Forum: empire-en
Board: [818] General Discussion
Topic: [308917] Maintenance Warning - How Hard is it to be 5 Minutes not 1?
[4432745]
CM Arcanine [None]
:: May 26, 2016, 2:26 p.m.
Hey guys,
Apologies that this wasn't posted on the forums! I was working on an external project, but this won't happen in the future, we'll make sure someone is always here to inform you.
Regarding a 5 minute messages, this has been suggested many times, but 5 minutes is most likely not going to happen, as it opens the way for exploits. Since the forums usually have the information however, and the forums are now displayed on the maintenance screen, I don't really see a problem with directing players here. You don't have to be registered to read it!
Regards,
Steve.
Apologies that this wasn't posted on the forums! I was working on an external project, but this won't happen in the future, we'll make sure someone is always here to inform you.
Regarding a 5 minute messages, this has been suggested many times, but 5 minutes is most likely not going to happen, as it opens the way for exploits. Since the forums usually have the information however, and the forums are now displayed on the maintenance screen, I don't really see a problem with directing players here. You don't have to be registered to read it!
Regards,
Steve.
[4432799]
Chris2307 (GB1) [None]
:: May 26, 2016, 3:13 p.m.
If you like to use the auto-fill feature then so be it but I'd imagine most players would prefer to think for themselves when setting up an attack against a player.perryl (US1) said:Autofill.....Chris2307 (GB1) said:Reduces the likelihood of people setting up attacks to land when the servers are down. They've explained this many times before.
I can set an attack in less than a minute, tooling all 5 waves and simply autofilling troops. Easy. Or can just autofill the whole attack. They most likely won't have time to change anyways.
That explanation was valid before autofill, attack slowdown, and feathers. Now they have no valid reason not to give us a fair warning. They could also disable your ability to send out attacks for a predetermined amount of time before they stop the server. Or force limited protection when you log back in. Lots of different ways to change it to prevent that specific issue. Forcing attacks to return home if server is stopped... I can go on.. lol
[4432844]
UltraFlavoured (GB1) [GB1]
:: May 26, 2016, 3:52 p.m.
That only works if there is something to read.Which there wasn't and hasn't been the first time.CM Arcanine said:Hey guys,
Apologies that this wasn't posted on the forums! I was working on an external project, but this won't happen in the future, we'll make sure someone is always here to inform you.
Regarding a 5 minute messages, this has been suggested many times, but 5 minutes is most likely not going to happen, as it opens the way for exploits. Since the forums usually have the information however, and the forums are now displayed on the maintenance screen, I don't really see a problem with directing players here. You don't have to be registered to read it!
Regards,
Steve.
Many of the times its a server restart which is of no help to customers as they gather that by the 1 minute warning.
Suggestions are made all the time - If the suggestion help the customer but takes more time that its worth you dont add it.
I can be 1 minute all day long for me - if 2 hours previous there is a disclaimer produced IN GAME - its about customer satisfaction and as youve mentioned 'this has been suggested many times' means its a problem so be proactive and try your best to get something to happen which helps the customer .
How this business is run is beyond me - The company as a whole should be going of customer satisfaction not just the customer service part.
~Ultra