Forum: empire-en
Board: [585] Technical Assistance
Topic: [76980] Missing Troops 3
[1391134]
steven f [None]
:: Sept. 17, 2012, 4:27 a.m.
3 times now. Last time I lost 80 men and my loot!
[1391136]
Marinko [None]
:: Sept. 17, 2012, 4:31 a.m.
i lost 63 troops while they were returning home from a victory. This is the 3rd time this has happened and this is the most I have lost so far.
September 16, 2012 at approx 7:00pm EST
September 16, 2012 at approx 7:00pm EST
[1391143]
Paco4Taco [None]
:: Sept. 17, 2012, 5:41 a.m.
Lost 20 macemen and 10 Crossbows not sure when but they were missing when i logged on yesterday
[1391151]
MooseMoose2 [None]
:: Sept. 17, 2012, 6:28 a.m.
Just lost 26 more... is this how it works? Troops are one time only? If so, this game sucks. It's so slow as is...
[1391155]
Unknown
:: Sept. 17, 2012, 7:01 a.m.
Its strange the mods have time to edit our posts and everything else "important", but why is there not a single comment about this huge problem ?
1. It's illegal to rob money from people selling rubies and ****, and then u lose them because the game is broken.
2. Why isn't there a proper protocol to send our complaints? How can the players get compensation ?
3. Are you just lazy ?
4. Ponzi...??!?!
Actually, if you had taken the time to read my posts on this matter you would see that we have commented on it (many times) and have provided the details of how to get your troops back.
Malreyn
[1391160]
DUDE96 [None]
:: Sept. 17, 2012, 7:32 a.m.
my name is DUDE96, I've lost my soldiers after attacking highwaymen. And it happened on16thSeptember, so could anyone help me get them back?
[1391161]
fonske27 [None]
:: Sept. 17, 2012, 7:37 a.m.
The following troops have disappeared: 52 raiders, 44 heavy cross-bows, 66 two-hand sword. Last seen was about one hour ago, raiding 544:489. This is getting ridiculous. Can we expect the game admins to restore the missing troops?
[1391207]
MooseMoose2 [None]
:: Sept. 17, 2012, 9:33 a.m.
CM Malreyn wrote: »Actually, if you had taken the time to read my posts on this matter you would see that we have commented on it (many times) and have provided the details of how to get your troops back.
Malreyn
Really?
Here's an outsider's perspective. If you're going to take the time to bitch at your customers, maybe a link to one of the many posts where you told someone how to get their troops back would be as good a use of your time. That way, you're the bigger party. This post just makes you sound pissy, a gentle rebuke with a link would make you sound gracious.
By the way, I just lost 17 more troops. Basically, the game is unplayable, I haven't gotten a troop back from a raid in the last half dozen tries. I just thought it would be helpful to let you know before I quit.
[1391216]
crash1089 [None]
:: Sept. 17, 2012, 10:17 a.m.
i lost 320 troops after attacking someone yesterday put a ticket in but my question is do i get my loot from said attack back with my troops or not
[1391224]
Unknown
:: Sept. 17, 2012, 10:52 a.m.
MooseMoose2 wrote: »Really?
Here's an outsider's perspective. If you're going to take the time to bitch at your customers, maybe a link to one of the many posts where you told someone how to get their troops back would be as good a use of your time. That way, you're the bigger party. This post just makes you sound pissy, a gentle rebuke with a link would make you sound gracious.
By the way, I just lost 17 more troops. Basically, the game is unplayable, I haven't gotten a troop back from a raid in the last half dozen tries. I just thought it would be helpful to let you know before I quit.
Hi MooseMoose,
You are correct, i should have indeed included a link in the post. Given the amount of time that these forums require it is not unheard of for things to occasionally be forgotten. For future reference for everyone you will find the details on the first page of this thread along with the sticky thread entitled " Missing troops? Read this"
Malreyn
[1391236]
Opa Locka [None]
:: Sept. 17, 2012, 11:51 a.m.
again 30 maceman 10 min ago
[1391237]
Cdat [None]
:: Sept. 17, 2012, 11:57 a.m.
1st time I lost troops, your support team gave them back when I requested it quite quickly (2 days). 2nd time (1 week ago), I haven't had any acknowledgement that you even received my complaint. Now the 3rd time and still no response. Each time I have lost 2-300 troops, always deployed on an assault and always around Saturday into Sunday. 900 troops lost in 3 weeks and now no money to rebuild them or attack anyone else unless I sit on my computer 24/7 collecting taxes. I wonder how much lost plunder that is? Only the shadow knows...
Other then this little glitch, I luv your game.
Other then this little glitch, I luv your game.
[1391239]
Strange Wood [None]
:: Sept. 17, 2012, 11:59 a.m.
