Forum: empire-en
Board: [816] News from the world of Empire
Topic: [314503] Event Extension: Kala's Contest
[4508138]
fierdragon (GB1) [GB1]
:: Aug. 1, 2016, 2:24 p.m.
Shortly as in today or next week ?
[4508161]
CM Arcanine [None]
:: Aug. 1, 2016, 2:30 p.m.
Hey everyone,
Popped up an announcement here.
Apologies that it took so long, and if there are any further questions, please do contact me.
Regards,
Steve.
Popped up an announcement here.
Apologies that it took so long, and if there are any further questions, please do contact me.
Regards,
Steve.
[4508167]
itismetoday (GB1) [GB1]
:: Aug. 1, 2016, 2:33 p.m.
steave you are no more in the know than what we are you are so far up back side you have a tied mak round your neck you only say and do what they want you to say you alwasy have the same anser good game are doing there best to solve it bla bla bla
[4508183]
FamousJohn8 (GB1) [None]
:: Aug. 1, 2016, 2:36 p.m.
no no no no no @CM Arcanine
This doesn't help people like me ?
you have screwed me over all weekend , will i be getting the rewards in kala contest i missed ? if not then you have basically done nothing for people in positions like myself
This doesn't help people like me ?
you have screwed me over all weekend , will i be getting the rewards in kala contest i missed ? if not then you have basically done nothing for people in positions like myself
[4508189]
fierdragon (GB1) [GB1]
:: Aug. 1, 2016, 2:37 p.m.
[4508191]
Vanish (INT2) [INT2]
:: Aug. 1, 2016, 2:37 p.m.
I suppose my questions would be:
I stopped hitting on friday because I wanted to save my troops incase the bug got fixed and I could continue hitting samurai and get my points. I had no way of knowing whether or not points were being recorded or not, nor how long the bug would take to get fixed. I could have hit more often, but chose not to because of the bug. Therefore, I may not earn as many points as I could have earned if kala bug hadn't happened.
Also, I am trying to reach a specific target in points, but if the display is not updated prior to the end of the event, it will be hard for me to determine if I have reached my target or not.
So, two questions:
a) Is the display going to fixed in time for us to see how far we have gotten and how many points more we need to earn in order to reach target rewards?
b) Will there be any additional compensation in terms of an increased points total, or equipment or troops, to make up for those of us who wanted to earn points but didn't because of GGE's display bug?
I stopped hitting on friday because I wanted to save my troops incase the bug got fixed and I could continue hitting samurai and get my points. I had no way of knowing whether or not points were being recorded or not, nor how long the bug would take to get fixed. I could have hit more often, but chose not to because of the bug. Therefore, I may not earn as many points as I could have earned if kala bug hadn't happened.
Also, I am trying to reach a specific target in points, but if the display is not updated prior to the end of the event, it will be hard for me to determine if I have reached my target or not.
So, two questions:
a) Is the display going to fixed in time for us to see how far we have gotten and how many points more we need to earn in order to reach target rewards?
b) Will there be any additional compensation in terms of an increased points total, or equipment or troops, to make up for those of us who wanted to earn points but didn't because of GGE's display bug?
[4508192]
fierdragon (GB1) [GB1]
:: Aug. 1, 2016, 2:37 p.m.
[4508200]
FamousJohn8 (GB1) [None]
:: Aug. 1, 2016, 2:39 p.m.
have pm'd you steve , not happy.
[4508209]
CM Arcanine [None]
:: Aug. 1, 2016, 2:40 p.m.
Guys,
Since it seems that the announcement was misinterpreted, points you earned beyond Friday will still count and you will earn the activity rewards that you would have got regardless. This is in the announcement, you will not be missing out on anything, anything that you would have earned between then and the end of the event will be credited accordingly, just after the event.
Regards,
Steve.
Since it seems that the announcement was misinterpreted, points you earned beyond Friday will still count and you will earn the activity rewards that you would have got regardless. This is in the announcement, you will not be missing out on anything, anything that you would have earned between then and the end of the event will be credited accordingly, just after the event.
Regards,
Steve.
[4508236]
Chris2307 (GB1) [None]
:: Aug. 1, 2016, 2:50 p.m.
