BM ang1243 said:

BFC (GB1) said:

Sorry this isn't good enough I have spent a load of rubies on tools and carts was about to take 1st place how the hell can you end it mid flow!

What the f**k is wrong with you as a company!!!!!!!

Tell you what refund my 300k rubies Give me claw king title 1 million food and kiss my a**e for forgiveness

Alliance event ends early because of a glitch then Beri ends early because of a glitch except with Beri no warning

You give us Foreign Invaders version 2 which no one wants and the prize on offer is something you have offered already

You don't work weekends, please tell me what do you do?, bunch of cr***ns

This game is a f*****g shambles

BFC

Hi @BFC (GB1)

I can only imagine your frustration, and I will make sure that your points are highlighted clearly to the relevant people.

manasruler (IN1) said:

I do not like this. I believe that im not the only one to do so.

No1 ) Why do events which players actually play get messed up? Are the developers so incompetent that they focus only on money and not on the actual meaning of "customer service"? Do they only EARN and not LEARN?

no.2 ) There better be a compensation. And not a miserly one at that. BM is a very unpredictable event, with players suddenly pushing at the last few hours/days, messing up the ranking. So GGE, for once, please do use the neurons up there and give out a good compensation.

No.3 ) Please do announce in game as well. Not every player visits  the forums and it is very very annoying when such events occuer REPEATEDLY.

@manasruler (IN1)

1) The events had to be ended early as there is a problem elsewhere causing events to cause even more problems, ending it was the only possibility.

2) There is going to be compensation, and It is being worked out and hopefully sent out on Monday.

3) There isn't a method for announcing it in the game at the moment, and as a moderator (a fellow player) I doubt I would have access to the means if this was the case.

LurRuler (GB1) said:

Mikeshot2 (GB1) said:

BM ang1243 said:

Hi Everyone,

The Berimond event is being ended early, the rankings have been saved and so the rewards will be given out similarly to the rewards for the Alliance Tournament I believe.

There are various reasons that the berimond event had to be ended early globally:

• The event had a glitch from the very beginning meaning the rankings weren’t being displayed properly; the titles that each player had earned were not showing up on the rankings.

• The event had actually caused two servers to close temporarily (the polish and german servers), meaning players couldn’t login at all.

• Events can only be ended globally, so the event couldn’t have just been ended for the servers affected by the inability to login.

I’d like to apologise for the inconvenience caused by the event ending early, and if anyone has any more questions, I’ll have a go at answering them if you post them below There will also be a more detailed explanation coming later.

Apologies,

Angus

just one question Angus - Why on earth do we continue to play a game there is no interest in from it's owners? 

good question
and a glitch in the title rankings is hardy a reason to shut down beri fix the titles glitch afterwards if you have to we didn't have beri invasion on green last month either, why bother doing good events if they keep shutting ti down

The reason for shutting down the event wasn't because of the titles, but because of the overloaded server

Tech World (IN1) said:

BM ang1243 said:

BFC (GB1) said:

Sorry this isn't good enough I have spent a load of rubies on tools and carts was about to take 1st place how the hell can you end it mid flow!

What the f**k is wrong with you as a company!!!!!!!

Tell you what refund my 300k rubies Give me claw king title 1 million food and kiss my a**e for forgiveness

Alliance event ends early because of a glitch then Beri ends early because of a glitch except with Beri no warning

You give us Foreign Invaders version 2 which no one wants and the prize on offer is something you have offered already

You don't work weekends, please tell me what do you do?, bunch of cr***ns

This game is a f*****g shambles

BFC

Hi @BFC (GB1)

I can only imagine your frustration, and I will make sure that your points are highlighted clearly to the relevant people.

manasruler (IN1) said:

I do not like this. I believe that im not the only one to do so.

No1 ) Why do events which players actually play get messed up? Are the developers so incompetent that they focus only on money and not on the actual meaning of "customer service"? Do they only EARN and not LEARN?

no.2 ) There better be a compensation. And not a miserly one at that. BM is a very unpredictable event, with players suddenly pushing at the last few hours/days, messing up the ranking. So GGE, for once, please do use the neurons up there and give out a good compensation.

