Goodgame Studios forum archives

Forum: empire-en
Board: [816] News from the world of Empire
Topic: [331485] Connection to European servers - LOST 28/03/2017

[4709628] FireStorm (AU1) [None] :: March 28, 2017, 9:43 a.m.
Update:

It turns out that it was in fact just the European game servers which have gone offline, so hopefully everyone else should be able to get on the game ;) I believe INT1 and INT2 are included in the 'European' servers.

Angus

Thats why i could still get in on Aisa1 and Aus:)

BTW are they still doing a compensation gift for Nomads?


[4709690] Stevemass (GB1) [GB1] :: March 28, 2017, 9:58 a.m.
Update:

We discussed a potential rollback, however the rollback would take 4-5 hours to complete, meaning a 4-5 hour downtime - so it wouldn't be possible most likely.

A rollback would make the status of the game as if the downtime hadn't occurred, so there wouldn't be the desertions which may be happening now, etc.

Angus
You might as well have done a rollback as it looks like it will take at least that long for you to sort the problem out 

[4709700] conflictus (NL1) [NL1] :: March 28, 2017, 10:01 a.m.
  • It turns out that it was in fact just the European game servers which have gone offline, so hopefully everyone else should be able to get on the game ;) I believe INT1 and INT2 are included in the 'European' servers. - Update 11:35 CET
Just!! the european game server lol they are also paying players .
They are having enough of everythime something else what is not working .



[4709733] geçmiştenbiri (TR1) [None] :: March 28, 2017, 10:11 a.m.
finally!!!

When we can play again ?

[4709758] Pranas (LT1) [None] :: March 28, 2017, 10:16 a.m.
Update:

It turns out that it was in fact just the European game servers which have gone offline, so hopefully everyone else should be able to get on the game ;) I believe INT1 and INT2 are included in the 'European' servers.

Angus
Just???? For real???? You say "just"????

[4709761] HawkRed (GB1) [GB1] :: March 28, 2017, 10:17 a.m.
could we get 400 imperial knights as compensation? im not saying you have to do anything but having the marksmen and no knights to go with them is triggering me and my ocd :smiley:

[4709772] Jarppa1stRuler (SKN1) [SKN1] :: March 28, 2017, 10:18 a.m.
OxO (AU1) said:
Hi all,

I will continue to update both in comments by me, and in the 'Updates' section of the original post further up.

The current estimates for uptime see it as being over an hour or so, it could be sooner, but we just don't know.

Cheers,

Angus
How does one lose connection to their servers?
Do you think that the developers are normally sitting in their datacenter/server room? :smile:
How long is estimated time now for server connection repair?

[4709819] Pranas (LT1) [None] :: March 28, 2017, 10:30 a.m.
Some updates???

[4709822] ang1243 (GB1) [GB1] :: March 28, 2017, 10:31 a.m.
  • It turns out that it was in fact just the European game servers which have gone offline, so hopefully everyone else should be able to get on the game ;) I believe INT1 and INT2 are included in the 'European' servers. - Update 11:35 CET
Just!! the european game server lol they are also paying players .
They are having enough of everythime something else what is not working .


Update:

It turns out that it was in fact just the European game servers which have gone offline, so hopefully everyone else should be able to get on the game ;) I believe INT1 and INT2 are included in the 'European' servers.

Angus
Just???? For real???? You say "just"????
Hi @Henriette1608 (NL1) and @Pranas (LT1)

I didn't mean it any way that belittles the problem... I am a player on one of the European servers myself, so I'm also being stopped from playing at the moment, I was making it clear that it wasn't all servers, as I had previously communicated.

Cheers,

Angus


[4709841] MikeBag (SKN1) [SKN1] :: March 28, 2017, 10:34 a.m.
Luckily I had all my castles approx -5-10k.. Food loss is certain, playing is not.

[4709879] chrism70 (GB1) [None] :: March 28, 2017, 10:42 a.m.
Any news on when or if the game will be up and running again today?? Am lossing troops as i type this message but doubt i will get compensated!!!

[4709933] Venom (ASIA1) [ASIA1] :: March 28, 2017, 10:52 a.m.
Nevermind.

[4709971] ttj1971 (SKN1) [SKN1] :: March 28, 2017, 11:02 a.m.
I really hope GGS is going to give a BIG compensation for the last 2 days full of BUGS and s...!!
I bought 50% nomad bonus yesterday and lost more than 2 hours of the bonus!

[4709973] bel (NL1) [None] :: March 28, 2017, 11:03 a.m.
Rollback until 10:00 am..........  running low on food. Dont mind the downtime..but the loss of men...................

[4709983] petula15 (CZ1) [CZ1] :: March 28, 2017, 11:07 a.m.
we have server down for 24 hours from Friday to Saturday and rollback wasnt.....only compensation food and troops

[4710010] Red_Mender74 (RU1) [None] :: March 28, 2017, 11:14 a.m.
GGE not guilty - guilty hosting!

[4710012] CucumberRick (GB1) [None] :: March 28, 2017, 11:15 a.m.
Its been over 3 hours now cmon gge you better fix it quick, and seriously if your going to put it down for more than 20 minutes there should be food added beforehand - not once its fixed

[4710067] Stevemass (GB1) [GB1] :: March 28, 2017, 11:30 a.m.
Hi all,

I will continue to update both in comments by me, and in the 'Updates' section of the original post further up.

The current estimates for uptime see it as being over an hour or so, it could be sooner, but we just don't know.

Cheers,

Angus
What a load of BS nearly 3 hrs now and no communication of when we are likely to be back on 

[4710122] Push it Deep (INT1) [INT1] :: March 28, 2017, 11:41 a.m.
rofl

[4710134] might lemchi (GB1) [GB1] :: March 28, 2017, 11:44 a.m.
Freaking hell gge at this rate I'm gonna loose my rvs this is a joke.