Goodgame Studios forum archives

Forum: empire-en
Board: [818] General Discussion
Topic: [302283] Bugs - False Advertising - Shocking Resolutions

[4332852] CM Arcanine [None] :: March 7, 2016, 3:50 p.m.
@UltraFlavoured (GB1) That's not 100% right now (the response from Support). I'll hopefully have something concrete within the next hour or two though, to properly clarify.

@Swifty McGilla (GB1) Hang on to those. I'm not entirely sure what's going to happen at the moment, but I'll try to let you know as soon as I can.

Best regards,

Steve.

[4332884] Swifty McGilla (GB1) [None] :: March 7, 2016, 3:57 p.m.
@UltraFlavoured (GB1) That's not 100% right now (the response from Support). I'll hopefully have something concrete within the next hour or two though, to properly clarify.

@Swifty McGilla (GB1) Hang on to those. I'm not entirely sure what's going to happen at the moment, but I'll try to let you know as soon as I can.

Best regards,

Steve.
Hi steve

Just i don't want to now carry on here in berimond if going to effect me getting my original reward. is it currently classed as a seperate event as stands?

if i now continue will this effect me getting my original reward for first place?

don't mean to be a pain, just a little confused. but obviously alot of others are continuing can i and still get my original reward?

regards Andy

[4332903] CM Arcanine [None] :: March 7, 2016, 4:01 p.m.
@Swifty McGilla (GB1) No problem at all buddy, I'm here to help so don't be afraid to ask :)

The events are not being treated as separate, as it stands. If you continue in this event and reach the top position, you will be granted the rewards accordingly. Right now, it seems like players that were at the top on Sunday will not automatically receive rewards automatically (since the event didn't end), but we're looking into alternative options.

Regards,

Steve.

[4332943] commando (US1) [US1] :: March 7, 2016, 4:13 p.m.
keep spending rubies and maybe you will get your prizes

[4333011] UD1 (INT1) [INT1] :: March 7, 2016, 4:35 p.m.
http://prntscr.com/acc9jf
I spent so much to win , i feel ashamed for doing it , but now it posible if someone takes over from me , I wont get the hero . Besides being stupid for getting tied into this berimond ,and now i may not get anything , i need to leave this game.

So sad because i was so happy with this game , and it helped me so much with my pain management , and lately it was such a big distraction , i guest theres no fool like an old fool.

[4333053] Tatu9 (SKN1) [None] :: March 7, 2016, 4:51 p.m.
Completely stupid hustle GG. It is necessary to put the GG boycott because of the greed of money.

[4333064] Stalker (GB1) [None] :: March 7, 2016, 4:56 p.m.
@Swifty McGilla (GB1) No problem at all buddy, I'm here to help so don't be afraid to ask :)

The events are not being treated as separate, as it stands. If you continue in this event and reach the top position, you will be granted the rewards accordingly. Right now, it seems like players that were at the top on Sunday will not automatically receive rewards automatically (since the event didn't end), but we're looking into alternative options.

Regards,

Steve.


[4333096] UltraFlavoured (GB1) [GB1] :: March 7, 2016, 5:02 p.m.
@CM Arcanine 
What we are all waiting and wanting Steve to announce is...
If your not automatically given your rewards - We will do our utmost to make sure you get what you deserve.
For you inconvenience and gesture of good will for our constant mistake which we are actively trying to fix heres 'x' to say thank you.

Thats what good customer services would provide at a bare minimum , lets see if they value your customers with actions rather than false promises in words.

@BIGTtheMULLER - I Sincerely hope you get first prize , congratulations on your efforts.

~Ultra



[4333101] Swifty McGilla (GB1) [None] :: March 7, 2016, 5:03 p.m.
@Swifty McGilla (GB1) No problem at all buddy, I'm here to help so don't be afraid to ask :)

The events are not being treated as separate, as it stands. If you continue in this event and reach the top position, you will be granted the rewards accordingly. Right now, it seems like players that were at the top on Sunday will not automatically receive rewards automatically (since the event didn't end), but we're looking into alternative options.

Regards,

Steve.
Hi steve,

Great that then really isn't it so you can take advantage of a glitch, and basically cheat, and when event ends and you overtake someone you will automatically get the reward but those that genuinely finished in there positions are having to wait and are basically not guaranteed to get there reward especially if cudn't screen shot, luckily i did as 49.7 day started but for those that couldn't i truly feel sorry for.