No.3 ) Please do announce in game as well. Not every player visits  the forums and it is very very annoying when such events occuer REPEATEDLY.

@manasruler (IN1)

1) The events had to be ended early as there is a problem elsewhere causing events to cause even more problems, ending it was the only possibility.

2) There is going to be compensation, and It is being worked out and hopefully sent out on Monday.

3) There isn't a method for announcing it in the game at the moment, and as a moderator (a fellow player) I doubt I would have access to the means if this was the case.

LurRuler (GB1) said:

Mikeshot2 (GB1) said:

BM ang1243 said:

Hi Everyone,

The Berimond event is being ended early, the rankings have been saved and so the rewards will be given out similarly to the rewards for the Alliance Tournament I believe.

There are various reasons that the berimond event had to be ended early globally:

• The event had a glitch from the very beginning meaning the rankings weren’t being displayed properly; the titles that each player had earned were not showing up on the rankings.

• The event had actually caused two servers to close temporarily (the polish and german servers), meaning players couldn’t login at all.

• Events can only be ended globally, so the event couldn’t have just been ended for the servers affected by the inability to login.

I’d like to apologise for the inconvenience caused by the event ending early, and if anyone has any more questions, I’ll have a go at answering them if you post them below There will also be a more detailed explanation coming later.

Apologies,

Angus

just one question Angus - Why on earth do we continue to play a game there is no interest in from it's owners? 

good question
and a glitch in the title rankings is hardy a reason to shut down beri fix the titles glitch afterwards if you have to we didn't have beri invasion on green last month either, why bother doing good events if they keep shutting ti down

The reason for shutting down the event wasn't because of the titles, but because of the overloaded server

Why You Shutted BM instead you should shut the whole GGS with a freaky Technical Support and developer team sleeping during their work time in ac cabins at Hamburg

Tech World (IN1) said:

BM ang1243 said:

BFC (GB1) said:

Sorry this isn't good enough I have spent a load of rubies on tools and carts was about to take 1st place how the hell can you end it mid flow!

What the f**k is wrong with you as a company!!!!!!!

Tell you what refund my 300k rubies Give me claw king title 1 million food and kiss my a**e for forgiveness

Alliance event ends early because of a glitch then Beri ends early because of a glitch except with Beri no warning

You give us Foreign Invaders version 2 which no one wants and the prize on offer is something you have offered already

You don't work weekends, please tell me what do you do?, bunch of cr***ns

This game is a f*****g shambles

BFC

Hi @BFC (GB1)

I can only imagine your frustration, and I will make sure that your points are highlighted clearly to the relevant people.

manasruler (IN1) said:

I do not like this. I believe that im not the only one to do so.

No1 ) Why do events which players actually play get messed up? Are the developers so incompetent that they focus only on money and not on the actual meaning of "customer service"? Do they only EARN and not LEARN?

no.2 ) There better be a compensation. And not a miserly one at that. BM is a very unpredictable event, with players suddenly pushing at the last few hours/days, messing up the ranking. So GGE, for once, please do use the neurons up there and give out a good compensation.

No.3 ) Please do announce in game as well. Not every player visits  the forums and it is very very annoying when such events occuer REPEATEDLY.

@manasruler (IN1)

1) The events had to be ended early as there is a problem elsewhere causing events to cause even more problems, ending it was the only possibility.

2) There is going to be compensation, and It is being worked out and hopefully sent out on Monday.

3) There isn't a method for announcing it in the game at the moment, and as a moderator (a fellow player) I doubt I would have access to the means if this was the case.

LurRuler (GB1) said:

Mikeshot2 (GB1) said:

BM ang1243 said:

Hi Everyone,

The Berimond event is being ended early, the rankings have been saved and so the rewards will be given out similarly to the rewards for the Alliance Tournament I believe.

There are various reasons that the berimond event had to be ended early globally:

• The event had a glitch from the very beginning meaning the rankings weren’t being displayed properly; the titles that each player had earned were not showing up on the rankings.

• The event had actually caused two servers to close temporarily (the polish and german servers), meaning players couldn’t login at all.

