Forum: empire-en
Board: [585] Technical Assistance
Topic: [77599] lost troops
[1409741]
MightyQwerty1 [None]
:: Oct. 27, 2012, 4:57 p.m.
I lost everything after an attack last night. This is the second time, both times were with the use of mauraders. I tried to use the support link above but it doesn't do anything or go anywhere. Now what?
[1409745]
Unknown
:: Oct. 27, 2012, 5:01 p.m.
Sorry are you saying that your missing troops are returning. Or that they have not returned. If they have not returned, please email GGS Support outlining all the details.
Apologies for the delay due to being inundated with tickets. If you have received an acknowledgement email and still require support please reply to the email stating so. Please do not send more than one email as it just causes further delays.
Please try link in above quote.
[1409752]
yoda5 [None]
:: Oct. 27, 2012, 5:13 p.m.
i lost about 29 troops after i sent out 2 attacks please help
[1409754]
nulle50 [None]
:: Oct. 27, 2012, 5:19 p.m.
goodgame empire nulle50 pohjoismaalainen 1 friday lost 78 troops after won
[1409787]
NeilW [None]
:: Oct. 27, 2012, 6:01 p.m.
I used that link and I'm still waiting... how long does it take?
[1409835]
Jo Todd [None]
:: Oct. 27, 2012, 8:31 p.m.
Problem of missing troops is not solved. Today after attacking a Robber baron castle I lost 6 troops out of 108, the remainder did not return to my main castle. Please sort this problem as I have already had trouble with recruits. it is time wasting and costly especially if you have used rubies to help out knights with their problems by buying pieces with the promise of travelling knights returning to your castle.In fact all of the travelling knights which cost rubies ergo cash have vanished.
Jo,
Jo,
[1409836]
Unknown
:: Oct. 27, 2012, 8:32 p.m.
I had the same issue, but they diserpered coming back from battle. contact support
[1409837]
windwalker1 [None]
:: Oct. 27, 2012, 8:35 p.m.
dont now why but i had traveling knights who all left, and then came back
[1409844]
evets4 [None]
:: Oct. 27, 2012, 8:47 p.m.
Did you contact Support? The link is http://support.goodgamestudios.com
[1409897]
garett245 [None]
:: Oct. 27, 2012, 11:05 p.m.
just contact support this is a bug they say they are working on it must be prsistent tho cause its been this way for months i still havent gotten my guys back after i lost them not like i need em anymore but if u contact them at least they will know good luck i hope u get ur guys back
[1409905]
Latsyrc [None]
:: Oct. 27, 2012, 11:28 p.m.
I won the battle with 102 troops remaining. The troops did not return and the relic it said i found, it did not give that to me either. This is the 2nd time in 8 days that i have lost over 100 troops after winning a battle.
[1409908]
garett245 [None]
:: Oct. 27, 2012, 11:31 p.m.
well at least i know im not completeing tht map lol u can message support and they will get you your troops back i hope all goes well for you
[1409932]
Prince Mike [None]
:: Oct. 28, 2012, 12:42 a.m.
Issue is still happening... lost a bunch of troops... can I get them back?
[1409947]
Kings4 [None]
:: Oct. 28, 2012, 2:04 a.m.
same thing for me
[1409966]
MightyQwerty1 [None]
:: Oct. 28, 2012, 3:13 a.m.
[1409975]
Weat18 [None]
:: Oct. 28, 2012, 5:19 a.m.
I lost 13 maruders 2 days ago and still haven't got them back after emailing support last time I'm spending rubies on troops
[1409978]
Qin Shi [None]
:: Oct. 28, 2012, 5:35 a.m.
It takes up to weeks for support to reply to you, much less return the troops
This is a bug. I think you sent units for attacking overnight. Usually, they disappear at night. This never happened to me, but it happened on my friend. He lost over 1000 units because of this.
AND use search to find this article about the same thing!
This is a bug. I think you sent units for attacking overnight. Usually, they disappear at night. This never happened to me, but it happened on my friend. He lost over 1000 units because of this.
AND use search to find this article about the same thing!
[1410011]
bnbrocks [None]
:: Oct. 28, 2012, 9:41 a.m.
I've just had the same problem. Off to email support now.
[1410061]
ed_thomas [None]
:: Oct. 28, 2012, 2:52 p.m.
I absolutely hate this bug I was under attack from a robber baron castle I won then I read my report and lost no troops then I went to train troops all of my defence troops had vanished
[1410208]
Punk Thug (US1) [None]
:: Oct. 29, 2012, 12:51 a.m.
I lost a bunch. Two armies, 399 and 354, after they both won. Then they disappeared.