Forum: empire-en
Board: [816] News from the world of Empire
Topic: [347692] Ice Championship Reward error
[-347692]
ang1243 (GB1) [GB1]
:: Feb. 9, 2018, 9:52 p.m.
Hey everyone,
We just found out about an error with the latest LTPE - in 'hard mode' in the Ice Championship, the incorrect Gems are credited - instead, you are credited with the gems from the last Ice Championship 'Trove of the Winter Imp' set.
This is great if you need the gems for that commander - but not so great if you're working on your second castellan for the 'Trinkets of the Everwinter Soldier' set. At this point, GGS are still working on the best solution for the error - unfortunately it isn't possible to change the rewards which are given while the event is active - but, as I say, a solution is being worked on.
The following gems are wrongly shown as rewards:
- Crystal branch
- Crystal leaf
- Crystal seed
- Crystal blossom
Instead, the following castellan gems should be shown:
- Snow globe
- Frozen pyramid
- Ice cube
- Glacial charm
Please don't message support about this error for the time being - we will let you know how it will be resolved at some point next week.
UPDATE
Hey everyone,
The correct Gems will be credited to everyone who earns them at the end of the Ice Championship - you won't have to do anything to get these if you should have earned them - and you will get to keep the incorrect gems which you are credited with from the Trove of the Winter Imp set.
Cheers,
Angus
UPDATE - 01/03/2018
Hey everyone,
As you probably know, there was an error with the rewards in 'hard mode' in the latest Ice Championship. To be precise: the incorrect Gems were credited. On Monday, between 12:00 - 15:00 CET we will grant the correct rewards to accounts of everyone who earned enough points. ATTENTION: Please make sure there is enough free space in your gem inventory during that time. Gems will not be credited if your storage is full and our Customer Service team will not be able to regrant those items.
Thank you for your understanding.
Your Empire Family
We just found out about an error with the latest LTPE - in 'hard mode' in the Ice Championship, the incorrect Gems are credited - instead, you are credited with the gems from the last Ice Championship 'Trove of the Winter Imp' set.
This is great if you need the gems for that commander - but not so great if you're working on your second castellan for the 'Trinkets of the Everwinter Soldier' set. At this point, GGS are still working on the best solution for the error - unfortunately it isn't possible to change the rewards which are given while the event is active - but, as I say, a solution is being worked on.
The following gems are wrongly shown as rewards:
- Crystal branch
- Crystal leaf
- Crystal seed
- Crystal blossom
Instead, the following castellan gems should be shown:
- Snow globe
- Frozen pyramid
- Ice cube
- Glacial charm
Please don't message support about this error for the time being - we will let you know how it will be resolved at some point next week.
UPDATE
Hey everyone,
The correct Gems will be credited to everyone who earns them at the end of the Ice Championship - you won't have to do anything to get these if you should have earned them - and you will get to keep the incorrect gems which you are credited with from the Trove of the Winter Imp set.
Cheers,
Angus
UPDATE - 01/03/2018
Hey everyone,
As you probably know, there was an error with the rewards in 'hard mode' in the latest Ice Championship. To be precise: the incorrect Gems were credited. On Monday, between 12:00 - 15:00 CET we will grant the correct rewards to accounts of everyone who earned enough points. ATTENTION: Please make sure there is enough free space in your gem inventory during that time. Gems will not be credited if your storage is full and our Customer Service team will not be able to regrant those items.
Thank you for your understanding.
Your Empire Family
[4910039]
OxO (AU1) [AU1]
:: Feb. 9, 2018, 10:08 p.m.
[4910040]
Manatee (US1) [None]
:: Feb. 9, 2018, 10:11 p.m.
What about the error for the top 100 placement reward...
Surely it was an error and you can ask them about fixing it, right?
Surely it was an error and you can ask them about fixing it, right?
[4910048]
cheza2000 (GB1) [GB1]
:: Feb. 9, 2018, 10:41 p.m.
lol please! it's high performance players likely to be top 100 and who still has a defence workshop?Manatee (US1) said:What about the error for the top 100 placement reward...
Surely it was an error and you can ask them about fixing it, right?
[4910052]
Herveus (AU1) [AU1]
:: Feb. 9, 2018, 10:44 p.m.
are you telling me you do not produce flame arrows 24/7 ?cheza2000 (GB1) said:lol please! it's high performance players likely to be top 100 and who still has a defence workshop?Manatee (US1) said:What about the error for the top 100 placement reward...
Surely it was an error and you can ask them about fixing it, right?
I mean who needs mantlets right?
[4910056]
cheza2000 (GB1) [GB1]
:: Feb. 9, 2018, 11 p.m.
I know, tough choice, mantlets or rocks, so hard. Toughest choice is when to make stakes to join the 20k of crocs that i have knocking around!
Worst top 100 prize ever.
