Goodgame Studios forum archives
Forum: empire-en
Board: [818] General Discussion
Topic: [302436] GGE now in to ripping people off
[4351041] Squyrrel (GB1) [GB1] :: March 19, 2016, 4:33 p.m.
Swifty McGilla (GB1) said:
killdavies (GB1) said:
Swifty McGilla (GB1) said:
Squyrrel (GB1) said:
You may find this site useful...

http://www.ukecc.   net/contact-us/index.cfm

Nice one Squyrrel,

Think if get nowhere soon, wudn't mind if there an apolegetic company ggs but all they do is scam there customers so think me shall take it further just out of principle, as not just myself being scammed by ggs.


-swifty

They are based in Germany so that website may be your best hope of getting them to pay back what they owe you
Don't worry killdavies, come monday out of principal now will be doing just that after me weekend in work. sick of ggs scamming people.
If you've used Visa or any other service that provide you consumer protection, they may become an ally in recovering funds. Worth a phone call...

[4351671] Swifty McGilla (GB1) [None] :: March 20, 2016, 2:47 a.m.
Squyrrel (GB1) said:
Swifty McGilla (GB1) said:
killdavies (GB1) said:
Swifty McGilla (GB1) said:
Squyrrel (GB1) said:
You may find this site useful...

http://www.ukecc.   net/contact-us/index.cfm

Nice one Squyrrel,

Think if get nowhere soon, wudn't mind if there an apolegetic company ggs but all they do is scam there customers so think me shall take it further just out of principle, as not just myself being scammed by ggs.


-swifty

They are based in Germany so that website may be your best hope of getting them to pay back what they owe you
Don't worry killdavies, come monday out of principal now will be doing just that after me weekend in work. sick of ggs scamming people.
If you've used Visa or any other service that provide you consumer protection, they may become an ally in recovering funds. Worth a phone call...

Hi squyrrel,

I used paypal but as soon as you open a case your account gets suspended, so will take it up with ukeec like you suggested instead on monday when off work, shall contact them as not leaving it as they get away with too much ggs and about time someone makes a stand, as happens to, to many of us.

Even if don't get them its the principal of them conning people and i won't back down so will take it further.

Thanks for the help :)

-swifty
[4351674] Swifty McGilla (GB1) [None] :: March 20, 2016, 2:50 a.m.
UltraFlavoured (GB1) said:
The issue is not they dont know two offers come up at the same time 

This issue is they couldnt care less about customer satisfaction - So saying he bought seconds after the offer expired.

How quick do they believe we can buy rubies! Got to log into about 8 things to stop all the scammers to be scammed by the people your wanting to give your money to.
Literally might as well have a donate button - At least they you know you aint getting anything in return. 

Cant satisfy one customers needs on a legitimate transaction where they are giving virtual stuff away. So no actual loss.

I have had to send new physical items off due to loss - and GoodGame Studios dont budge on something virtual

ABSOLUTELY DISGRACEFUL 

~Ultra

Hi ultra,

It is shocking the way they treat us there customer and not backing down so will right a nice email to ukecc consumer service as its a joke, its the principal of it, making us out to be liars, not on and like you said may as well have donate button.

Thanks for support

-swifty
[4351678] Swifty McGilla (GB1) [None] :: March 20, 2016, 2:52 a.m.
UltraFlavoured (GB1) said:
The issue is not they dont know two offers come up at the same time 

This issue is they couldnt care less about customer satisfaction - So saying he bought seconds after the offer expired.

How quick do they believe we can buy rubies! Got to log into about 8 things to stop all the scammers to be scammed by the people your wanting to give your money to.
Literally might as well have a donate button - At least they you know you aint getting anything in return. 

Cant satisfy one customers needs on a legitimate transaction where they are giving virtual stuff away. So no actual loss.

I have had to send new physical items off due to loss - and GoodGame Studios dont budge on something virtual

ABSOLUTELY DISGRACEFUL 

~Ultra

Hope you can resolve yours too ultra, as i like you am not just backing down.
[4356252] killdavies (GB1) [GB1] :: March 22, 2016, 3:19 p.m.

More evidence..

http://prntscr.com/aiivmp

[4356511] hornby19 (GB1) [GB1] :: March 22, 2016, 6:26 p.m.
some guy5 says:
https://www.goodgamestudios.com/terms_en/#withdrawal

hope that helps mate

EDIT: seems that link doesnt work, so go to the payment screen, scroll down and click on the link in the bottom right corner named "withdrawal"
[4356534] marc58 (GB1) [GB1] :: March 22, 2016, 6:42 p.m.
hornby19 (GB1) said:
some guy5 says:
https://www.goodgamestudios.com/terms_en/#withdrawal

hope that helps mate

EDIT: seems that link doesnt work, so go to the payment screen, scroll down and click on the link in the bottom right corner named "withdrawal"

look here

http://prntscr.com/ailvlz
[4356538] UD1 (INT1) [INT1] :: March 22, 2016, 6:44 p.m.
I use paypal they found in GGE favour , no buyer protection from them 
[4356546] Some guy5 (GB1) [None] :: March 22, 2016, 6:51 p.m.
BIGTtheMULLER (INT1) said:
I use paypal they found in GGE favour , no buyer protection from them 
What was the incident? 
[4356887] Swifty McGilla (GB1) [None] :: March 23, 2016, 1:47 a.m.
hornby19 (GB1) said:
some guy5 says:
https://www.goodgamestudios.com/terms_en/#withdrawal

hope that helps mate

EDIT: seems that link doesnt work, so go to the payment screen, scroll down and click on the link in the bottom right corner named "withdrawal"
Cheers mate :)
[4362174] killdavies (GB1) [GB1] :: March 26, 2016, 3:53 p.m.

More evidenceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!

http://prntscr.com/akavga

Im never going to give up on this either till he gets his men back

[4363781] killdavies (GB1) [GB1] :: March 28, 2016, 6:30 a.m.

Evidence

http://prntscr.com/akyu1f

[4365711] killdavies (GB1) [GB1] :: March 30, 2016, 7:22 a.m.
http://prntscr.com/alw12m
[4365831] Some guy5 (GB1) [None] :: March 30, 2016, 10:24 a.m.
So how did complaining go swifty you get your money back since the screw up was on their end? 
[4367986] CM Arcanine [None] :: April 1, 2016, 10:09 a.m.
Hey guys,

Gonna close this thread now. Sorry, but I explained the reasoning above. This was not intended to be possible in the first place, and we will not change it back.

If you'd like to bring something up about it, please contact me or our Support Team directly.

Best regards,

Steve.