So obviously cheating and taking advantage of a glitch does pay off. that is so wrong.

fair enuf, i can't blame people for taking advantage cos of your constant screw ups at gge.

all i can say is us genuine winners and positional people best get compensated largely, what a joke!

Event shudda just been ended and correct rewarding given

by looks of it best getting playing beri then is what your saying

complete joke!

[4333152] tyrrell (GB1) [GB1] :: March 7, 2016, 5:19 p.m.
I never comment on the forums But enough is enough . never ask much but to given what was earned , its like this if i dont get what i earned with the proof of my placing in beri which is here-  http://prntscr.com/accs26 i will be saying good bye to gge lessons not learnt from nomads , extending it to Wednesday is a joke event ended Sunday 8:30 now pay up simple, had enough been robbed and having to contact support for x,y,z for what i have earned cop on pay up fix it leave it alone for 6 months and let the players play and not have to deal with update after update bug after bug its becoming a mess and no longer enjoyable to play. Wake Up GGS !!!!




[4333184] Swifty McGilla (GB1) [None] :: March 7, 2016, 5:30 p.m.
I never comment on the forums But enough is enough . never ask much but to given what was earned , its like this if i dont get what i earned with the proof of my placing in beri which is here-  http://prntscr.com/accs26 i will be saying good bye to gge lessons not learnt from nomads , extending it to Wednesday is a joke event ended Sunday 8:30 now pay up simple, had enough been robbed and having to contact support for x,y,z for what i have earned cop on pay up fix it leave it alone for 6 months and let the players play and not have to deal with update after update bug after bug its becoming a mess and no longer enjoyable to play. Wake Up GGS !!!!



I agree mate its a joke and quite frankly the fact there still running the glitched one just rubs it in our face when ya see people overtake you, spent alot of time and rubies to get first but cos i havnt took advantage of the glitch i am now second.

It's a Joke and shuuda been ended first thing this morning

[4333220] UltraFlavoured (GB1) [GB1] :: March 7, 2016, 5:40 p.m.
Just in case you've missed the announcement :smile: 
https://community.goodgamestudios.com/empire/en/discussion/302388/issues-with-the-berimond-event-07-02-2016#latest

It has been extended to Wednesday 9.59 AM CET.
Hopefully players will still be rewarded what they previously got plus what they receive, less painful this way.

@Swify McGilla I agree it should of - but no doubt would of caused more issues , a we have all come to realise , anything to do with GGS is painful and hard to swallow. I would use an analogy but I am sure Steve would just delete. :disappointed: 

~Ultra


[4333239] Batten (GB1) [GB1] :: March 7, 2016, 5:44 p.m.

"Users are obliged to abstain from any measure which may compromise or interrupt the proper functioning of Goodgame Studios' websites, any individual services and/or offers there, or its online and mobile games."  

That is what the terms and conditions state.  I'd take the view that players who continued to hit in Berimond did so knowing their actions would change the results and "compromise and interrupt the proper functioning of the game" i.e. the the provision of rewards to the players who earned them within the timescale specified.  

I point blank will not be undertaking any further hits in Berimond and have not done so since the event finished.  I simply wouldn't want to improve my position under these circumstances and I don't believe GGE so be financially benefitting from the mistake.  You have the 90% game provision in their.  Take the game down and fix the problem then put it back up.  

Rewarding players for exploiting a bug isn't any sort of answer.  They point blank should not get rewards they didn't earn.  A significant number of players stopped playing yesterday and haven't hit since and are now being penalised astonishing.  


[4333282] tyrrell (GB1) [GB1] :: March 7, 2016, 5:56 p.m.
Well that settles it then best of luck GGS , not good enough , players meet what u ask for in return for rewards by a time YOU set not the players asking myself how many more times Is this gonna happen and is it worth the effort anymore - well the answer is NO. reach top 50 by Sunday 08:30 and we will give you x,y and z but there a slight chance we might make a mess of things again so prepare yourself for another 3 days of it and get nothing of what you already earned great deal well done GGS starting to wonder what the S stands for on the end of goodgame and it certainly aint studios :open_mouth: 

[4333283] Swifty McGilla (GB1) [None] :: March 7, 2016, 5:57 p.m.

"Users are obliged to abstain from any measure which may compromise or interrupt the proper functioning of Goodgame Studios' websites, any individual services and/or offers there, or its online and mobile games."  