Saw a comment from @BM_Friedrich about believing the developers should play the game. I agree, if they did, not one of them would think this was actually a prize!
Worst top 100 prize ever.
Saw a comment from @BM_Friedrich about believing the developers should play the game. I agree, if they did, not one of them would think this was actually a prize!
[4910057]
Defectus (US1) [US1]
:: Feb. 9, 2018, 11:06 p.m.
"We will let you know how it will be resolved at some point next week."
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
[4910058]
Herveus (AU1) [AU1]
:: Feb. 9, 2018, 11:12 p.m.
acctualy it will make me play the event through twice this weekend cause idk about the cast but can use the comm gems more lolTheBlueIcicle (US1) said:"We will let you know how it will be resolved at some point next week."
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
[4910065]
David Noble (US1) [None]
:: Feb. 10, 2018, 12:08 a.m.
Instead of offering a worthless item for top 100 that top 100 players are less likely to use because of them being more likely to be ruby buyers as well in addition to ordinary rewards you can very easily get from daily tasks including defensive why not instead offer something much more worthwhile like what I had mentioned before of offering level 8 or at least 7 base food item for top 100 which for an entire long event which I think is about approximately 19 to 34 days long? I would think that top 100 should be much more worthwhile than that. The current reward system might even be something that top 100 players in the event do not really care about either. True that base food level 8 was recently added to royal quests, but still I think that top 100 should not be something that people could just as easily get with bags either if they really wanted it.
Also, as a ruby buyer I am actually more likely to use the siege workshop for getting tools instead of the defense workshop which I hardly ever use anymore even in the outer kingdoms. Another alternative is to offer a second level 10 gem for top 100 as well in order to increase the incentive for getting top 100 or perhaps add that on top of the legendary build items just in case if there are some players who do not really want the build item but you want to keep it as a reward for top 100. However, if GGS were to allow only one reward for top 100 and I was aiming for top 100 I would rather get a second level 10 gem even if it was only random instead of a battle cry level 10 gem or a level 8 or 7 base food build item than getting something that top ranking level 70+ players are less likely going to really need or use.
And lastly, relating to the mistake you made. It is funny, but GGS really needs to get their act together when comes to adding in monthly events which I am imagine would annoy people who are trying to get a second full winter cast. I understand that GGS will probably try to fix this by correcting the problem, but still any major mistakes made by GGS could also have the potential of doing harm to the reputation of the game including some players who may quite spending money on the game or even quit playing the game entirely.
Also, as a ruby buyer I am actually more likely to use the siege workshop for getting tools instead of the defense workshop which I hardly ever use anymore even in the outer kingdoms. Another alternative is to offer a second level 10 gem for top 100 as well in order to increase the incentive for getting top 100 or perhaps add that on top of the legendary build items just in case if there are some players who do not really want the build item but you want to keep it as a reward for top 100. However, if GGS were to allow only one reward for top 100 and I was aiming for top 100 I would rather get a second level 10 gem even if it was only random instead of a battle cry level 10 gem or a level 8 or 7 base food build item than getting something that top ranking level 70+ players are less likely going to really need or use.
And lastly, relating to the mistake you made. It is funny, but GGS really needs to get their act together when comes to adding in monthly events which I am imagine would annoy people who are trying to get a second full winter cast. I understand that GGS will probably try to fix this by correcting the problem, but still any major mistakes made by GGS could also have the potential of doing harm to the reputation of the game including some players who may quite spending money on the game or even quit playing the game entirely.
[4910083]
Nebulous (US1) [US1]
:: Feb. 10, 2018, 3:34 a.m.
BM ang1243 said:Hey everyone,
We just found out about an error with the latest LTPE - in 'hard mode' in the Ice Championship, the incorrect Gems are credited - instead, you are credited with the gems from the last Ice Championship 'Trove of the Winter Imp' set.
This is great if you need the gems for that commander - but not so great if you're working on your second castellan for the 'Trinkets of the Everwinter Soldier' set.
GGE just had a major error with the text for the Yule Commander and now this? I still enjoy the game but there are too many errors that are major.
Kinda sucks to be people trying to push in the LTPE, especially because most of them pay quite a bit to stay high in the rankings...
[4910086]
Defectus (US1) [US1]
:: Feb. 10, 2018, 4:09 a.m.
I don't mean to sound rude but while that's great for you, it's not great for the players who wanted to earn the intended equipment.Herveus (AU1) said:acctualy it will make me play the event through twice this weekend cause idk about the cast but can use the comm gems more lolTheBlueIcicle (US1) said:"We will let you know how it will be resolved at some point next week."
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
[4910119]
bernhardt (US1) [US1]
:: Feb. 10, 2018, 8:16 a.m.
