Forum: empire-en
Board: [818] General Discussion
Topic: [302283] Bugs - False Advertising - Shocking Resolutions
[4332559]
Chris2307 (GB1) [None]
:: March 7, 2016, 2:31 p.m.
I think a fix is quite simple Steve.
Honour the correct rewards to those who finished in top 50 and top 100 (and the top place) at the time the event was due to finish. Anyone else who has continued to attack will have benefited from additional time to get the rewards along the bottom and to increase their gallantry title so it's not exactly like they have lost out if they have chosen to sneak their way in to the top 100 and top 50 spots.
Honour the correct rewards to those who finished in top 50 and top 100 (and the top place) at the time the event was due to finish. Anyone else who has continued to attack will have benefited from additional time to get the rewards along the bottom and to increase their gallantry title so it's not exactly like they have lost out if they have chosen to sneak their way in to the top 100 and top 50 spots.
[4332565]
Swifty McGilla (GB1) [None]
:: March 7, 2016, 2:32 p.m.
Cheers steve,
I hope so, yes i can take advantage like most people and carry on but of my personal opinion i dn't like to cheat and take advantage of a glitch, but thats the way i play anygame to have the satisfaction of doing it without cheating.
As much as i feel we should get what we can from gge with the constant mess up's.
I just hope it gets sorted a.s.a.p and people compensated too, we have troops stuck there and also being attacked and losing troops is another issue as already lost over 100 due to being attacked since.
Regards
Andy
I hope so, yes i can take advantage like most people and carry on but of my personal opinion i dn't like to cheat and take advantage of a glitch, but thats the way i play anygame to have the satisfaction of doing it without cheating.
As much as i feel we should get what we can from gge with the constant mess up's.
I just hope it gets sorted a.s.a.p and people compensated too, we have troops stuck there and also being attacked and losing troops is another issue as already lost over 100 due to being attacked since.
Regards
Andy
[4332636]
UltraFlavoured (GB1) [GB1]
:: March 7, 2016, 2:49 p.m.
@Philt123 (GB1) It doesn't let you participate at all? That is a joke. Leaves it open to happen to players when the event is running in future.
Whats happened in Berimond has happened. Youll come to some sort of very poor way of a solution for players - giving the bare minimum you possibly can get away with. BUT
Are GoodGame Studios looking to future to stop all this from happening in events? Like really not just a yes because you dont want to look bad.
I have been here twice now within 40days about bugs within this game that effect countless customers - Its either time to Fix what you have then create new content OR carry on the way you are and when problem occurs - GIVE CUSTOMERS WHAT IT OWED , Give customers a 'Good Will Sorry For The Inconvenience ' Gift follow by an incentive to carry on playing the game.
You are losing customers 2 customers have left from my alliance alone.
~Ultra
Whats happened in Berimond has happened. Youll come to some sort of very poor way of a solution for players - giving the bare minimum you possibly can get away with. BUT
Are GoodGame Studios looking to future to stop all this from happening in events? Like really not just a yes because you dont want to look bad.
I have been here twice now within 40days about bugs within this game that effect countless customers - Its either time to Fix what you have then create new content OR carry on the way you are and when problem occurs - GIVE CUSTOMERS WHAT IT OWED , Give customers a 'Good Will Sorry For The Inconvenience ' Gift follow by an incentive to carry on playing the game.
You are losing customers 2 customers have left from my alliance alone.
~Ultra
[4332637]
Swifty McGilla (GB1) [None]
:: March 7, 2016, 2:49 p.m.
Steve
Quick question then is this now classed as a seperate event?
If so, and i now start attcking watchtowers will i still get my original 1st place reward? as previously stated and have the screen shot from when 3 day ended to me losing 1st position will i still get it if i now continue in this event if now classed as a seperate event, therefore i feel i wnt be cheating.
Yes i understand from in another thread, that it may or may not continue but if i was too now continue, as havn't since the 3 day ended will i still get my 1st place?
regards
Andy
Quick question then is this now classed as a seperate event?
If so, and i now start attcking watchtowers will i still get my original 1st place reward? as previously stated and have the screen shot from when 3 day ended to me losing 1st position will i still get it if i now continue in this event if now classed as a seperate event, therefore i feel i wnt be cheating.
Yes i understand from in another thread, that it may or may not continue but if i was too now continue, as havn't since the 3 day ended will i still get my 1st place?
regards
Andy
[4332639]
Philt123 (GB1) [GB1]
:: March 7, 2016, 2:50 p.m.
Well to me the solution is obvious pay the rewards based on sunday morning at 8:30 am anything other than that is just plain wrong especially as some players can still play the event and some cant.
Lets give GGE the chance to do the right thing, will be a first time for everything i guess.
