Forum: empire-en
Board: [816] News from the world of Empire
Topic: [320602] Berimond Issues 08.10.16
[4587570]
eibbed62 (AU1) [AU1]
:: Oct. 10, 2016, 11:52 p.m.
@cmEvoke
Since I'm not a really big player during the week, I was really looking forward to the bags of construction material (the ones that aren't farming tools), and the coins. I had just finished building my camp and army to an acceptable level spent a heap on auxilliaries, and was all ready to settle in for some serious looting. What a big disappointment to find that Beri was over before I had really had much of a chance to get into it properly.
Hope the compensation will be worth it.
Regards,
Debbie
Since I'm not a really big player during the week, I was really looking forward to the bags of construction material (the ones that aren't farming tools), and the coins. I had just finished building my camp and army to an acceptable level spent a heap on auxilliaries, and was all ready to settle in for some serious looting. What a big disappointment to find that Beri was over before I had really had much of a chance to get into it properly.
Hope the compensation will be worth it.
Regards,
Debbie
[4587573]
sampingan2 (ASIA1) [ASIA1]
:: Oct. 11, 2016, 12:01 a.m.
i was top 50, but i didnt get reward. why?
[4587713]
ramcharger (US1) [US1]
:: Oct. 11, 2016, 4:31 a.m.
GGE will have no motivation to improve anything until you hit them in the pocketbook. As long as everyone keeps sending them money (buying rubies) they will not change or improve. Stop buying rubies and you will see some change. Don't complain, take some action.
[4587819]
CM Evoke [None]
:: Oct. 11, 2016, 9:26 a.m.
Hey guys,
The reason we have not yet sent out a compensation is because the team will fully focus on identifying and resolving the root cause of the issues we suffered recently as mentioned previously.
This means that their resources will be used on this and it's difficult for us to estimate a time in which we will have a solution. I assure you, as soon as I have new information I will share it with you.
Our apologies for the delay.
- Rosie
The reason we have not yet sent out a compensation is because the team will fully focus on identifying and resolving the root cause of the issues we suffered recently as mentioned previously.
This means that their resources will be used on this and it's difficult for us to estimate a time in which we will have a solution. I assure you, as soon as I have new information I will share it with you.
Our apologies for the delay.
- Rosie
[4587836]
BFC (GB1) [None]
:: Oct. 11, 2016, 9:43 a.m.
CM Evoke said:Hey guys,
The reason we have not yet sent out a compensation is because the team will fully focus on identifying and resolving the root cause of the issues we suffered recently as mentioned previously.
This means that their resources will be used on this and it's difficult for us to estimate a time in which we will have a solution. I assure you, as soon as I have new information I will share it with you.
Our apologies for the delay.
- Rosie
????????? Your too busy to sort out compensation......Your too busy on the weekends to sort out your mess.........Your too busy to answer peoples tickets...........???????
[4587845]
Haizaki Ryouhei (IN1) [IN1]
:: Oct. 11, 2016, 10:02 a.m.
Is there anything for which you're not busy? other than the same ol melodrama?
[4587848]
hamsters1 (GB1) [GB1]
:: Oct. 11, 2016, 10:12 a.m.
While i'm cautiously optimistic you are all working on resolving the bug, you have known about this since the weekend surely a interim token gesture of a few tools etc. would have been an idea especially as it could potentially take weeks for you to work out whats causing these problems.
[4587873]
terminato (FR1) (Banned) [FR1]
:: Oct. 11, 2016, 11:01 a.m.
Entre envoyer les recompenses pour les joueurs et l identification des Problemes je vois pas le rapport,pour tarder a dédomager les joeurs..
[4587884]
ang1243 (GB1) [GB1]
:: Oct. 11, 2016, 11:22 a.m.
https://community.goodgamestudios.com/empire/fr/discussionsterminato (FR1) said:Entre envoyer les recompenses pour les joueurs et l identification des Problemes je vois pas le rapport,pour tarder a dédomager les joeurs..
[4587886]
granddad best (GB1) [None]
:: Oct. 11, 2016, 11:26 a.m.
you come on once a day to tell us you are working on the problem and allways say compo will be given the next day first it was compo on monday then oh we working on it will be tuesday now weds and so on your game works well enough to take the 10 % off the gallantry rank every day so we want all the gallantry points put bak as they were before the event ended and at the very east you should stop taking more off on a daily basis you taking what we have no chance of replacing
[4587894]
Haizaki Ryouhei (IN1) [IN1]
:: Oct. 11, 2016, 11:33 a.m.
Wow.. i never thought about that.
Yes. Granddad best is right.
Return our gallantry points that we lost in these few days, Give us troops and tools, and start bm again.
Thats the least you can do you know.
Yes. Granddad best is right.
Return our gallantry points that we lost in these few days, Give us troops and tools, and start bm again.
Thats the least you can do you know.
[4587928]
Osiris (GB1) [GB1]
:: Oct. 11, 2016, 11:59 a.m.