Hello,
I lost 21 two handed swordsman and 16 heavy crossbows returning from an attack on a robber baron castle. The location of the baron castle is 392:663 and my location is 390: 663, so very close to me. This oocured over night, between 9/16/12 and 9/17/12. Thank you for working on returning these lost troops,
Strange Wood
I lost 21 two handed swordsman and 16 heavy crossbows returning from an attack on a robber baron castle. The location of the baron castle is 392:663 and my location is 390: 663, so very close to me. This oocured over night, between 9/16/12 and 9/17/12. Thank you for working on returning these lost troops,
Strange Wood
[1391241]
GorgeousJames12 [None]
:: Sept. 17, 2012, 12:10 p.m.
Hi I have lost 130 very strong troops including some Marauders between 3am and 10am today.
I really enjoy this game and have put some of my own money in, but now without any troops I am vulnerable to attack and the game becomes pointless. Please sort this out with compensation!!
I really enjoy this game and have put some of my own money in, but now without any troops I am vulnerable to attack and the game becomes pointless. Please sort this out with compensation!!
[1391259]
ggkrishnan [None]
:: Sept. 17, 2012, 2:01 p.m.
so when can we start raiding aggain ? and whn will the bug be fixed ?
[1391261]
madperson (INT1) [None]
:: Sept. 17, 2012, 2:17 p.m.
I lost a lot of great soldiers. Here is the message I wrote to support. I haven't got my soldiers back. Oh, and by the way, does support operate this monday? I'm not sure because it's a special holiday today.
Please describe what you have lost.
I have lost an army consisting of exactly 125 traveling crossbowmen, 19 traveling
knights, and 188 marauders. This was the exact composition of the army after the
attack on a player called RDLLL in International 1 on Goodgame Empire.
When was your account still in order?
My account has always been in order. I haven't found any problems with my account not
being in order.
When did you notice that something is missing from your account?
I noticed that my troops were missing Tuesday 4 September 21:00 CET (German time)
If there are any other important details you would like to mention, please enter them
here.
I sent an army to attack a player and logged off to go to sleep before the attack
arrived since he is a long way away from me. In the morning, I quickly logged on to
see if I was successful and I was. I had a battle report showing what happened. The
army should have still been on it's way home according to my calculations but I don't
know if they had already dissapeared because I had no time to look on the map. This
was the morning of the 4 th of September. I later logged back on in the evening at
around 21:00 and saw that my soldiers were nowhere to be seen. They are still missing.
I sent you a message about this around 41 days ago (just after I found them missing)
but you still haven't responded and I still don't have my soldiers back. This is quite
a blow for me because I worked hard to get these soldiers and I couldn't participate
in the alchemist event and loads of other events. Also, my alliance is planning
organized attacks on other people and I can't participate. I really need these
soldiers soon please.
Please describe what you have lost.
I have lost an army consisting of exactly 125 traveling crossbowmen, 19 traveling
knights, and 188 marauders. This was the exact composition of the army after the
attack on a player called RDLLL in International 1 on Goodgame Empire.
When was your account still in order?
My account has always been in order. I haven't found any problems with my account not
being in order.
When did you notice that something is missing from your account?
I noticed that my troops were missing Tuesday 4 September 21:00 CET (German time)
If there are any other important details you would like to mention, please enter them
here.
I sent an army to attack a player and logged off to go to sleep before the attack
arrived since he is a long way away from me. In the morning, I quickly logged on to
see if I was successful and I was. I had a battle report showing what happened. The
army should have still been on it's way home according to my calculations but I don't
know if they had already dissapeared because I had no time to look on the map. This
was the morning of the 4 th of September. I later logged back on in the evening at
around 21:00 and saw that my soldiers were nowhere to be seen. They are still missing.
I sent you a message about this around 41 days ago (just after I found them missing)
but you still haven't responded and I still don't have my soldiers back. This is quite
a blow for me because I worked hard to get these soldiers and I couldn't participate
in the alchemist event and loads of other events. Also, my alliance is planning
organized attacks on other people and I can't participate. I really need these
soldiers soon please.
[1391269]
Montreal3799 [None]
:: Sept. 17, 2012, 3 p.m.
I am sick to death aGAIN. my 31 soldiers went missing with only 2 remaining. I feel like a beggar
[1391289]
Aviral_marinerP [None]
:: Sept. 17, 2012, 4 p.m.
I have sent 15 maceman and 5 crossbowman and 8 spearman about 2 hours ago to attack a robber baron castle 4.5 miles from my castle but after the victory neither i got the troops back nor any progress happened in my objective "the devil's brood"
[1391293]
VasHal [None]
:: Sept. 17, 2012, 4:12 p.m.
What would you like to fix this bug? For 4 days I lost over 1000 soldiers. I'm afraid to attack anymore.
[1391295]
kingOFkings22 [None]
:: Sept. 17, 2012, 4:17 p.m.
HEY you got the same thing i sent 15 macemen and 3 tools i cam back with no macemen and no tools