That is what the terms and conditions state.  I'd take the view that players who continued to hit in Berimond did so knowing their actions would change the results and "compromise and interrupt the proper functioning of the game" i.e. the the provision of rewards to the players who earned them within the timescale specified.  

I point blank will not be undertaking any further hits in Berimond and have not done so since the event finished.  I simply wouldn't want to improve my position under these circumstances and I don't believe GGE so be financially benefitting from the mistake.  You have the 90% game provision in their.  Take the game down and fix the problem then put it back up.  

Rewarding players for exploiting a bug isn't any sort of answer.  They point blank should not get rewards they didn't earn.  A significant number of players stopped playing yesterday and haven't hit since and are now being penalised astonishing.  

I agree totally, and am not participating now like you say havnt yet was going too but its cheating out right cheating i mean i was in 1st palce anyway and the fact that has been took off me and am now 2nd in this glitched event is quite frankly rubbing it in our face.

Now Steve has said they will get rewards for taking advantage out of a glitch, will get the reward too that is shocking. Yet we genuine ones are being penalised as have not yet recieved our rewards. it should of been taken down first thing this morning. if these people that are taking advantage of the glitch and will still be given the rewards for purposely doing so then us that were originally in them position shud be heavilycompensated as it is a joke that you at gge are encouraging people to do it



[4333299] Swifty McGilla (GB1) [None] :: March 7, 2016, 6:01 p.m.
Just in case you've missed the announcement :smile: 
https://community.goodgamestudios.com/empire/en/discussion/302388/issues-with-the-berimond-event-07-02-2016#latest

It has been extended to Wednesday 9.59 AM CET.
Hopefully players will still be rewarded what they previously got plus what they receive, less painful this way.

@Swify McGilla I agree it should of - but no doubt would of caused more issues , a we have all come to realise , anything to do with GGS is painful and hard to swallow. I would use an analogy but I am sure Steve would just delete. :disappointed: 

~Ultra

Cheers mate,

I didnt notice that announcement

yes i see your point may of caused more problems but for steve to then say people who have took advantage will get the rewards too is wrong.

regards

Andy

[4333313] Aranruth (HIS1) [None] :: March 7, 2016, 6:04 p.m.
Estimados: yo A Falta de 8 horas del termino de evento me encontraba en El Primer Puesto de Mi categoría y 22 en el generral Habia Realizado La compra de 255.000 rubíes Los Cual ocupe En Este evento, el Cambio en la Cantidad de dias para el termino del evento es Un fraude, me estafaron Dado Que yo debi Obtener las Recompensas del 1er Lugar de mi categoría, la Cual aun Poseo Pero  a un Coste mayor de Rúbies y Tiempo invertido exijo la UNA COMPENSACION Como Cliente, en estos momentos los Administradores no Existe solo les Importa recaudar mi Dinero y estafarme, Expreso mis molestias abiertamente Goodgame imperio me estafaron UDS 

[4333322] Swifty McGilla (GB1) [None] :: March 7, 2016, 6:06 p.m.
After now seeing that announcement may as well carry on, i screen shotted my original position as this started again i just hope i get compensated for my original first place as now in second and am not spending more rubies to get my first back, but fact he will be getting reward too is disgusting on ggs part. and we genuine ones have wait. 

i hope they compensate well as its a joke

[4333600] Mario999 (GB1) [GB1] :: March 7, 2016, 7:58 p.m.
Done with this , to say its to carry on and will look into what happens to the people who where on top on Sunday is frankly Bolloxs, I spent £50 on rubies over the weekend (which they can check)  and bought berri carts and tools to be top 50 at the end then others who spent sod all will also get it because its over a longer period just kicked me in the bolloxs to be fair.

you just changed the rules on a challenge and as such have to refund anything spent on that challenge.

Done and dusted here.

[4333638] UltraFlavoured (GB1) [GB1] :: March 7, 2016, 8:16 p.m.
GGS must know by now they need to up their game on how players rewards rewards and good will gestures ,
They must understand they have used all their 'get out of jail free' cards.

As Steve mentioned, The game will reward the players in those places at 9.59 am CET automatically , leaving players who won them in the first place 8.30 am GMT when it actually ended to be given those rewards individually

As @Batten (GB1) has mentioned players are now exploiting a bug as it was mentioned that this was not  meant to happen. Double standards.

Lets just hope they just do the right thing. They know what the right thing is. 
~Ultra