@CM_Arcanine - I think what they are a bit upset about is that the bug caused players to not bother with the various events that were on. If they knew points would be backdated then they'd have carried on as usual. Appreciate that this is an issue which is highly individual but thought I would explain.CM Arcanine said:Guys,
Since it seems that the announcement was misinterpreted, points you earned beyond Friday will still count and you will earn the activity rewards that you would have got regardless. This is in the announcement, you will not be missing out on anything, anything that you would have earned between then and the end of the event will be credited accordingly, just after the event.
Regards,
Steve.
Additionally, I am still expecting some kind of statement from GGS as to how, going forward, they will avoid these issues. It's happening far too often for the powers that be to ignore now. We need assurances that code changes won't be committed on a Friday (unless it's critical) and we also need some kind of acknowledgement that you made a mistake and an apology!
Players want more transparency as well. Fortunately for you, this bug overshadowed the fact that many people were annoyed you had extended the event in the first place. This still hasn't really been addressed in my opinion.
EDIT - I actually have a couple of questions relating to the prizes being manually credited.
1. When you manually give us the decoration, will we still get a choice of castle for it to go in?
2. When you manually give us the gems, how will you decide which random gem to give?
[4508315]
UD1 (INT1) [INT1]
:: Aug. 1, 2016, 3:14 p.m.
Yes i would like to know more , how GGE are going to move forward after the weekend debarcle
1 will you stop changing Event dates
2 If you do wil you do it on thursday , not friday
3 Will we expect more problem constantly from now on
4 Will support be upgraded with faster response time
These are the important question that your customers need to know Steve ,
I know you are not personally responcible for the game, but your pay comes from us , and you are put up to be there voice piece , so some players may vent there anger towards you , as GGE directors hide behide there employees
there life continues with no Drama .
Although i probably think some of the team are having there ears burnt , by them , especially if profit decline
1 will you stop changing Event dates
2 If you do wil you do it on thursday , not friday
3 Will we expect more problem constantly from now on
4 Will support be upgraded with faster response time
These are the important question that your customers need to know Steve ,
I know you are not personally responcible for the game, but your pay comes from us , and you are put up to be there voice piece , so some players may vent there anger towards you , as GGE directors hide behide there employees
there life continues with no Drama .
Although i probably think some of the team are having there ears burnt , by them , especially if profit decline
[4508317]
John OGroat (GB1) [GB1]
:: Aug. 1, 2016, 3:14 p.m.
Resolution at a first glance appears fair to all except those who stopped hitting the moment they saw a problem. However, what about those whose points stopped increasing just before a booster, and then carried on hitting. Will you be taking the double points they should have been getting into account when dishing out the prizes they have not received ?
[4508348]
FamousJohn8 (GB1) [None]
:: Aug. 1, 2016, 3:25 p.m.
anyone else notice praets lost their royal cap event look item on their castles
another bug ?
another bug ?
[4508349]
NobleVin (GB1) [None]
:: Aug. 1, 2016, 3:26 p.m.
not realy good enough ,people play according to prizes they want. with no way of tracking your own score people wont put extra effort in and like always does anyone trust goodgame to get it right,i think that would be a big no
[4508367]
Philt123 (GB1) [GB1]
:: Aug. 1, 2016, 3:33 p.m.
You know the main problem with the proposed resoloution, yep you got it TRUST, there is absoloutly no visability whatsoever, you could basically make up any number you want and no one would have any idea if its true or not.
Truth is TRUST is earned and to put it bluntly you have done nothing at all to earn that in however many years i have played, in fact totally the opposite. Another woefully inadequate resoloution to a horrible cock up.
Yet another emporers Clothes event, Oh no sorry you did not quite earn enough points for that, or well done you hit that target. With no way of being able to prove or disprove.
Call me cynical, but every time anything like this has ever happened, you have not had the data available to be able to do this now all of a sudden oh yes we do have the data, we jsut cant show you!!!!
Get where i am coming from ?
Truth is TRUST is earned and to put it bluntly you have done nothing at all to earn that in however many years i have played, in fact totally the opposite. Another woefully inadequate resoloution to a horrible cock up.
Yet another emporers Clothes event, Oh no sorry you did not quite earn enough points for that, or well done you hit that target. With no way of being able to prove or disprove.