Look I know people want their compensation and they want it NOW. But if GGS gives something out as an interim measure whilst they work on the full compo package people will only complain about it and ridicule their efforts, so it's kind of heads you win tails they lose kinda situation. Give them a chance. Better they come up with an equitable solution (and it will never satisfy everyone however you cut it). And as for the programming, yes they have messed up yet again, but I would rather they concentrated their efforts and sorted it out properly once and for all than apply a sticking plaster that doesnt really solve the problem. In the long run a properly prepared fix is going to be better than a patch.
I am as frustrated by this situation as anyone else and just as fed up of the continual stream of fiascos, but I am optimistic that sooner or later GGS will have to accept that they are trying to do too much on a shoe-string and will start to do things properly. One doesn't deliberately set out to destroy a multi-million dollar business; we can only hope they have reached the lowest point of the slump and can now start to work their way back up to having the great game this used to be, and more.
I am as frustrated by this situation as anyone else and just as fed up of the continual stream of fiascos, but I am optimistic that sooner or later GGS will have to accept that they are trying to do too much on a shoe-string and will start to do things properly. One doesn't deliberately set out to destroy a multi-million dollar business; we can only hope they have reached the lowest point of the slump and can now start to work their way back up to having the great game this used to be, and more.
[4587947]
granddad best (GB1) [None]
:: Oct. 11, 2016, 12:29 p.m.
i am not asking for tools and troops as compo and it was they who said they would give it out on monday then tuesday not us should not say things that cant back up, and i dont even want troops and tools i can make my own but i do want my gallantry points put back up as them i can make better troops
[4587974]
Rϊснϊε Rϊсн (IN1) [None]
:: Oct. 11, 2016, 12:59 p.m.
I don't care about troops or tools like many others here i completed the set already and teched it all i need is the galantary points , so just like @granddad best (GB1) suggest turn back gallantary points to how they were when berimond ended and start it again (obviously only as soon as you fixed it).
Greetings : RR
Greetings : RR
[4588001]
Osiris (GB1) [GB1]
:: Oct. 11, 2016, 1:20 p.m.
I believe that gallantry points being reset is one thing they cannot do. and surely you would have less because you might have obtained some during the event, however short. The best solution is to fix Beri as soon as possible and then run it again with regard to GP. Other forms of compensation could then be issued to help recompense for time, effort and so on spent during the event. However there is no magic wand to give everyone everything they have won, worked for, etc so whatever they do give, there will be people feeling short-changed. Whilst I am not condoning the fiasco, I think we need to be realistic in our expectations regarding the compensation. And hope that the future game is less buggy. THAT would be a good result
[4588024]
Chris2307 (GB1) [None]
:: Oct. 11, 2016, 1:37 p.m.
Osiris (GB1) said:I believe that gallantry points being reset is one thing they cannot do. and surely you would have less because you might have obtained some during the event, however short. The best solution is to fix Beri as soon as possible and then run it again with regard to GP. Other forms of compensation could then be issued to help recompense for time, effort and so on spent during the event. However there is no magic wand to give everyone everything they have won, worked for, etc so whatever they do give, there will be people feeling short-changed. Whilst I am not condoning the fiasco, I think we need to be realistic in our expectations regarding the compensation. And hope that the future game is less buggy. THAT would be a good result
Agree with this. It's not ideal but they need to run Berimond again ASAP so we have an opportunity to claw back some gallantry points.
[4588028]
granddad best (GB1) [None]
:: Oct. 11, 2016, 1:42 p.m.
yes they would have gone down but point is they would have been a bloody site higher to start with now next time it starts we all starting in a worse position than it would have been, and if they can still take gp off they can sure as hell put it back on, whole event is a farce when was the last time you ever had a winner in the past one side allways won not now
[4588115]
CM Evoke [None]
:: Oct. 11, 2016, 2:53 p.m.
Hey guys,
The compensation has been posted here. We would be happy to hear your feedback in this thread so that we may collect it and forward it to the team.
- Rosie
The compensation has been posted here. We would be happy to hear your feedback in this thread so that we may collect it and forward it to the team.
- Rosie
[4588120]
Chris2307 (GB1) [None]
:: Oct. 11, 2016, 2:56 p.m.
@CM Evoke
Hi Rosie,
Personally, I am not that bothered about tools or troops. I am more concerned about my gallantry title so would like to know if you are looking in to starting a new Berimond event as soon as possible?
Hi Rosie,
Personally, I am not that bothered about tools or troops. I am more concerned about my gallantry title so would like to know if you are looking in to starting a new Berimond event as soon as possible?
[4588169]
Haizaki Ryouhei (IN1) [IN1]
:: Oct. 11, 2016, 3:26 p.m.
Wow GGE.
You really do know how to rip off your customers dont you?
Seriously? 100 demons and deathlies? and those fleabites of tools, which we would get in the reward anyway? and what are the first two lines? Sounded super vague to me
You really do know how to rip off your customers dont you?
Seriously? 100 demons and deathlies? and those fleabites of tools, which we would get in the reward anyway? and what are the first two lines? Sounded super vague to me