This error is a riot. Would think that the test server would have been the place to run the event first, but no it wasn't. In fact near as I can tell they didn't test jack. On the test server this wouldn't have been a problem as everyone who plays there knows(or at least should) that stuff is likely to happen and that no compensation is needed/expected.
Double shame on GGE for this error: Bad development/proofing and not using all the tools available to find it.
Double shame on GGE for this error: Bad development/proofing and not using all the tools available to find it.
[4910126]
Kage (ASIA1) [ASIA1]
:: Feb. 10, 2018, 9:02 a.m.
This is some kind of joke for sure.
How can they give in the hard mode gems from a commander and the last prize is the castellan.
How can this be a error?
Why is there the castellan at the 40th page, and rest of the pages are full of gems from the last commander from ice event.
Strange erorrs as always from gg's.
I hope they give all the gems for this castellan and fix the problem.
Or in the end, they will have a strange reason to not give the gems and will blame players as always.
How can they give in the hard mode gems from a commander and the last prize is the castellan.
How can this be a error?
Why is there the castellan at the 40th page, and rest of the pages are full of gems from the last commander from ice event.
Strange erorrs as always from gg's.
I hope they give all the gems for this castellan and fix the problem.
Or in the end, they will have a strange reason to not give the gems and will blame players as always.
[4910127]
Venom (ASIA1) [ASIA1]
:: Feb. 10, 2018, 9:08 a.m.
As DF would say. Its all peters faultMuffins 2.0 (ASIA1) said:This is some kind of joke for sure.
How can they give in the hard mode gems from a commander and the last prize is the castellan.
How can this be a error?
Why is there the castellan at the 40th page, and rest of the pages are full of gems from the last commander from ice event.
Strange erorrs as always from gg's.
I hope they give all the gems for this castellan and fix the problem.
Or in the end, they will have a strange reason to not give the gems and will blame players as always.
[4910139]
Herveus (AU1) [AU1]
:: Feb. 10, 2018, 10:35 a.m.
Those who can play through the event before they announce how they will fix it next week are 99% strong players that will not have a use for 2 weak khala's I'd say and much more use for the 4 gems to make another npc comm.TheBlueIcicle (US1) said:I don't mean to sound rude but while that's great for you, it's not great for the players who wanted to earn the intended equipment.Herveus (AU1) said:acctualy it will make me play the event through twice this weekend cause idk about the cast but can use the comm gems more lolTheBlueIcicle (US1) said:"We will let you know how it will be resolved at some point next week."
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
[4910149]
Venom (ASIA1) [ASIA1]
:: Feb. 10, 2018, 11:20 a.m.
I want the cast gems. +15% troops on wall on one gem, so 2 of them on a spring or old ice cast + kala gems will give you a good cast for holding middle.Herveus (AU1) said:Those who can play through the event before they announce how they will fix it next week are 99% strong players that will not have a use for 2 weak khala's I'd say and much more use for the 4 gems to make another npc comm.TheBlueIcicle (US1) said:I don't mean to sound rude but while that's great for you, it's not great for the players who wanted to earn the intended equipment.Herveus (AU1) said:acctualy it will make me play the event through twice this weekend cause idk about the cast but can use the comm gems more lolTheBlueIcicle (US1) said:"We will let you know how it will be resolved at some point next week."
So players who would normally get those gems within a week or two just shouldn't do events if they want a second castellan set?
Doesn't seem fair to me.
[4910165]
Soul4Life2 (NL1) [NL1]
:: Feb. 10, 2018, 12:23 p.m.
easiest solution...... at the end of the event.. give the whole set of castellangems to everyone who finished the hardmode
[4910168]
douwew (NL1) [NL1]
:: Feb. 10, 2018, 12:53 p.m.
And when i only get to de first 2 gems?? I really want the 15% wall gem twice!!Soul4Life2 (NL1) said:easiest solution...... at the end of the event.. give the whole set of castellangems to everyone who finished the hardmode
[4910174]
Silvius (INT2) [INT2]
:: Feb. 10, 2018, 1:20 p.m.
http://prntscr.com/ics018
I bet this is reason of "error", this gem is to valuable, if you set him on any other castelan it gives you 15% more troops on wall, what is better than wall gem level 12. So sad...Anyway you can use that gem on other castelan but you wont compleate ice castelan set than.
On the other hand, its nice to hear that they managed to get Berimond Invasion back in game, congra for that.
I bet this is reason of "error", this gem is to valuable, if you set him on any other castelan it gives you 15% more troops on wall, what is better than wall gem level 12. So sad...Anyway you can use that gem on other castelan but you wont compleate ice castelan set than.
On the other hand, its nice to hear that they managed to get Berimond Invasion back in game, congra for that.
[4910290]
Awesomecastle13 (US1) [US1]
:: Feb. 10, 2018, 9 p.m.
Not surprised by the continued incompetence of GGE.