Lets give GGE the chance to do the right thing, will be a first time for everything i guess.
[4332653]
cheza2000 (GB1) [GB1]
:: March 7, 2016, 2:53 p.m.
I have seen a support reply that says ending sometime later this week? You need to provide a full answer to all not in bits. I killed off all my aux in untooled hits to maximise gallantry points! I expect to receive the awards i earned on the advertised event. The same event I spent money and time on to achieve.
[4332657]
CM Arcanine [None]
:: March 7, 2016, 2:54 p.m.
@UltraFlavoured (GB1) It's definitely a high priority of ours to get these events sorted properly for the future. We really want the events to run smooth for you guys so you can continue to have fun with them. I know the past few weeks haven't been spectacular, but we're definitely working on some improvements right now.
@Swifty McGilla (GB1) Right now it's not certain as to what will happen regarding the rewards for the top spots when the event was supposed to end, but it seems that since the event is still running, points are still being collected. This means that when the event does end, whoever is in the rankings at that point will receive rewards.
Right now we're looking at how we should go about ending the event, and more importantly, rewarding the players that were in the top spots when the event ended originally.
Regards,
Steve.
@Swifty McGilla (GB1) Right now it's not certain as to what will happen regarding the rewards for the top spots when the event was supposed to end, but it seems that since the event is still running, points are still being collected. This means that when the event does end, whoever is in the rankings at that point will receive rewards.
Right now we're looking at how we should go about ending the event, and more importantly, rewarding the players that were in the top spots when the event ended originally.
Regards,
Steve.
[4332658]
Swifty McGilla (GB1) [None]
:: March 7, 2016, 2:56 p.m.
I agree, because if to be honest the way it's going i am along with many others sick of it and contemplating on stopping playing.UltraFlavoured (GB1) said:@Philt123 (GB1) It doesn't let you participate at all? That is a joke. Leaves it open to happen to players when the event is running in future.
Whats happened in Berimond has happened. Youll come to some sort of very poor way of a solution for players - giving the bare minimum you possibly can get away with. BUT
Are GoodGame Studios looking to future to stop all this from happening in events? Like really not just a yes because you dont want to look bad.
I have been here twice now within 40days about bugs within this game that effect countless customers - Its either time to Fix what you have then create new content OR carry on the way you are and when problem occurs - GIVE CUSTOMERS WHAT IT OWED , Give customers a 'Good Will Sorry For The Inconvenience ' Gift follow by an incentive to carry on playing the game.
You are losing customers 2 customers have left from my alliance alone.
~Ultra
this weekend i have purchased a horror offer and not received the horrors on offer or the tools. Now this and previous problems as well it's getting a joke.
so as well as not getting rewards for first place in beri, i am having to contact support asking where the hell is my offer.
Problem after problem, one things for sure once these 2 things are sorted i certainly will not be purchasing rubies no more until i see a massive improvement or at least some
[4332660]
Philt123 (GB1) [GB1]
:: March 7, 2016, 2:56 p.m.
No Ultra, I cant get into the event at all, not since i logged in this morning, it just says the event has finished and troops will be shipped back to main castle soon. The clouds on overview screen are back over the berri section. But obviously i have no troops back or any tools back nor can i continue to play the event. I have to get other players that can enter the event to tell me that my ranking is slipping down and down.
So every hour that goes by that situation become worse. Unfortunatly as with most of these fixes timining is of the essance, which seems to be sadly lost I am afraid.
If i dont get the reward I worked to get, which happens to be the last piece of berri equipment i need I will be mighty pissed. I would be very very easy to keep top 50 if i could actually compete in the event. whioch i could during the origional event.
We will see, I will give GGE the benefit of the doubt to do the right thing here. its obvious to everyone what that should be, but I dont hold out much hope, doesnt seem to be GGE's strong point.
So every hour that goes by that situation become worse. Unfortunatly as with most of these fixes timining is of the essance, which seems to be sadly lost I am afraid.
If i dont get the reward I worked to get, which happens to be the last piece of berri equipment i need I will be mighty pissed. I would be very very easy to keep top 50 if i could actually compete in the event. whioch i could during the origional event.
We will see, I will give GGE the benefit of the doubt to do the right thing here. its obvious to everyone what that should be, but I dont hold out much hope, doesnt seem to be GGE's strong point.
[4332671]
Philt123 (GB1) [GB1]
:: March 7, 2016, 3:01 p.m.
Steve do you know some players cant get into the event? so if you are thinking that a soloution is to just let it run a few days longer its not that straight forward? as some players are locked out now but were in origionally. So you cant unfortunatly just let it run, how are you going to compensate those players? you cant really have anevent were some players can play for 2 days and some for 5 or 6 can you.
