! veterans all...I want them back! Or my money back!