• Events can only be ended globally, so the event couldn’t have just been ended for the servers affected by the inability to login.

I’d like to apologise for the inconvenience caused by the event ending early, and if anyone has any more questions, I’ll have a go at answering them if you post them below There will also be a more detailed explanation coming later.

Apologies,

Angus

just one question Angus - Why on earth do we continue to play a game there is no interest in from it's owners? 

good question
and a glitch in the title rankings is hardy a reason to shut down beri fix the titles glitch afterwards if you have to we didn't have beri invasion on green last month either, why bother doing good events if they keep shutting ti down

The reason for shutting down the event wasn't because of the titles, but because of the overloaded server

Why You All Shutted BM instead you should have shut the whole GGS including the freaky Technical Support and developer team who sleeps during their work time in AC cabins at Hamburg

cheza2000 (GB1) said:

Ang

People are going to need a lot more info and GGE are going to need to sort another comp pacckage. I have been building and about to start hitting when it went so a complete waste.

FI after a faulty alliance tourney was a stupid choice as well.

Thanks
Cheryl

Hi Cheryl @cheza2000 (GB1)

I'm starting to get more info now, and as I get more I will post it on here: GGS discovered heavy server load due to the berimond event; several servers were suffering and ending the event was the only option. Technically it is not possible to end it only on these servers. it is a global event, that is why every server is affected by this. That is the only stuff I know at the moment, as I find out more I'll pass it on.

In terms of having the Foreign invasion event after the faulty alliance tournament, given the problems that had been faced due to the previous event, I think it would have been highly unadvisable to change from the previously set event schedule, as this could have caused more problems.

legoszic (NL1) said:

what about the players who didn't do anything yet for the event and wanted to start now...? we get nothing I guess ?

At GGS main office:

Another broken event?! Whatever.. money just keep rolling in..

Game is broken yes.. But costumers just do need to get worried, cause we just a team working on it..

And specialized developers always creating new challengers.

And a support team always ready to help..

So where is the reason to make such unhappy costumers?!

Already said it, bu just have to say it again:

"Truly?!

This is nothing more than a bunch of silly and useless excuses!

Amateurism!

It really seems that GGS lost their professional team of developers and now only amateurs there..

Or, this kinda of games are being put to second plan and their goal is another now!..

Game is broken, yes...

But not from now!.. It is from recent months when too many events at same time, with too many codes colliding each other,  that badly wounded the main code of the game!.."

And with main code of game broken everything they try to do now just gets broken.. and seems no one left in office able to restore it, or to fix it, cause original coders maybe out for good..

Things just keep going from bad to worst!...

This all situations are just asking for an advanced fat Christmas present in advance to all players.

Cause if there is loss of real money for some, for others loss of castle resources, skips, castle money in troops/attacks, wasted tools, and list can keep going on..

With this situations keeping on happening again and again, there are just no simple gifts that compensates it..

TwistedMind (GB1) said:

At GGS main office:

Another broken event?! Whatever.. money just keep rolling in..

Game is broken yes.. But costumers just do need to get worried, cause we just a team working on it..

And specialized developers always creating new challengers.

And a support team always ready to help..

So where is the reason to make such unhappy costumers?!

Already said it, bu just have to say it again:

 

"Truly?!

This is nothing more than a bunch of silly and useless excuses!

Amateurism!

It really seems that GGS lost their professional team of developers and now only amateurs there..

Or, this kinda of games are being put to second plan and their goal is another now!..

Game is broken, yes...

But not from now!.. It is from recent months when too many events at same time, with too many codes colliding each other,  that badly wounded the main code of the game!.."

And with main code of game broken everything they try to do now just gets broken.. and seems no one left in office able to restore it, or to fix it, cause original coders maybe out for good..

Things just keep going from bad to worst!...

This all situations are just asking for an advanced fat Christmas present in advance to all players.

Cause if there is loss of real money for some, for others loss of castle resources, skips, castle money in troops/attacks, wasted tools, and list can keep going on..

With this situations keeping on happening again and again, there are just no simple gifts that compensates it..