[4332672]
CM Arcanine [None]
:: March 7, 2016, 3:02 p.m.
Hey Phil,Philt123 (GB1) said:Steve do you know some players cant get into the event? so if you are thinking that a soloution is to just let it run a few days longer its not that straight forward? as some players are locked out now but were in origionally. So you cant unfortunatly just let it run, how are you going to compensate those players? you cant really have anevent were some players can play for 2 days and some for 5 or 6 can you.
Could you let me know what happens when you try to get in to the event? If you've got a screenshot, that'd be super helpful.
Cheers again,
Steve.
[4332703]
Philt123 (GB1) [GB1]
:: March 7, 2016, 3:06 p.m.
This is what i get if i try to go in through the tent outside the castle
http://prntscr.com/acb85b
This is my list of castles
http://prntscr.com/acb8i9
As you can see the berrimond castle has now disapeared from the list
This is the overview screen
http://prntscr.com/acb8xt
As you can see berrimond is now covered in cloud again
But as you can see the berrimond castillian slot is still there!!!!!
http://prntscr.com/acb9f9
So its a bit broken!!!
http://prntscr.com/acb85b
This is my list of castles
http://prntscr.com/acb8i9
As you can see the berrimond castle has now disapeared from the list
This is the overview screen
http://prntscr.com/acb8xt
As you can see berrimond is now covered in cloud again
But as you can see the berrimond castillian slot is still there!!!!!
http://prntscr.com/acb9f9
So its a bit broken!!!
[4332722]
CM Arcanine [None]
:: March 7, 2016, 3:10 p.m.
Thanks for the screenshots Phil, much appreciated!
I'll pass this on right now and get the team to take a look into it.
Much obliged,
Steve.
I'll pass this on right now and get the team to take a look into it.
Much obliged,
Steve.
[4332775]
UltraFlavoured (GB1) [GB1]
:: March 7, 2016, 3:22 p.m.
@Philt123 (GB1) That is pretty harsh.. On a personal note 2 events note have massively affected you personally , hard pill to swallow.
Steve , does the information supplied by the support staff hold water?
http://prntscr.com/acbev3
Sometime during the week ? Or is this the information you was waiting to be a bit more concrete before announcing ?
~Ultra
Steve , does the information supplied by the support staff hold water?
http://prntscr.com/acbev3
Sometime during the week ? Or is this the information you was waiting to be a bit more concrete before announcing ?
~Ultra
[4332807]
Rajan37 (IN1) [None]
:: March 7, 2016, 3:29 p.m.
That's strange.Philt123 (GB1) said:This is what i get if i try to go in through the tent outside the castle
http://prntscr.com/acb85b
This is my list of castles
http://prntscr.com/acb8i9
As you can see the berrimond castle has now disapeared from the list
This is the overview screen
http://prntscr.com/acb8xt
As you can see berrimond is now covered in cloud again
But as you can see the berrimond castillian slot is still there!!!!!
http://prntscr.com/acb9f9
So its a bit broken!!!
[4332809]
Philt123 (GB1) [GB1]
:: March 7, 2016, 3:29 p.m.
Ok steve sorted and i am back in thanks
[4332829]
UltraFlavoured (GB1) [GB1]
:: March 7, 2016, 3:35 p.m.
@Philt123 (GB1) Did they have fixed it or you got in by yourself?
If they did it - Please remove me and give me whats I won - Thanks
~Ultra
If they did it - Please remove me and give me whats I won - Thanks
~Ultra
[4332834]
Swifty McGilla (GB1) [None]
:: March 7, 2016, 3:38 p.m.
hi steve,
well here is two screen shots of when beri first ended the original one.
http://prntscr.com/abxhmc
http://prnt.sc/ac51m2
here is a screen shot of now
http://prnt.sc/acbmer
so if i carry on in this new event for coin until ends, will i still get my first place rewards?
regards andrew
well here is two screen shots of when beri first ended the original one.
http://prntscr.com/abxhmc
http://prnt.sc/ac51m2
here is a screen shot of now
http://prnt.sc/acbmer
so if i carry on in this new event for coin until ends, will i still get my first place rewards?
regards andrew
[4332849]
BigBear (SKN1) [None]
:: March 7, 2016, 3:49 p.m.
I saved the screenshot, so the proof is in a safe place.
I'm still waiting prize, so
Rectify error!
I'm still waiting prize, so
Rectify error!
[4332851]
DaveHero0 (GB1) [GB1]
:: March 7, 2016, 3:50 p.m.
Are there actually any developers at GGS or is it just a big room of chimpanzees all just bashing keyboards?
Might explain a few things...
Might explain a few things...