Call me cynical, but every time anything like this has ever happened, you have not had the data available to be able to do this now all of a sudden oh yes we do have the data, we jsut cant show you!!!!
Get where i am coming from ?
[4508371]
UD1 (INT1) [INT1]
:: Aug. 1, 2016, 3:35 p.m.
My friend ours have gone also , it may be new royal event comingFamousJohn8 (GB1) said:anyone else notice praets lost their royal cap event look item on their castles
another bug ?
[4508464]
Populous (GB1) [None]
:: Aug. 1, 2016, 4:11 p.m.
@CM Arcanine I stopped hitting when i relaised i had missed on about 100 points. its been bust all weekend which is prime time to achieve, now im back at work and have no chance over next two days to make up the lost time and points ive lost by pausing to see what happens and then hit the remaining goals, so this totally doesnt work for me.
is kala going to run again, as the winter comp did with the rewards in reverse order to allow us to catch up on the bits we missed as compen. I dont wnat them handed to me, im prepared to work for them but need the opportunity to do so as this resolution doenst allow that.
is kala going to run again, as the winter comp did with the rewards in reverse order to allow us to catch up on the bits we missed as compen. I dont wnat them handed to me, im prepared to work for them but need the opportunity to do so as this resolution doenst allow that.
[4508570]
Scandy (GB1) [GB1]
:: Aug. 1, 2016, 5:11 p.m.
Ok - I think that as solutions go its okeyish.
Phil is right it requires trust, but I think most of us have a sense of how many points we missed at least roughly. On Monday next week when the awards are distributed we'll see if people have any real reason to trust them going forward.
Pop is also right - people changed their behaviour when the count stopped, but there is no real good solution that GGE can do now to address that. Making the missing items available in special competitions might be a good solution.
The people who will suffer the worst are those who were in a booster period or who'll now enter a booster period without a clue that its happening.
As thinks happen the extension of the award brackets is something that I'm in theory really dislike as it harms the best players by giving weaker players better awards than they deserve. However since I was exactly 200 when the competition froze, I kind of like the chosen cut off level. Its wrong but I'll benefit so i won't complain too much
Phil is right it requires trust, but I think most of us have a sense of how many points we missed at least roughly. On Monday next week when the awards are distributed we'll see if people have any real reason to trust them going forward.
Pop is also right - people changed their behaviour when the count stopped, but there is no real good solution that GGE can do now to address that. Making the missing items available in special competitions might be a good solution.
The people who will suffer the worst are those who were in a booster period or who'll now enter a booster period without a clue that its happening.
As thinks happen the extension of the award brackets is something that I'm in theory really dislike as it harms the best players by giving weaker players better awards than they deserve. However since I was exactly 200 when the competition froze, I kind of like the chosen cut off level. Its wrong but I'll benefit so i won't complain too much
[4508610]
millwall97 (GB1) [GB1]
:: Aug. 1, 2016, 5:36 p.m.
I blame Trump.
[4508699]
Van Snott (SKN1) [SKN1]
:: Aug. 1, 2016, 6:26 p.m.
No mather what GGE do it will be unfair to someone in this situation.
I have been attacking at 1/4 of normal speed this weekend and will not
get what i could have got in points and rewards....
But what realy gets me mad is that there have been no apoligise from GGE for
the mistake they have done. And no plan for how to avoid this in the future.
That means that i will not use any more money on this game, I have totaly
lost the faith in GGE as a software development company. Lucky for them
they don't work with financiel software like i do. Then they would have been
out of busines for a royal f..up like the one on friday.
I would't even trust GGE's development team to write word macros...
Well thats unfair to their developer, its the managment who realy is to blame
for this.
I have been attacking at 1/4 of normal speed this weekend and will not
get what i could have got in points and rewards....
But what realy gets me mad is that there have been no apoligise from GGE for
the mistake they have done. And no plan for how to avoid this in the future.
That means that i will not use any more money on this game, I have totaly
lost the faith in GGE as a software development company. Lucky for them
they don't work with financiel software like i do. Then they would have been
out of busines for a royal f..up like the one on friday.
I would't even trust GGE's development team to write word macros...
Well thats unfair to their developer, its the managment who realy is to blame
for this.