Goodgame Studios forum archives

Forum: empire-en
Board: [585] Technical Assistance
Topic: [76751] 75% Ruby Prime Time Bonus - Not Working Again - We demand a voucher

[1387338] Sam4 (GB1) [None] :: Sept. 7, 2012, 9:49 p.m.
LOVE how no Mods have commented on this. Not. It would be lovely to have some explanation guys - or is that too much to ask? :)

[1387345] jailbird [None] :: Sept. 7, 2012, 10:10 p.m.
Yep I'm also very tired of not being able to get the 75% of rubies tried several times to come to the site but no connection either need to make a new batch with 75% or they may just put them into account

a very sour Jailbird

[1387350] ChaseSpades [None] :: Sept. 7, 2012, 10:14 p.m.
http://qkme.me/3qt8kd

Is G.G.S. maintenance track record really as bad as im hearing?

[1387379] jailbird [None] :: Sept. 7, 2012, 11:03 p.m.
yep it's just so bad I stand and missing the rubies and if this does not get a positive outcome so I do not think I will put more money in this game

[1387626] Unknown :: Sept. 8, 2012, 8:46 a.m.
Sam4 wrote: »
LOVE how no Mods have commented on this. Not. It would be lovely to have some explanation guys - or is that too much to ask? :)
Hi Sam4,

This is the problem when there are 2 threads. Both myself and Pinky have commented in the matter in other threads. Just because we haven't commented in this one as well does not mean it hasn't been noticed.

Regards,
Malreyn

[1387696] MaJeStiic [None] :: Sept. 8, 2012, 1:18 p.m.
CM Malreyn wrote: »
Hi Sam4,

This is the problem when there are 2 threads. Both myself and Pinky have commented in the matter in other threads. Just because we haven't commented in this one as well does not mean it hasn't been noticed.

Regards,
Malreyn

Malreyn if I get on these forums again and ALL my posts have been deleted you will have one less person to support your game and pay for the 30 dollar walmart laptop server that you run your ruby bonuses on. I've paid HUNDREDS of dollars into this game and I'm not going to come in here and get treated like a child just because you people have bad support. You want to delete my posts and threads? Delete my castle too and save me hundreds of dollars more. And go ahead and tell your upper management about it before you do I'm sure they would love to hear about how you treat people who have dropped more into this game than you make in a month.

REGARDS,

MaJeStiic a.k.a the guy who helps feed your family

[1387719] Unknown :: Sept. 8, 2012, 1:58 p.m.
MaJeStiic wrote: »
Malreyn if I get on these forums again and ALL my posts have been deleted you will have one less person to support your game and pay for the 30 dollar walmart laptop server that you run your ruby bonuses on. I've paid HUNDREDS of dollars into this game and I'm not going to come in here and get treated like a child just because you people have bad support. You want to delete my posts and threads? Delete my castle too and save me hundreds of dollars more. And go ahead and tell your upper management about it before you do I'm sure they would love to hear about how you treat people who have dropped more into this game than you make in a month.

REGARDS,

MaJeStiic a.k.a the guy who helps feed your family

MaJeStiic,

Firstly, I have no idea what posts you are talking about. If you wish to send me the details in a PM then I will look into it.

Secondly I would have only deleted spam or posts that were not allowed under the forum rules.

As I stated if you want the matter reviewed then I am happy to do so.

Regards
Malreyn

[1387721] EDUDE [None] :: Sept. 8, 2012, 2:01 p.m.
WOW,,, I didnt realize til now how flagrant these mods are in deleting posts... SHAME

[1387726] Unknown :: Sept. 8, 2012, 2:04 p.m.
I personally see posts that detract from the issue at hand as spam. Just like your post EDUDE is attempting to do.

So please can we not get back on topic, which is 75% Ruby Prime Time Bonus not working.............

[1387728] Unknown :: Sept. 8, 2012, 2:06 p.m.
EDUDE wrote: »
WOW,,, I didnt realize til now how flagrant these mods are in deleting posts... SHAME

and if you are going to spam then it will be removed. This thread is about the ruby and should only be about that. Your previous post had no purpose to add the the topic being discussed. If you have a problem about having a post deleted please discuss it with me via PM so that this thread does not get cluttered.
Malreyn

[1387731] Franke_dk [None] :: Sept. 8, 2012, 2:09 p.m.
Sounds good, Neave...please keep us updated on what's going on.
Thx in advance.

[1387734] EDUDE [None] :: Sept. 8, 2012, 2:11 p.m.
Bunzy wrote: »
I personally see posts that detract from the issue at hand as spam. Just like your post EDUDE is attempting to do.

So please can we not get back on topic, which is 75% Ruby Prime Time Bonus not working.............

GG needs to get its house in order... If I owned the company I would be working on a Sat. and at the very least issue an official statement to the community. After the fallout from yesterday the owners/Mgrs dont appear to care.

[1387736] Unknown :: Sept. 8, 2012, 2:14 p.m.
Ok now we all know what you would do if you owned the company, as previously stated by us the issue is being addressed.

[1387737] EDUDE [None] :: Sept. 8, 2012, 2:15 p.m.
CM Malreyn wrote: »
and if you are going to spam then it will be removed. This thread is about the ruby and should only be about that. Your previous post had no purpose to add the the topic being discussed. If you have a problem about having a post deleted please discuss it with me via PM so that this thread does not get cluttered.
Malreyn

Thats fine, I understand. Im done posting to this forum from now on. So I will be out of your hair. Have fun putting out the fires with your super-soaker.

Warmest Regards,

EDUDE

[1387738] Baldrick (GB1) [None] :: Sept. 8, 2012, 2:17 p.m.
EDUDE wrote: »
GG needs to get its house in order... If I owned the company I would be working on a Sat. and at the very least issue an official statement to the community. After the fallout from yesterday the owners/Mgrs dont appear to care.

I think the main problem is that GGS work Monday to Friday and when these issues come up it usually seems to be on the weekend when there's nobody around. I suggest closing the game at 6pm on a Friday and opening again at 8am on a Monday. Then we can all have the weekend off :)

[1387741] EDUDE [None] :: Sept. 8, 2012, 2:21 p.m.
Bunzy wrote: »
Ok now we all know what you would do if you owned the company, as previously stated by us the issue is being addressed.

I never stated it before, but thank you for the prompt reply. I hope you have a swell weekend.

Cheers,

-E

[1387820] Neave (US1) [None] :: Sept. 8, 2012, 6:40 p.m.
Franke_dk wrote: »
Sounds good, Neave...please keep us updated on what's going on.
Thx in advance.

I will let you know what the upper management has to say after they receive our open letter to them.
I am speaking with CM Pinky through Private Messages, and the entire thread and its contents will be printed out to be given to the CEO of GGS on Monday. Any updates I receive from Pinky will be posted in here.

I have also saved a local copy to be sent by real mail in case there are any issues with the forum or the thread.

[1387824] Unknown :: Sept. 8, 2012, 6:46 p.m.
Hi all,

As Neave has stated above Pinky (and myself) will be looking to get some answers on Monday. We will make a community annoucement (as well as Pinky updating on the letter) as soon as a resolution has been discussed. I cannot promise at this stage that it will come on Monday, but as soon as we hear it I will make sure it is posted.

Regards,
Malreyn

[1388146] Neave (US1) [None] :: Sept. 9, 2012, 4:34 p.m.
Update September 9th
Third time a 75% offer comes up, and again it is not working

[1388155] serpentine3 [None] :: Sept. 9, 2012, 4:35 p.m.
new offer now sunday. guess what still doesnt wotk