Goodgame Studios forum archives

Forum: empire-en
Board: [585] Technical Assistance
Topic: [76980] Missing Troops 3

[1393191] bio gas [None] :: Sept. 22, 2012, 7:44 p.m.
i send 41 get all plunder but no men...

[1393214] plepoutre [None] :: Sept. 22, 2012, 8:23 p.m.
missing around 50 troops 20 bow and 30 mace. happened on the 22/09/2012

Did not get booty.

[1393257] fck10 [None] :: Sept. 22, 2012, 10:48 p.m.
i sent in dates, number, type, and screen shots of the combat reports. how long does it take for someone to get back in touch with you? its going a week

[1393288] kay72 [None] :: Sept. 22, 2012, 11:41 p.m.
How can i get my soldiers back? At first moment everything is ok, i send my soldiers to the robber baron castle to fight, after a while i get a message....Victory and that what i will get, then it shows in map that they are returning, but when they should be at my castle they just dissapear? How can i fix this? Because it's annoying and it happens already second time! :(

[1393289] Norseman24 [None] :: Sept. 22, 2012, 11:46 p.m.
Im norseman24 and the same thing happened to me about 300 troops including the marauders I just got. How do we get them back

[1393291] lennoxwolak [None] :: Sept. 22, 2012, 11:50 p.m.
i bought 30$ of rubys to unlock 300 attack troops looted a few castles then i attacked and loged out.
when i loged back in i checked my measages and won the battle without losing any soliders.
but when i when i went to attack i didnt have anyone. i would like to get them back.

lennox

[1393292] xJadetsssx [None] :: Sept. 22, 2012, 11:54 p.m.
Sending a message to support guys

http://support.goodgamestudios.com/

[1393304] EDK2 [None] :: Sept. 23, 2012, 1:04 a.m.
i lost 24troops returning from victory yesterday 5.10p.m.

[1393305] rastan [None] :: Sept. 23, 2012, 1:15 a.m.
Sent 40 troops on baron castle lvl 5 lost just one and troops naver came back.
I would like them back, thanks.

[1393306] EJAS (AU1) [None] :: Sept. 23, 2012, 1:39 a.m.
Around 12hours from now I had 68 troops that were returning from an attack i just made on the rbc went missing.
:(:(
Is this situation will be an on-going problem?
Coz we are just wasting coins on recruiting troops that just disappear after they completed an attack (when they survive).

[1393307] Kev Stud [None] :: Sept. 23, 2012, 1:39 a.m.
I lost a bunch of guys and I tried buying guys from the shadow guy. I dont not see them guys the shadows. how come i can not use them ? Where can i use them guys? I used up my rubyies for spending to get shadow guys.

[1393328] A1jack [None] :: Sept. 23, 2012, 4:07 a.m.
62 heavy swordsman
returning from roberto malta 10 hours ago

[1393336] Craig Gadow [None] :: Sept. 23, 2012, 5:32 a.m.
Sept 22nd attacked a robber castle, won the battle no troops lost, logged off and then back on a couple hours later, troops were gone, 24 of them. This seems to happen every time I log on.

[1393346] Spacemaster [None] :: Sept. 23, 2012, 6:36 a.m.
I attacked a castle and won. My soldiers were on their way back (they weren't shadow) 17 mace men and 8 crossbow men. I can't replace them because I'm poor!!!

[1393351] DarkZippo [None] :: Sept. 23, 2012, 7:28 a.m.
I lost 15 mace men on there way back from attacks last night please replace them

[1393362] aaronkey [None] :: Sept. 23, 2012, 8:31 a.m.
i sent 60 men to battle and i won but they did not return:(:(:(:(:(:(:(:(:(:(:(:(
please replace them (5 double-handed swordsman 26 spear men 2 dead 20 swordsman 10 crossbow)

[1393370] BADGAME EMPIRE [None] :: Sept. 23, 2012, 8:52 a.m.
I lost like 260 units total because they did not come back after a victory!!!!
I want my money back!

I lost tons and tons of troops because of this bug not happy

here are the exact loses
194-macemen
180-crossbowmen
40-swordmen
I want them back asap

[1393403] Unknown :: Sept. 23, 2012, 10:18 a.m.
Dear All

Gentle reminder, if you have lost troops please send an email to GGS Support outlining your issue and they will investigate your account. Please be patient due to being inundated with tickets.

[1393404] Robbieco [None] :: Sept. 23, 2012, 10:21 a.m.
Me too since I have only just started fifteen mace men and five crossbowmen is an unacceptable loss :(

[1393405] Unknown :: Sept. 23, 2012, 10:24 a.m.
Thank you all for reporting in the forum, but they only way you are going to get help also is to send an email to GGS Support as previously stated outlining your issue. Please do not send more than one mail as this just makes the process of going through all the tickets longer.